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Software Development Manager Jobs in Westborough, MA

Chewy

Software Development Manager

Boston, MA · On-site

$134K - $177K/yr

Software Development Manager - Customer Care Product & Engineering At Chewy, we believe great work starts with great people! Here, you'll be part of a team that values who you are, what you bring ...

Chewy

Software Development Manager

Boston, MA

$134K - $177K/yr

Software Development Manager - Customer Care Product & Engineering At Chewy, we believe great work starts with great people! Here, you'll be part of a team that values who you are, what you bring ...

Chewy

Software Development Manager

Boston, MA · On-site

$134K - $177K/yr

Chewy Vet Care - Software Development Manager We are hiring awesome humans, and we hope that includes you! Are you looking for more than just a job? At Chewy, you'll find yourself on a career path ...

Chewy

Software Development Manager

Cambridge, MA

$135K - $178K/yr

Chewy is hiring a Software Development Manager for our Customer Care Engineering team in Boston. This team is responsible for the applications used by Customer Care agents to provide best in class ...

Chewy

Software Development Manager

Boston, MA · On-site

$134K - $177K/yr

Chewy is hiring a Software Development Manager for our Customer Care Engineering team in Boston. This team is responsible for the applications used by Customer Care agents to provide best in class ...

Chewy

Software Development Manager

Boston, MA

$134K - $177K/yr

Chewy is hiring a Software Development Manager for our Customer Care Engineering team in Boston. This team is responsible for the applications used by Customer Care agents to provide best in class ...

Chewy

Software Development Manager

Boston, MA

$134K - $177K/yr

Chewy Vet Care - Software Development Manager We are hiring awesome humans, and we hope that includes you! Are you looking for more than just a job? At Chewy, you'll find yourself on a career path ...

Chewy

Software Development Manager

Quincy, MA

$129K - $171K/yr

Chewy is hiring a Software Development Manager for our Customer Care Engineering team in Boston. This team is responsible for the applications used by Customer Care agents to provide best in class ...

Chewy

Software Development Manager

Newton, MA

$135K - $178K/yr

Chewy is hiring a Software Development Manager for our Customer Care Engineering team in Boston. This team is responsible for the applications used by Customer Care agents to provide best in class ...

Chewy

Software Development Manager

Somerville, MA

$134K - $177K/yr

Chewy is hiring a Software Development Manager for our Customer Care Engineering team in Boston. This team is responsible for the applications used by Customer Care agents to provide best in class ...

Amazon

Software Development Manager, Amazon FSx

Boston, MA · Hybrid

$134K - $177K/yr

As a Software Development Manager, you will lead a team designing and building transformative new customer experiences, developer tooling, and automation for Amazon FSx. Delivering reliable and high ...

Amazon

Software Development Manager, Amazon FSx

Boston, MA · Hybrid

$134K - $177K/yr

As a Software Development Manager, you will lead a team designing and building transformative new customer experiences, developer tooling, and automation for Amazon FSx. Delivering reliable and high ...

Amazon

Software Development Manager, Amazon FSx

Boston, MA · On-site

$134K - $177K/yr

As a Software Development Manager, you will lead a team designing and building transformative new customer experiences, developer tooling, and automation for Amazon FSx. Delivering reliable and high ...

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All JobsSoftware Development JobsSoftware Development Manager JobsSoftware Development Manager Jobs in Westborough, MA

Software Development Manager information

See Westborough, MA salary details

$81.9K

$146.4K

$183.9K

How much do software development manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for software development manager in Westborough, MA is $146,395.00, according to ZipRecruiter salary data. Most workers in this role earn between $127,200.00 and $167,900.00 per year, depending on experience, location, and employer.

How does a software development manager typically balance technical leadership with people management responsibilities?

As a Software Development Manager, you’ll find that balancing hands-on technical leadership with people management is a central part of the role. You’ll spend part of your time guiding architectural decisions and overseeing code quality, while also focusing on coaching, mentoring, and supporting your team’s professional growth. Effective delegation, setting clear priorities, and maintaining open communication with both developers and stakeholders are key to managing these dual responsibilities. Many managers also work closely with product managers, QA, and other departments to ensure alignment across projects.

What does a software development manager do?

As a software development manager, your primary responsibilities are to oversee software development teams and to act as a liaison between your teams and senior management. You hire and train new staff, manage and evaluate existing developers, provide guidance on the design and implementation of new software applications, and ensure that projects stay on schedule and within budget. You collaborate with upper-level management and your developers to make sure that new and existing software applications meet business objectives.

What does a software development manager do?

A Software Development Manager oversees teams of software engineers to ensure successful planning, development, and delivery of software projects. They coordinate project timelines, allocate resources, and facilitate communication between team members and stakeholders. Additionally, they mentor developers, set technical standards, and help align software initiatives with business objectives. Their role balances technical expertise with leadership and project management responsibilities.

What are the key skills and qualifications needed to thrive as a software development manager?

To thrive as a Software Development Manager, you need a solid background in software engineering, leadership experience, and usually a degree in computer science or a related field. Familiarity with project management tools (like Jira or Trello), version control systems (such as Git), and sometimes certifications like PMP or Scrum Master are highly beneficial. Exceptional communication, problem-solving abilities, and the capacity to motivate and mentor teams are critical soft skills. These competencies ensure successful project delivery, foster team development, and align technical efforts with business goals.

What is the difference between Software Development Manager vs Software Engineer?

AspectSoftware Development ManagerSoftware Engineer
ResponsibilitiesOversees development teams, manages projects, sets strategic goalsDesigns, codes, tests software applications
Required SkillsLeadership, project management, technical expertiseProgramming, problem-solving, technical skills
CredentialsBachelor's or higher in CS or related field, often with experience in managementBachelor's or higher in CS or related field
Work EnvironmentTeam management, collaboration with stakeholdersIndividual or team coding tasks, development environments

The main difference between a Software Development Manager and a Software Engineer lies in their focus and responsibilities. Managers oversee teams and projects, while engineers focus on designing and coding software. Both roles require technical skills, but managers also need leadership and project management abilities.

More about Software Development Manager jobs
What are the most commonly searched types of Software Development jobs in Westborough, MA? The most popular types of Software Development jobs in Westborough, MA are:
What job categories do people searching Software Development Manager jobs in Westborough, MA look for? The top searched job categories for Software Development Manager jobs in Westborough, MA are:
What cities near Westborough, MA are hiring for Software Development Manager jobs? Cities near Westborough, MA with the most Software Development Manager job openings:
Software Development Manager jobs near you
Infographic showing various Software Development Manager job openings in Westborough, MA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 66% In-person, 14% Hybrid, and 20% Remote job distribution, with an average salary of $146,395 per year, or $70.4 per hour.

Software Development Manager

Chewy

Boston, MA • On-site

$134K - $177K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Chewy rating

6.9

Company rating: 6.9 out of 10

Based on 227 frontline employees who took The Breakroom Quiz

9th of 39 rated national retailers

Job description

Job Description:
Software Development Manager - Customer Care Product & Engineering
At Chewy, we believe great work starts with great people!
Here, you'll be part of a team that values who you are, what you bring, and where you want to grow. We offer meaningful work, competitive compensation, and opportunities to develop your career in an environment built on trust and collaboration.
Your Opportunity
Chewy is hiring a Software Development Manager for our Customer Care Engineering team in Boston. This team is responsible for the applications used by Customer Care agents to provide best in class customer service to our customers. As an SDM, you will be responsible for a team of engineers who will be involved in delivering tools and insights to create a "7-star" experience for Customer Care.
This is a high-profile position that will have exposure across business and product teams, influencing the vision and implementation of architecture, design and features for our best-in-class Customer Care team. As part of a dynamic team, this role offers a tremendous opportunity for professional growth in the leading online pet retailer in the US. As an SDM, you will be involved in hands on architecture and development along with the team that you lead.
What you'll do:
  • Manage a team of software engineers responsible for building tools and insights for Chewy's best in class Customer Care.
  • Drive priorities, technical decisions, delivery, continuous improvement, and support of current and future projects.
  • Define and advocate for guidelines in software development, testing, deployment, and production support.
  • Define and champion operational excellence that enable system observability and alarming. Continuously measure system availability and optimize system performance.
  • Lead and communicate technical designs, technology strategy, and priorities to other technical teams and senior management.
  • Collaborate with multi-functional teams, including scientists, product managers, and operations customers, to deliver effective solutions that meet business objectives.
  • Manage Team Members' growth, deliver feedback and direction, and provide opportunities that fit their career path.

What you'll need:
  • Bachelor's in Computer Science, Electrical/Computer Systems Engineering or a similar math or engineering discipline.
  • Demonstrated history of implementing and managing significant software development projects in a CI/CD environment
  • 5-10 years of experience in Software Development as a software engineer
  • 2+ years of experience in Engineering Management
  • Strong expertise with both frontend and backend technologies such as React and Java.
  • Proven delivery experience working under an Agile/Scrum methodology
  • Ability to build highly scalable, distributed systems using cloud-native technologies such as AWS.
  • Ability to simultaneously support multiple high priority projects in a fast-paced environment.
  • Established track record of implementing with urgency and guiding teams to resolve complex technical challenges within tight timelines.

Bonus:
Experience with e-commerce and/or custom care applications
  • The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.

We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

What Chewy employees say

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About Chewy

Sourced by ZipRecruiter

Chewy is a prominent player in the e-commerce industry, specifically dedicated to pet owners. Based in Dania Beach, Florida, the company was founded in 2011 with the aim to make pet shopping easier and more convenient. Chewy offers a wide range of products including pet food, toys, and other pet-related essentials from over 1,000 trusted brands, along with prescription food and medications from certified veterinarians. The company stands out for its dedication to providing 24/7 customer service and shipping orders over $49 for free. Chewy's mission is to be the most trusted and convenient online destination for pet parents everywhere by committed to delivering pet happiness.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Plantation, FL, US

Year founded

2011

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