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Software Developer Genesys Engineer Jobs (NOW HIRING)

Shoptalk

Genesys Engineer

Phoenix, AZ · On-site

$80 - $100/hr

About the Role We are seeking a Genesys Engineer to support the configuration, administration, enhancement, and ongoing maintenance of our Genesys Cloud platform. In this role, you will help build ...

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Genesys Engineer

OR · On-site +1

We are seeking a Genesys Engineer to support the configuration, administration, enhancement, and ongoing maintenance of our Genesys Cloud platform. In this role, you will help build and optimize ...

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Genesys Engineer

We are seeking a Genesys Engineer to support the configuration, administration, enhancement, and ongoing maintenance of our Genesys Cloud platform. In this role, you will help build and optimize ...

MM International

Genesys IVR developer

Newark, NJ · On-site

Role : Genesys IVR developer Location : Hybrid 3 times a week in Newark, Nj, will take relos Duration : 12 month contract Needs: IVR Genesys Cloud CX Voice and non voice application experience ...

Jobsbridge

Genesys Engineer

Hartford, CT · On-site

MUST HAVE: 6+ yearsexperience with Genesys Framework 6+ years experience with Genesys Voice Platform(GVP) including: o SIP Server o URS o Config Server o DB Server o Routing Stat Servers o Reporting ...

Caresoft Inc.

Genesys Developer

New York, NY · On-site

$45 - $50/hr

Genesys Developer Location: New Jersey/New York Duration: Long term Responsibilities ... Advanced understanding of IVR technology and related telecommunications devices, networks, software ...

Deloitte

Genesys Cloud Software Engineer III

Morristown, NJ · On-site

$61.75 - $80.25/hr

Share: Share Genesys Cloud Software Engineer III with Facebook Share Genesys Cloud Software Engineer III with LinkedIn Share Genesys Cloud Software Engineer III with Twitter Caution against ...

Syntricate Technologies

Genesys developer

Tampa, FL · On-site

$71K - $97K/yr

Syntricate Technologies is seeking a Genesys Developer to design and develop various Genesys ... software components. • Excellent communication and teamwork skills. • Ability to work ...

Collabera Digital

Telephony Developer

Irvine, CA · On-site

$140K - $150K/yr

About Ascendion Ascendion is an AI-native software engineering disruptor helping businesses ... Job Title Telephony Developer/Genesys Cloud Consultant Key Responsibilities * Design, configure ...

Genesys

Principal Software Engineer

Florida, NY · On-site +1

$138K - $186K/yr

At Genesys, we help organizations create better customer experiences through AI-powered experience ... Experience with DevOps tooling including Docker, CI/CD pipelines, and Terraform * Knowledge of ...

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Software Developer Genesys Engineer information

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How much do software developer genesys engineer jobs pay per year?

As of Sep 9, 2026, the average yearly pay for software developer genesys engineer in the United States is $100,265.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,500.00 and $106,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Software Developer Genesys Engineer jobs?

For Software Developer Genesys Engineer jobs, the most frequently searched job titles are:

Infographic showing various Software Developer Genesys Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 8% Part Time, and 4% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $100,265 per year, or $48.2 per hour.

Genesys Engineer

Phoenix, AZ • On-site

Shoptalk
Convention and Trade Show Organizers • 11 - 50 employees
Learn more about Shoptalkexternal

$80 - $100/hr

Other

Medical, Dental, Vision, PTO

Posted 7 days ago

Job description

About the Role

We are seeking a Genesys Engineer to support the configuration, administration, enhancement, and ongoing maintenance of our Genesys Cloud platform. In this role, you will help build and optimize omnichannel contact center solutions, partner with business and technology teams on new initiatives, and support the day‑to‑day operation of our customer service environment. The ideal candidate has hands‑on experience with Genesys Cloud, contact center technologies, and a strong understanding of customer service operations.

This is a hybrid position based in our Phoenix office, requiring onsite presence Tuesday through Thursday.

What You’ll Do
  • Design, implement, configure, test, and support contact center solutions on the Genesys Cloud platform.
  • Lead and execute projects that are critical to the growth and evolution of our contact center environment.
  • Partner with Operations, Business, and Technology teams to gather requirements, communicate project status, and drive successful outcomes.
  • Collaborate with fellow Genesys team members to support day‑to‑day platform operations and ongoing enhancements.
  • Evaluate and recommend new Genesys Cloud capabilities and technologies to support business growth and improve customer experience.
  • Work closely with Engineering, Infrastructure, and other technical teams to deliver scalable contact center solutions.
  • Troubleshoot and resolve platform issues while minimizing disruption to contact center operations.
  • Participate in on‑call support and after‑hours change management activities as needed.
What We Look For
  • 5+ years of experience supporting and implementing Contact Center technologies.
  • Hands‑on experience with Genesys Cloud, including Interaction Flow Design, Intelligent and Predictive Routing, Outbound Contact Management, System Configuration and Administration, and omnichannel contact center environments (voice, chat, messaging, email, etc.).
  • Genesys Cloud certifications (such as Certified Genesys Engineer) are highly valued.
  • Strong experience with solution configuration, implementation, testing, troubleshooting, and production support.
  • Ability to manage multiple priorities in a fast‑paced, high‑growth environment.
  • Strong communication skills with the ability to work effectively across technical teams, business stakeholders, and leadership.
  • Excellent analytical, troubleshooting, and problem‑solving skills with a customer‑focused mindset.
Nice to have
  • Experience integrating Genesys Cloud with API‑driven CRM platforms (Salesforce, Microsoft Dynamics, etc.).
  • Experience in fintech, banking, lending, or financial services environments.
  • Experience supporting a globally distributed, hybrid in‑house and outsourced staffed contact center organization as a direct employee.
  • Experience with APIs, integrations, automation, or custom Genesys Cloud development.
What We Offer You
  • Competitive salary and stock option plan
  • 100% paid coverage of medical, dental and vision insurance
  • Flexible PTO
  • Opportunities for professional growth and development
  • Paid parental leave
  • Health & wellness initiatives
Equal Opportunity Employer

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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