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Software Documentation Intern Jobs in Kentucky (NOW HIRING)

clarkmhc

Intern-Information Technology

Lexington, KY · On-site

$15 - $20/hr

The Intern assigned to the Information Technology Dept will provide company wide support to users ... Recommend appropriate computer tools to users including equipment software, documentation, and ...

clarkmhc

Intern-Information Technology

Lexington, KY · On-site

$15 - $20/hr

The Intern assigned to the Information Technology Dept will provide company wide support to users ... Recommend appropriate computer tools to users including equipment software, documentation, and ...

Fooji, Inc.

Software Engineering Intern

Lexington, KY · On-site

Participate in code review and contribute to our engineering documentation and internal tooling ... Pursuing a degree in Computer Science, Software Engineering, or a related technical field * GPA of ...

Vital Chemicals USA LLC

NPI Project Intern

Bowling Green, KY · On-site

$16.50 - $21.25/hr

This role will assist with facility layout, product flow, equipment placement, and documentation to ... Experience with CAD software (AutoCAD, SolidWorks, or similar) * Ability to read and interpret ...

JQOL

Civil Engineering Intern (Summer)

Louisville, KY · On-site

$16.75 - $21.75/hr

... documents while gaining hands-on experience in a professional engineering environment. Key ... Learn and utilize AutoCAD, Civil 3D, and other engineering software. Qualifications * Currently ...

JQOL

Civil Engineering Intern (Summer)

Louisville, KY · On-site

$16.75 - $21.75/hr

... documents while gaining hands-on experience in a professional engineering environment. Key ... Learn and utilize AutoCAD, Civil 3D, and other engineering software. Qualifications * Currently ...

JQOL

Civil Engineering Intern (Summer)

Louisville, KY · On-site

$16.75 - $21.75/hr

... documents while gaining hands-on experience in a professional engineering environment.Key ... Learn and utilize AutoCAD, Civil 3D, and other engineering software.QualificationsCurrently ...

Summit Strategic Advisors PLLC

Intern

Louisville, KY · On-site

$14.50 - $19.25/hr

... filing documents. This position is responsible for learning firm workflow procedures and all firm software. The Intern assists staff accountants and managers as needed. Essential Duties and ...

ATA

Intern

Murray, KY · On-site

$12.25 - $16.50/hr

Work closely with the Tax team to assist in the preparation and analysis of tax documents ... Ability to learn new software programs quickly. * Strong attention to detail and accuracy in work.

ATA

Intern

Henderson, KY · On-site

$13.50 - $18/hr

Work closely with the Tax team to assist in the preparation and analysis of tax documents ... Ability to learn new software programs quickly. * Strong attention to detail and accuracy in work.

Rudler, PSC

Tax Intern

Fort Wright, KY · On-site

Load and organize client documents into our tax software, ensuring accuracy and completeness of ... intern's performance and interest in continuing with Rudler. Powered by JazzHR U5d1vR9pg2

Rudler PSC

Tax Intern

Fort Wright, KY · On-site

Load and organize client documents into our tax software, ensuring accuracy and completeness of ... intern's performance and interest in continuing with Rudler.

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All JobsSoftware Documentation Intern JobsSoftware Documentation Intern Jobs in Kentucky

Software Documentation Intern information

What does a software documentation intern do?

A Software Documentation Intern assists in creating, editing, and organizing technical documents related to software products. Their responsibilities often include writing user manuals, help guides, and API documentation, as well as updating existing materials to reflect new features or changes. They work closely with software engineers, product managers, and other team members to ensure that documentation is accurate, clear, and useful for end users. This role helps interns develop strong technical writing and communication skills, which are valuable in many technology careers.

What types of projects and documentation tasks can a software documentation intern expect to work on?

As a Software Documentation Intern, you will typically be involved in creating and updating user manuals, API references, and internal guides. You may collaborate closely with software developers, product managers, and quality assurance teams to gather technical information and ensure documentation is accurate and user-friendly. Interns often help review and edit existing content for clarity and consistency, and may assist in organizing documentation repositories or supporting knowledge base initiatives. This hands-on experience provides valuable insight into technical communication and cross-functional teamwork in a software development environment.

What are the key skills and qualifications needed to thrive as a software documentation intern, and why are they important?

To thrive as a Software Documentation Intern, you need strong writing and communication skills, attention to detail, and a basic understanding of software development concepts, often supported by coursework in technical writing or computer science. Familiarity with documentation tools such as Markdown, Confluence, or Git, and experience using version control systems, are typically expected. Exceptional collaboration, curiosity, and the ability to quickly grasp complex technical topics help an intern stand out. These skills are important because they ensure clear, accurate, and user-friendly documentation that supports both users and development teams.

What is the difference between Software Documentation Intern vs Technical Writer Intern?

AspectSoftware Documentation InternTechnical Writer Intern
Required CredentialsEnrolled in or recent graduate of Computer Science, Technical Communication, or related fieldsEnrolled in or recent graduate of Communications, English, or related fields
Work EnvironmentTech companies, software firms, or IT departmentsTech companies, publishing firms, or corporate communication teams
Employer & Industry UsagePrimarily in software development and IT industriesAcross various industries including tech, publishing, and corporate sectors
Common Search & Comparison IntentUnderstanding entry-level roles in software documentationExploring internship opportunities in technical writing

Both roles involve creating and managing technical content, but Software Documentation Interns focus more on software-specific documentation, while Technical Writer Interns may cover a broader range of technical and non-technical content. The choice depends on your background and career interests in technical communication within the tech industry.

What are the most commonly searched types of Software Documentation jobs in Kentucky?

The most popular types of Software Documentation jobs in Kentucky are:

What are popular job titles related to Software Documentation Intern jobs in Kentucky?

For Software Documentation Intern jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Software Documentation Intern jobs in Kentucky look for?

The top searched job categories for Software Documentation Intern jobs in Kentucky are:

What cities in Kentucky are hiring for Software Documentation Intern jobs?

Cities in Kentucky with the most Software Documentation Intern job openings:

Software Documentation Intern jobs near you

Intern-Information Technology

clarkmhc

Lexington, KY • On-site

$15 - $20/hr

Internship

Posted 28 days ago

Job description

The Intern assigned to the Information Technology Dept will provide company wide support to users of ERP applications mainly through data analysis and SQL queries and updates. Provide support, limited training, and helpdesk technical support to ERP users and callers as needed.  Support tasks include basic data base manipulation and product testing. Recommend appropriate computer tools to users including equipment software, documentation, and training.

Goal is to minimize interruptions in ERP applications by monitoring the various systems to recognize, prevent (whenever possible) or reduce interruptions in services.

 

MAJOR DUTIES AND RESPONSIBILITIES:

  • Respond to IT requests through our ticketing system, and answer the IS Helpdesk phones, diagnose and resolve client problems (e.g. identifying software errors, operating system errors, hardware errors and network problems related to the company’s ERP applications).
  • Performs diagnostics and maintenance on desktop/laptop devices and communication devices that support the ERP ecosystem.
  • Analyzes users' ERP needs and provide recommendations on various business problems.
  • Provide first-level problem determination using available helpdesk manual(s) and other provided manuals or systems as problem determination tools; escalate logged problems according to the predetermined schedules to correct area for resolution, including specific information on problem definition and preliminary diagnostics.
  • Document requests for assistance by logging all ERP calls and handling support tickets with appropriate monitoring and status reporting.
  • Trouble shoot equipment problems and place service tickets and calls with the appropriate maintenance vendors when necessary.
  • Proactively monitor hardware and services to minimize downtown and poor performance.
  • Maintain product information, vendor files, and software library for reference and effective support.
  • Maintain current and up-to-date information in the Helpdesk manual providing timely updates and notification to all Helpdesk employees of changes made along with a current copy of the manual.
  • Performs other related duties as required.

QUALIFICATIONS:

  • Currently pursuing a degree in computers, technology, computer networking or programming.
  • Must be able to work under intense pressure to provide timely end user support.  Ability to flourish in a fast-paced, ever-changing environment.
  • Must maintain high level of service while assuring strict security.  Must be able to maintain confidentiality.
  • Ability to work and communicate with highly technical staff.  Excellent customer service skills to interact effectively and positively with peers, users, and management.
  • Ability to multi-task and set own priorities to deliver consistent, outstanding Helpdesk support.  This will mean the ability to answer multiple phones and enter problem tickets at one time.
  • Must be able to work in the US indefinitely without sponsorship.

 

 

Physical / Environmental Conditions:

The incumbent is located in an office environment with regulated heating and cooling.   The position requires using a personal computer and monitor, as well as basic office equipment. 

Disclaimer:

This position description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job; it is intended to be an accurate reflection of those principal job elements essential to the job.

Incumbents may be required to perform other duties as assigned or as required by the needs of the business.

CLARK Material Handling Company retains the  discretion to add to or change the duties of the position at any time.

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