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Software Implementation Manager Jobs in Boston, MA

Arcadia

Implementation Manager

Boston, MA

At least 3 years leading account implementation processes in the software or technology arena in ... project management principles, tools and methods; ability to identify and effectively mitigate ...

Arcadia

Implementation Manager

Boston, MA · On-site

At least 3 years leading account implementation processes in the software or technology arena in ... project management principles, tools and methods; ability to identify and effectively mitigate ...

Zappi

Customer Implementation Manager

Boston, MA · On-site

$74K - $84K/yr

Customer Implementation Manager Application Deadline: 11 June 2026 Department: Professional ... Ability to learn and explain new software platforms and technical concepts clearly and confidently ...

Zappi

Customer Implementation Manager

Boston, MA

$74K - $84K/yr

You will project manage the onboarding and implementation process across a typical 40-60 day ... Ability to learn and explain new software platforms and technical concepts clearly and confidently ...

Zappi

Customer Implementation Manager

Boston, MA

You will project manage the onboarding and implementation process across a typical 40-60 day ... Ability to learn and explain new software platforms and technical concepts clearly and confidently

MEDITECH

Client Trainer (Implementation)

Canton, MA · Hybrid

$54K - $66K/yr

Project management of clinical or financial software implementation to ensure effective LIVE * Leading the training and installation of our EHR * Acting as the primary contact for clients throughout ...

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$65.2K

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$169.5K

How much do software implementation manager jobs pay per year?

As of May 31, 2026, the average yearly pay for software implementation manager in Boston, MA is $111,784.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,200.00 and $132,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Software Implementation Manager, and why are they important?

To excel as a Software Implementation Manager, you need a strong background in project management, software deployment, and client relationship management, often supported by a degree in computer science or a related field. Familiarity with project management tools (such as Jira and Asana), CRM systems, and relevant certifications like PMP or Agile are common requirements. Excellent communication, problem-solving, and leadership skills help you coordinate teams and ensure client satisfaction. These abilities are crucial for delivering successful software implementations on time and within scope, ultimately supporting organizational goals and customer success.

What are some typical challenges a Software Implementation Manager faces during client onboarding, and how can they be addressed?

A common challenge for Software Implementation Managers is managing varying client expectations and technical readiness during onboarding. Clients may have unique workflows or legacy systems that require significant customization or integration efforts. To address these challenges, it’s essential to maintain clear communication, set realistic timelines, and involve key client stakeholders early in the process. Proactively identifying potential obstacles and collaborating closely with the development and support teams can also help ensure a smooth transition and successful implementation.

What is a Software Implementation Manager?

A Software Implementation Manager is a professional responsible for overseeing the deployment and integration of software solutions within an organization. They coordinate between clients, technical teams, and vendors to ensure that software systems are installed efficiently, meet business requirements, and are adopted smoothly by end-users. Their role involves project management, troubleshooting, training, and providing ongoing support to ensure successful software adoption.

What is the difference between Software Implementation Manager vs Software Project Coordinator?

AspectSoftware Implementation ManagerSoftware Project Coordinator
ResponsibilitiesOversees software deployment, manages teams, ensures project successSupports project tasks, coordinates schedules, assists project managers
Required SkillsProject management, technical knowledge, leadershipCommunication, organization, basic technical understanding
CertificationsPMI, PMP, or similarNone typically required, but certifications like CAPM are beneficial
Work EnvironmentClient sites, corporate offices, technical teamsOffice settings, team collaboration

The Software Implementation Manager focuses on leading software deployment projects, managing teams, and ensuring successful implementation. In contrast, the Software Project Coordinator provides support by coordinating tasks and schedules. While both roles require project management skills, the Implementation Manager has a more strategic and leadership-oriented role, often requiring certifications like PMP. The Project Coordinator typically assists project managers and has a more administrative focus.

What are the most commonly searched types of Software Implementation jobs in Boston, MA? The most popular types of Software Implementation jobs in Boston, MA are:
What are popular job titles related to Software Implementation Manager jobs in Boston, MA? For Software Implementation Manager jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Software Implementation Manager jobs in Boston, MA look for? The top searched job categories for Software Implementation Manager jobs in Boston, MA are:
Software Implementation Manager jobs near you
Accounting Software Implementation Specialist

Accounting Software Implementation Specialist

Veracross

Wakefield, MA • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago

Job description

Company Description:
Veracross provides SaaS-based School Information Systems (SIS) designed to meet the specific needs of independent K-12 schools worldwide. Our one-record solution combines the power of a fully integrated single-record database, personalized communication tools, and an elegant architecture that is unique in our industry.
We are a growing, values-led community of 370 employees in the US, UK and Australia who share a vision to unify school communities, improve the quality of education, and enhance learning.
Veracross is five product brands in one global tech company
  • Veracross SIS is a one-person, one-record school management platform
  • Magnus Health provides cloud-based Student Health Record (SHR) solutions
  • Digistorm connects with their communities through Digistorm Websites, Digistorm Funnel, and Digistorm Apps.
  • Epraise incentivizes student well-being and connects teachers, students, and families.
  • Firefly provides an online learning space for students and teachers

Role Summary:
The overall Accounting Software Implementation Specialist role has a dual focus. The primary focus is to
lead the successful implementation of Veracross Business Modules focusing on more
complex and demanding projects that require an understanding of Accounting, systems,
and the Veracross products. These projects are executed on time and on budget, while
fostering trusting relationships with client Business Offices. The secondary focus is on
using subject matter expertise and experience to continually improve the implementation
processes and procedures. This position is the entry point to this team.
Job Responsibilities:
  • Deliver Accounting platform consulting and organizational change management to complex Business Offices, large and small. This multi-month implementation consulting consists of:
    • Platform transition options consulting: Through discovery and collaboration with the client, evaluate, demo, and revise setup options.
    • Orchestrate successful Business Office change management, where the tailored configurations, once approved, are documented, socialized, and deployed.
    • Business Office workflow consulting: Create documented models to support the ways the school's Business Office can best leverage the Veracross Accounting module to support their operation.
    • Alongside the Veracross Lead Project Manager, develop Business Office implementation project plans based on the Accounting module configuration.
    • Develop and orchestrate tailored Accounting support handoffs.
  • Mentor clients in their chart of accounts design as needed.
  • Coach Implementation Managers from basic Accounting consulting proficiency to moderate Accounting consulting proficiency.
  • Write and update internal documentation to support continuous improvement of a standardized, best practice, Accounting implementation process, including training and adoption.
  • Lead direct training engagements for strategic and high-complexity Accounting offices.
  • Develop and maintain Accounting module product feedback that emerges from direct consultations.
  • Achieve consultation success on time, and on budget.
  • Participate with Marketing and Sales in 2-3 Independent School Business Office conferences a year.

Requirements
  • 4-year college degree or equivalent experience
  • Accounting degree, coursework, or relevant experience in a Business Office setting
  • 2-5 years of experience implementing Accounting software, including data conversion; experience with SaaS a plus.
  • Experience in leading Veracross Full Accounting Implementations, or similar SaaS accounting implementation experience preferred
  • Experience as part of an independent school business office running a SaaS accounting platform a plus
  • A solid understanding of the fundamental accounting equation; the general journal; the chart of accounts; general ledger reporting (balance sheet, trial balance, profit & loss statements); fiscal period and fiscal year closing; budgeting; reconciliations; and sub-ledger processing (e.g. accounts payable, accounts receivable, cash processing, purchases journal, fixed assets, project accounting)
  • Skilled user of technology, comfortable learning and using the many types of systems that support a technical workspace
  • Excellent written and oral communication skills, including comfort with public speaking, presentation delivery, etc.
  • Ability to make complex decisions and recommendations under limited direction and using a high degree of initiative and independent judgement
  • Ability to learn complex, enterprise level software systems at a level that supports teaching others
  • Ability to multi-task in a fast-paced environment
  • Problem-solving skills with ability to perform root cause analysis
  • Highly organized with the ability to self manage in a remote and/or hybrid work environment
  • Ability to travel up to 15% of the time if needed
  • Authorized to work in the United States

Benefits
  • 3 weeks of vacation per year
  • 14 paid holidays per year (including the week off between Christmas and New Year's Eve)
  • 56 Hours of paid sick leave annually
  • Top tier benefits -
    • Medical, Dental & Vision (Blue Cross Blue Shield & EyeMed)
    • Veracross LLC Fidelity 401(k) Plan - Managed by Sentinel Benefits

Salary at Veracross is determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. The compensation range for this position is $85k to $95k (annualized USD) in addition to potential bonus.
We value the power of an inclusive culture and a strong sense of belonging. We seek to infuse diversity and inclusion in everything we do while promoting a culture where differences are embraced as strengths; opportunities are equal and accessible; consideration and respect are the norm; and all team members are supported in reaching their full potential.

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