Job Summary:
Florence Healthcare is a leader in advancing medical research through innovative software solutions. They are seeking a Site Reliability Engineer (SRE) to join their Scrum teams, focusing on ensuring the reliability, scalability, and performance of their platform using AI-driven tools and automation.
Responsibilities:
โข Be an embedded member of a Scrum team, participating in planning, refinement, reviews, and retrospectives
โข Use AI-powered tools to enhance system reliability, operational efficiency, and developer productivity
โข Design, build, and operate reliable, scalable cloud infrastructure supporting platform and product services
โข Apply AI-assisted analysis to monitoring, alerting, and observability data to detect, predict, and prevent incidents
โข Define and maintain SLOs, SLIs, and error budgets to guide reliability decisions
โข Collaborate with software engineers to embed reliability and AI-driven automation into the software development lifecycle
โข Lead and participate in incident response, root cause analysis, and postmortems, leveraging AI insights where appropriate
โข Automate operational tasks and reduce toil through AI-enabled and traditional automation approaches
โข Contribute to disaster recovery planning, testing, and operational readiness
โข Produce and maintain documentation such as runbooks, operational guides, and system diagrams
โข Contribute code as a secondary responsibility, with coding assignments focused on building reliability tooling, automation, and integrations using AI-assisted development practices
Qualifications:
Required:
โข Passionate about building reliable, scalable systems using modern, AI-enabled approaches
โข Strong understanding of cloud-native and distributed system architectures
โข Experience applying SRE principles in a production environment
โข Hands-on experience with cloud platforms (AWS preferred)
โข Experience using AI-assisted tools for coding, debugging, automation, or operational analysis
โข Strong background in Linux, networking, and system operations
โข Experience with infrastructure-as-code and automation tools (e.g., Terraform, CI/CD pipelines)
โข Familiarity with modern observability practices (metrics, logs, tracing), including AI-enhanced analysis
โข Comfortable working as part of an agile, cross-functional Scrum team
โข Strong problem-solving, communication, and collaboration skills
โข 4+ years of experience in SRE, DevOps, or similar roles
โข Experience supporting production systems at scale
Company:
Florence is a clinical trials platform that connects pharmaceutical companies and study sites to decentralize trials for drug development. Founded in 2014, the company is headquartered in Atlanta, USA, with a team of 201-500 employees. The company is currently Growth Stage.