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Software Integration Intern information

What are the key skills and qualifications needed to thrive as a Software Integration Intern, and why are they important?

To thrive as a Software Integration Intern, you need a solid understanding of programming fundamentals, familiarity with APIs, and coursework or experience in computer science or software engineering. Experience with integration tools such as Postman, Jenkins, or MuleSoft, and knowledge of version control systems like Git, are highly valuable. Strong problem-solving abilities, attention to detail, and effective communication help you succeed when collaborating with teams and troubleshooting integration issues. These skills and qualities are crucial for ensuring seamless software connectivity and efficient system functionality in a collaborative development environment.

What does a Software Integration Intern do?

A Software Integration Intern assists with combining different software systems or components to work together as a unified solution. Their responsibilities often include testing integrations, troubleshooting issues, writing scripts, and documenting processes under the supervision of senior engineers. They learn about various software platforms, APIs, and integration tools, gaining real-world experience in software development and teamwork. This role helps interns build a strong foundation in both technical and communication skills, making it an excellent entry point into the software engineering field.

What types of projects and tasks can a Software Integration Intern expect to work on during their internship?

As a Software Integration Intern, you will typically assist with connecting different software systems, testing integrated solutions, and troubleshooting compatibility issues. You may work closely with software engineers and QA teams to understand integration requirements, write scripts or use integration tools, and document your findings. Interns often participate in meetings to discuss progress and challenges, and can expect hands-on experience with APIs, data migration, and automation tasks. This role offers a strong foundation in collaborative software development and provides exposure to real-world problem-solving within a team environment.
What are popular job titles related to Software Integration Intern jobs in Tennessee? For Software Integration Intern jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Software Integration Intern jobs in Tennessee look for? The top searched job categories for Software Integration Intern jobs in Tennessee are:
What cities in Tennessee are hiring for Software Integration Intern jobs? Cities in Tennessee with the most Software Integration Intern job openings:
Software Integration Intern jobs near you
Technical Customer Support Representative

Technical Customer Support Representative

Peraton

Clinton, TN • On-site

Full-time

Posted 26 days ago

Peraton rating

8.2

Company rating: 8.2 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

46th of 206 rated it services

Job description

Responsibilities
Peraton is seeking a dedicated and service-oriented Technical Customer Support Representative to join our team supporting the Department of Homeland Security (DHS) Transportation Security Administration (TSA). This is an excellent opportunity to make a meaningful impact in a mission-driven environment while advancing your career in IT support. As a key member of our support team, you'll be the first point of contact for DHS/TSA staff needing assistance with IT-related issues.
  • Location: On-site in Clinton, TN
  • Shift Schedule: This position requires weekend dayside availability with the following shifts: two 12-hour shifts on Saturday and Sunday, and two 8-hour shifts on Thursday and Friday. Candidates must be able to rotate shift times as needed.
    • Thursday: 5:30pm - 2:00am
    • Friday: 5:30pm - 2:00am
    • Saturday: 5:30pm - 6:00am
    • Sunday: 5:30pm - 6:00am
Day to Day Work Responsibilities:
  • Provide technical support for software, hardware, and network issues via phone, email, and social media tools.
  • Walk users through solutions using remote diagnostic techniques and clear, step-by-step communication.
  • Review and prioritizing support requests, troubleshooting technical issues, and escalating complex cases as needed.
  • Support users with requests for information and providing guidance on IT systems and databases.
  • Maintain network records and assisting with documentation, diagrams, and basic system configurations.
  • Collaborate with cross-functional technical teams to resolve service interruptions and improve performance.

#TSAImpact
Qualifications
Basic Qualifications:
  • High School diploma/equivalent and 2-4 years experience.
  • U.S. Citizenship required. Must have the ability to obtain / maintain a DHS Entrance on Duty (EOD) clearance.
  • Technical Customer Support experience.
  • Experience supporting Office 365 and common IT platforms.
  • Ability to troubleshoot technical issues.
  • Strong writing and communication skills.
  • Problem-solving ability to diagnose and resolve basic technical issues.
  • Ability to work rotating shifts as needed.

Preferred Qualifications:
  • Relevant DHS focused experience.
  • Possess attention to detail and follow-through.
  • High level of professionalism and ability to maintain confidentiality.
  • Demonstrates eagerness to learn and flexible with the ability to multi-task.
  • Detail-oriented, reliable, and organized with the ability to multi-task effectively.
  • Professionalism, discretion, and a commitment to maintaining confidentiality.
  • Ability to be flexible, multi-task and organize priorities in a fast-paced work environment, while maintaining a high level of focus and accuracy.

Physical Requirements:
  • Ability to spend 4+ hours per day on your feet, often walking long distances throughout airport and office environments to support customer equipment.
  • Ability to lift 40-50 pounds when installing IT equipment.
  • Ability to push/pull carts to transport equipment.
  • Ability to kneel, bend, and reach under desks to connect or repair cabling, and connect patch cables from patch panels to network switches.
  • Physical activity may include climbing ladders, stooping, kneeling, crouching, reaching, walking, pushing, pulling, lifting, grasping, and using hand tools.
  • Required to have close visual acuity to perform activities such as viewing a computer terminal.
  • Subject to hazards such as proximity to moving mechanical parts, moving vehicles, and electrical current.

Peraton Overview
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.
Target Salary Range
The rate / range per hour below represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.
SCA / Union / Intern Rate or Range
29.04
EEO
EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

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About Peraton

Sourced by ZipRecruiter

At Peraton, we re at the forefront of delivering the next big thing every day. We re the partner of choice to help solve some of the world s most daunting challenges, delivering bold, new solutions to keep people around the world safer and more secure.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Herndon, VA, US

Year founded

2017

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