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Software Documentation Intern Jobs in Baltimore, MD

Mercy Medical Center

Intern

Lutherville, MD · On-site

$22.40/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Summary Join Our Team at Mercy Medical Center - Now Hiring an Intern! Mercy Medical Center is ... Documenting attempts in Epic and other software as indicated. Schedule appointments appropriately ...

Mercy Medical Center

Intern

Lutherville, MD · On-site

$22.40/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Summary Join Our Team at Mercy Medical Center - Now Hiring an Intern! Mercy Medical Center is ... Documenting attempts in Epic and other software as indicated. Schedule appointments appropriately ...

Rackner

Computer Science Internship

College Park, MD

$19 - $25/hr

Computer Science Intern Location: College Park, Maryland (across the street from campus) Who We Are ... Participate in coding, testing, and documentation of software components. * Analyze and interpret ...

Rackner

Computer Science Internship

College Park, MD · On-site

$19 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Computer Science Intern Location: College Park, Maryland (across the street from campus) Who We Are ... Participate in coding, testing, and documentation of software components. * Analyze and interpret ...

Mercy Medical Center

Intern

Lutherville, MD · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Summary Join Our Team at Mercy Medical Center - Now Hiring an Intern! Mercy Medical Center is ... Documenting attempts in Epic and other software as indicated. Schedule appointments appropriately ...

Rackner

Computer Science Internship

College Park, MD

$19 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Computer Science Intern Location: College Park, Maryland (across the street from campus) Who We Are ... Participate in coding, testing, and documentation of software components. * Analyze and interpret ...

Theirc

Walk-in Services Intern (Fall 2026)

Silver Spring, MD

$15.50 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... documentation is scanned and electronically on file. Assist clients with applying for eligible ... ability to learn new software and tasks. Organized and attentive to detail. Ability to work ...

Danaher

Software Engineer Internships

Baltimore, MD

As a Software Engineering Intern at Danaher, you'll work alongside experienced engineers developing ... Producing documentation to support medical device regulatory processes Who This Is For * Students ...

Danaher

Software Engineer Internships

Baltimore, MD · On-site

As a Software Engineering Intern at Danaher, you'll work alongside experienced engineers developing ... Producing documentation to support medical device regulatory processes Who This Is For * Students ...

Danaher

Software Engineer Internships

Largo, MD · On-site

As a Software Engineering Intern at Danaher, you'll work alongside experienced engineers developing ... Producing documentation to support medical device regulatory processes Who This Is For * Students ...

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All JobsSoftware Documentation Intern JobsSoftware Documentation Intern Jobs in Baltimore, MD

Software Documentation Intern information

See Baltimore, MD salary details

$11

$22

$39

How much do software documentation intern jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for software documentation intern in Baltimore, MD is $22.75, according to ZipRecruiter salary data. Most workers in this role earn between $18.41 and $24.13 per hour, depending on experience, location, and employer.

What does a software documentation intern do?

A Software Documentation Intern assists in creating, editing, and organizing technical documents related to software products. Their responsibilities often include writing user manuals, help guides, and API documentation, as well as updating existing materials to reflect new features or changes. They work closely with software engineers, product managers, and other team members to ensure that documentation is accurate, clear, and useful for end users. This role helps interns develop strong technical writing and communication skills, which are valuable in many technology careers.

What types of projects and documentation tasks can a software documentation intern expect to work on?

As a Software Documentation Intern, you will typically be involved in creating and updating user manuals, API references, and internal guides. You may collaborate closely with software developers, product managers, and quality assurance teams to gather technical information and ensure documentation is accurate and user-friendly. Interns often help review and edit existing content for clarity and consistency, and may assist in organizing documentation repositories or supporting knowledge base initiatives. This hands-on experience provides valuable insight into technical communication and cross-functional teamwork in a software development environment.

What are the key skills and qualifications needed to thrive as a software documentation intern, and why are they important?

To thrive as a Software Documentation Intern, you need strong writing and communication skills, attention to detail, and a basic understanding of software development concepts, often supported by coursework in technical writing or computer science. Familiarity with documentation tools such as Markdown, Confluence, or Git, and experience using version control systems, are typically expected. Exceptional collaboration, curiosity, and the ability to quickly grasp complex technical topics help an intern stand out. These skills are important because they ensure clear, accurate, and user-friendly documentation that supports both users and development teams.

What is the difference between Software Documentation Intern vs Technical Writer Intern?

AspectSoftware Documentation InternTechnical Writer Intern
Required CredentialsEnrolled in or recent graduate of Computer Science, Technical Communication, or related fieldsEnrolled in or recent graduate of Communications, English, or related fields
Work EnvironmentTech companies, software firms, or IT departmentsTech companies, publishing firms, or corporate communication teams
Employer & Industry UsagePrimarily in software development and IT industriesAcross various industries including tech, publishing, and corporate sectors
Common Search & Comparison IntentUnderstanding entry-level roles in software documentationExploring internship opportunities in technical writing

Both roles involve creating and managing technical content, but Software Documentation Interns focus more on software-specific documentation, while Technical Writer Interns may cover a broader range of technical and non-technical content. The choice depends on your background and career interests in technical communication within the tech industry.

What are popular job titles related to Software Documentation Intern jobs in Baltimore, MD?

For Software Documentation Intern jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Software Documentation Intern jobs in Baltimore, MD look for?

The top searched job categories for Software Documentation Intern jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Software Documentation Intern jobs?

Cities near Baltimore, MD with the most Software Documentation Intern job openings:

Software Documentation Intern jobs near you

Customer Success & Account Support Intern

Vision Technologies

Glen Burnie, MD • On-site

$18/hr

Other

Posted 15 days ago

Job description

Customer Success & Account Support Intern

Are you interested in gaining hands-on experience supporting and growing Vision's Technology Service business? Do you want exposure to real-world offerings including preventative maintenance, monitoring, managed services, and lifecycle support within enterprise software and tooling? Would you like to contribute immediate value while learning from experienced business and technology professionals?

Vision Technologies is seeking a highly motivated and detail-oriented Customer Success & Account Support Intern to join our team for Fall 2026.

About Vision Technologies

Vision Technologies is a technology integrator that makes technology an "easy button" for our customers. We are passionate about delivering innovative solutions for smart spaces and being a destination employer for top talent. Our service team plays a critical role in customer success by supporting our customers after we have installed our technology solutions.

Position Overview

The program will provide structured support for customer success, service account coordination, service contract tracking, preventative maintenance, monitoring agreements, SLA support, project coordination, and internal documentation.

Ideal candidates should be organized, professional, detail-oriented, and interested in customer success, technology services, project coordination, service sales, business operations, or account management.

Candidates should have strong communication skills and analytical skills, the ability to manage follow-up items, and a willingness to learn how a service-based technology organization supports customers and recurring revenue programs.

Exposure to Telecom, AV, Security, DAS, IT, construction, facilities, low-voltage systems, sales support, or project coordination is preferred but not required.

You will also be part of a broader intern cohort across the organization, allowing for peer learning and professional development.

As a Member of Our Team, You Will…

Focus on customer account organization, meeting follow-up, customer communication support, and account visibility.

Primary Responsibilities

  • Support customer success activities for Technology Services accounts.
  • Help organize customer account information, key contacts, service notes, and open follow-up items.
  • Assist with customer meeting preparation, agendas, notes, and action-item tracking.
  • Help prepare account summaries for internal leadership review.
  • Track customer commitments and support follow-up after service discussions or contract reviews.
  • Identify missing customer information, documentation gaps, or unresolved account items.
  • Support customer onboarding activities for new service agreements.

Other Duties

  • Assist with administrative, analytical, or operational tasks as needed to support ongoing initiatives.

Qualifications

  • Currently enrolled in a Bachelor's or Master's degree program in Computer Science, Information Systems, Business, Finance, Analytics, or a related field.
  • Strong organization and follow-up
  • Professional communication
  • Attention to detail
  • Customer-focused mindset
  • Basic project coordination ability
  • Microsoft Office proficiency
  • Ability to learn CRM or service management tools
  • Interest in technology services and recurring revenue models
  • Ability to work across multiple departments
  • Willingness to document processes and improve workflows

Internship Details

  • Duration: Fall 2026 (Dates flexible based on academic calendar)
  • Hours: 32- 40 hours per week (Flexible)
  • Compensation: $18/hr
  • Location: Hybrid – Glen Burnie Headquarters & Remote

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