Job Summary:
Florence Healthcare is a company dedicated to advancing medical research through innovative software solutions. They are seeking a Site Reliability Engineer (SRE) to join their Scrum teams, focusing on ensuring the reliability and performance of their platform while leveraging AI-driven tools for operational efficiency.
Responsibilities:
• Be an embedded member of a Scrum team, participating in planning, refinement, reviews, and retrospectives
• Use AI-powered tools to enhance system reliability, operational efficiency, and developer productivity
• Design, build, and operate reliable, scalable cloud infrastructure supporting platform and product services
• Apply AI-assisted analysis to monitoring, alerting, and observability data to detect, predict, and prevent incidents
• Define and maintain SLOs, SLIs, and error budgets to guide reliability decisions
• Collaborate with software engineers to embed reliability and AI-driven automation into the software development lifecycle
• Lead and participate in incident response, root cause analysis, and postmortems, leveraging AI insights where appropriate
• Automate operational tasks and reduce toil through AI-enabled and traditional automation approaches
• Contribute to disaster recovery planning, testing, and operational readiness
• Produce and maintain documentation such as runbooks, operational guides, and system diagrams
• Contribute code as a secondary responsibility, with coding assignments focused on building reliability tooling, automation, and integrations using AI-assisted development practices
Qualifications:
Required:
• Passionate about building reliable, scalable systems using modern, AI-enabled approaches
• Strong understanding of cloud-native and distributed system architectures
• Experience applying SRE principles in a production environment
• Strong background in Linux, networking, and system operations
• Comfortable working as part of an agile, cross-functional Scrum team
• Strong problem-solving, communication, and collaboration skills
• 4+ years of experience in SRE, DevOps, or similar roles
• Experience supporting production systems at scale
Preferred:
• Hands-on experience with cloud platforms (AWS preferred)
• Experience using AI-assisted tools for coding, debugging, automation, or operational analysis
• Experience with infrastructure-as-code and automation tools (e.g., Terraform, CI/CD pipelines)
• Familiarity with modern observability practices (metrics, logs, tracing), including AI-enhanced analysis
Company:
Florence is a clinical trials platform that connects pharmaceutical companies and study sites to decentralize trials for drug development. Founded in 2014, the company is headquartered in Atlanta, USA, with a team of 201-500 employees. The company is currently Growth Stage.