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Software Onboarding Jobs in Indiana (NOW HIRING)

Provider Ops Coordinator

Fort Wayne, IN · On-site

$17.75 - $24/hr

Supports the Onboarding and Recruitment teams with projects as needed. Associate's degree or ... Extensive knowledge of windows operating system software including but not limited to Word, Excel ...

Provider Ops Coordinator

Fort Wayne, IN

$17.75 - $24/hr

Supports the Onboarding and Recruitment teams with projects as needed. Associate's degree or ... Extensive knowledge of windows operating system software including but not limited to Word, Excel ...

Provider Ops Coordinator

Fort Wayne, IN

$17.75 - $24/hr

Supports the Onboarding and Recruitment teams with projects as needed. Associate's degree or ... Extensive knowledge of windows operating system software including but not limited to Word, Excel ...

Provider Ops Coordinator

Fort Wayne, IN · On-site

$17.75 - $24/hr

Supports the Onboarding and Recruitment teams with projects as needed. Associate's degree or ... Extensive knowledge of windows operating system software including but not limited to Word, Excel ...

Showing results 41-60

Software Onboarding information

What is the difference between Software Onboarding vs Software Implementation?

AspectSoftware OnboardingSoftware Implementation
FocusIntroducing users to software features and ensuring smooth adoptionDeploying and configuring software within an organization for operational use
Credentials/CertificationsOften requires training or user support skillsRequires technical skills, project management, and technical certifications
Work EnvironmentCustomer support, training sessions, user engagementIT teams, project management, technical deployment
Industry UsageCustomer success, user experience, SaaS companiesIT departments, software vendors, enterprise solutions

While Software Onboarding focuses on helping users understand and adopt software features, Software Implementation involves deploying and configuring the software within an organization for operational use. Both roles are essential in the software lifecycle but differ in scope and technical requirements.

What is software onboarding?

Software onboarding is the process of guiding new users or clients through the setup, configuration, and effective use of a software application. This process typically includes initial training, personalized support, and resources that help users become comfortable and productive with the software. Effective onboarding reduces confusion, increases user adoption, and ensures that customers get the maximum value from the product. The onboarding process can vary in length and complexity depending on the software and the needs of the user or organization.

What are the key skills and qualifications needed to thrive as a software onboarding specialist, and why are they important?

To thrive as a Software Onboarding Specialist, you need strong technical aptitude, problem-solving abilities, and a background in software or IT, often backed by relevant degrees or experience. Familiarity with CRM systems, helpdesk platforms, and sometimes certifications like CompTIA IT Fundamentals or relevant SaaS tools are typical requirements. Excellent communication, patience, and customer-focused soft skills help build trust and ensure a smooth transition for clients. These skills are vital for effectively guiding users, addressing concerns, and driving successful software adoption.

What are some common challenges faced during the software onboarding process, and how can I effectively address them in this role?

One common challenge in software onboarding is ensuring that new users quickly grasp both basic and advanced features without feeling overwhelmed. As a Software Onboarding Specialist, you'll need to tailor your training approach to diverse learning styles, communicate complex concepts clearly, and anticipate frequently asked questions. Collaborating closely with product, support, and sales teams helps you stay updated on new features and user concerns. Proactively gathering feedback and iterating your onboarding materials are key strategies to ensure users feel confident and supported throughout their adoption journey.
What are popular job titles related to Software Onboarding jobs in Indiana? For Software Onboarding jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Software Onboarding jobs in Indiana look for? The top searched job categories for Software Onboarding jobs in Indiana are:
What cities in Indiana are hiring for Software Onboarding jobs? Cities in Indiana with the most Software Onboarding job openings:
Infographic showing various Software Onboarding job openings in Indiana as of August 2026, with employment types broken down into 1% Internship, 85% Full Time, 10% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

IT Manager, Software & Hardware Asset Management

Patrick Industries Inc Corp

Elkhart, IN

Full-time

Posted 14 days ago


Patrick Industries rating

6.3

Company rating: 6.3 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

489th of 538 rated manufacturers


Job description

Patrick Industries, a publicly traded company headquartered in Elkhart, Indiana, invites you to join a team of dedicated Team Members who are passionate about delivering high-quality products and exceptional customer service. As a leading solutions provider serving a diverse range of markets across the United States, our commitment to innovation, quality, and sustainability has positioned us as a high growth, diversified and empowered Team of more than 10,000! Your adventure awaits!

The IT Manager, Software & Hardware Asset Management, is responsible for the day-to-day execution and continuous improvement of Patrick IT's software and hardware asset management practices (SAM & HAM). This role ensures accurate asset visibility, lifecycle discipline, license compliance, and cost control across Patrick IT's technology estate, and provides the operational foundation that supports Patrick IT's broader vendor and contract rationalization efforts.

Responsibilities & Duties:

 

Software Asset Management (SAM)

  • Maintain a complete and accurate inventory of software licenses, entitlements, and deployments across Patrick IT
  • Manage software license compliance, true-ups, and audit readiness across all publishers and platforms
  • Track software renewals, expirations, and utilization to identify optimization and cost-saving opportunities
  • Partner with vendor management to right-size license counts and eliminate unused or underutilized software
  • Establish and maintain software request, approval, and provisioning workflows

Hardware Asset Management (HAM)

  • Maintain a complete and accurate inventory of hardware assets across their full lifecycle, from procurement through disposal
  • Manage hardware refresh cycles, warranty tracking, and end-of-life planning
  • Establish standard processes for asset tagging, receiving, deployment, and retirement
  • Ensure secure and compliant disposal or redeployment of retired hardware assets
  • Partner with IT operations and end-user services to track asset assignment and utilization

Asset Governance, Compliance & Reporting

  • Establish and maintain asset management policies, standards, and procedures for both software and hardware
  • Ensure asset data integrity through regular audits, reconciliation, and discovery tooling
  • Produce regular reporting on asset inventory, compliance status, utilization, and cost to IT leadership
  • Support internal and external audit requests related to software and hardware assets
  • Identify and remediate asset-related risks, including unlicensed software and unsupported hardware

Cost Optimization & Financial Support

  • Identify and execute cost reduction opportunities across software licensing and hardware procurement
  • Reduce technical debt and redundant systems through asset rationalization
  • Support the total cost of ownership (TCO) model by ensuring accurate asset cost, capitalization, and depreciation data
  • Partner with Finance and Vendor Management to validate invoices, true-ups, and contract terms against actual asset usage

Vendor Coordination & M&A Integration Support

  • Partner with the IT Director, Vendor Management to align asset data with vendor contracts and rationalization initiatives
  • Support IT due diligence for mergers and acquisitions by assessing acquired entities' software and hardware asset inventories
  • Lead onboarding of acquired software and hardware assets into Patrick IT's asset management systems and processes

Tools & Process Improvement

  • Own and continuously improve asset management tools, discovery systems, and the configuration management database (CMDB)
  • Automate asset tracking, reconciliation, and reporting processes to reduce manual effort and improve accuracy
  • Identify and implement process improvements that increase asset management maturity over time

Leadership & Team Development

  • Lead and develop a team of asset management analysts and coordinators
  • Build a culture of accuracy, accountability, and continuous improvement within the asset management function
  • Provide day-to-day guidance, prioritization, and coaching to team members

Alignment to IT Strategic Pillars

Innovative Advantage

  • Maintain a modern, well-governed asset base that supports adoption of new technologies

Value Optimization

  • Deliver measurable savings through license optimization, hardware rationalization, and reduced technical debt

Agility & Efficiency

  • Streamline asset provisioning, tracking, and retirement processes to support faster delivery

Resilient Operations

  • Ensure asset compliance, data integrity, and lifecycle discipline to support stable, secure operations

 

Qualifications & Skills:

  • Bachelor's degree in IT, Business, or related field
  • 7+ years of relevant IT experience
  • 3+ years of experience managing software and/or hardware asset management functions
  • Experience with SAM/HAM tools, CMDB platforms, and license management systems
  • Experience in decentralized, multi-site, or acquisition-driven environments preferred
  • Manufacturing or industrial sector experience is a plus

At Patrick Industries, BETTER Together is our commitment to being our best while striving to bring out the best in one another as we join forces Individually, as Teams, with our Business Units, with our Customers, our Communities and within our entire Patrick family.

Patrick is an Equal Opportunity Employer.


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