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Software Delivery Manager Jobs in Boston, MA (NOW HIRING)

Service Delivery Manager Locations: 5 locations, please let us know what location your candidate ... Software/Skills Strong Experience with Microsoft Office Virtual (PC Based) Call Systems (Genesys ...

Experience with cloud services, enterprise-level software, or industry-specific tools is an advantage. Work Environment: * Ability to manage client interactions and service delivery in line with the ...

Experience with cloud services, enterprise-level software, or industry-specific tools is an advantage. Work Environment: * Ability to manage client interactions and service delivery in line with the ...

\n \n \n \n \n Service Delivery Manager \n \n \n Schedule: Hybrid, 3 days on site Duration: 6 months ... and written Software\/Skills Strong Experience with Microsoft Office Virtual (PC Based) Call ...

... software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by ... Managing project workstreams, delivery teams, timelines, risks, and client communications ...

Senior Product Delivery Manager

Cambridge, MA · On-site

$139K - $184K/yr

The Senior Product Delivery Manager will collaborate with stakeholders to lead the development of ... with software products. • Experience in driving elements of the product development lifecycle ...

Delivery And Success Manager Boston, Massachusetts Job Title: Delivery And Success Manager ... Our AI software removes this friction, dissolving the historical tradeoff between innovation and ...

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Software Delivery Manager information

See Boston, MA salary details

$80.9K

$155.2K

$193.4K

How much do software delivery manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for software delivery manager in Boston, MA is $155,173.00, according to ZipRecruiter salary data. Most workers in this role earn between $140,100.00 and $184,100.00 per year, depending on experience, location, and employer.

What is the difference between Software Delivery Manager vs Software Project Manager?

AspectSoftware Delivery ManagerSoftware Project Manager
Primary FocusOverseeing the end-to-end delivery of software products, ensuring timely and quality releasesPlanning, executing, and closing specific software projects within scope, time, and budget
ResponsibilitiesManaging delivery teams, coordinating with stakeholders, optimizing delivery processesManaging project scope, schedules, resources, and risk management
CertificationsAgile, Scrum, PMP, SAFePMP, PMI-ACP, PRINCE2
Work EnvironmentAgile teams, cross-functional collaboration, continuous deliveryProject teams, defined project phases, traditional or Agile methodologies

While both roles focus on software delivery, the Software Delivery Manager emphasizes overseeing the entire delivery process and team coordination, whereas the Software Project Manager concentrates on managing specific projects' scope, schedule, and resources. Understanding these differences helps organizations assign the right responsibilities and find suitable candidates.

What does a software delivery manager do?

A Software Delivery Manager oversees the planning, coordination, and execution of software development projects to ensure timely and successful delivery. They work closely with development teams, stakeholders, and clients to define project requirements, set timelines, and manage resources. Their role involves mitigating risks, resolving issues, and maintaining clear communication to keep projects on track and aligned with business goals. Additionally, they may implement best practices and process improvements to enhance delivery efficiency.

How does a software delivery manager typically collaborate with cross-functional teams to ensure successful project outcomes?

As a Software Delivery Manager, you will regularly coordinate with development, QA, product management, and operations teams to align project goals, timelines, and deliverables. Effective communication is essential, as you'll facilitate regular stand-ups, sprint planning, and review meetings to keep all stakeholders informed and engaged. You may also mediate between technical and non-technical team members, ensuring that requirements are well-understood and potential roadblocks are addressed promptly. This collaborative approach helps drive smooth project execution, timely releases, and high-quality software delivery.

What are the key skills and qualifications needed to thrive as a software delivery manager?

To thrive as a Software Delivery Manager, you need strong project management skills, a solid understanding of software development lifecycles, and experience with agile methodologies, often supported by a relevant degree and certifications like PMP or Scrum Master. Familiarity with tools such as Jira, Confluence, CI/CD pipelines, and version control systems is typically required. Exceptional communication, leadership, and problem-solving abilities distinguish top performers in this role. These skills and qualities are essential for ensuring projects are delivered on time, within scope, and meet quality standards while effectively coordinating teams.
What are popular job titles related to Software Delivery Manager jobs in Boston, MA? For Software Delivery Manager jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Software Delivery Manager jobs in Boston, MA look for? The top searched job categories for Software Delivery Manager jobs in Boston, MA are:
What cities near Boston, MA are hiring for Software Delivery Manager jobs? Cities near Boston, MA with the most Software Delivery Manager job openings:
Infographic showing various Software Delivery Manager job openings in Boston, MA as of July 2026, with employment types broken down into 85% Full Time, and 15% Contract. Highlights an 60% In-person, 14% Hybrid, and 26% Remote job distribution, with an average salary of $155,173 per year, or $74.6 per hour.

$35 - $40/hr

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Job description

Start/End Dates: 8/10/2026 - 2/9/2027
Tax Work Location: USA - Telecommuters Various, FL
Job Title: Information Technology - IT Project Manager I
Job Description: Job Title: Service Delivery Manager
Locations: 5 locations, please let us know what location your candidate can support
Here are the 5 locations:
1650 W Crosby Rd Carrollton TX 75006, 800 Federal St Andover MA 01810, 6700 Tower Circle Franklin TN 37067, 1111 Pasquinelli Dr. Westmont IL 60559, 1101 Shiloh Glenn Drive Morrisville NC 27560
Schedule: Hybrid, 3 days on site
Duration: 6 months
Rate Info: $35-40 an hour during contract, Salary Conversion: 70-85K ( this is if candidate is offered perm role)
Top 3 Skillsets Needed: 1. Multitasking multiple work streams at one time. This will be for several different locations and workloads within those locations. This role is not to run meetings but rather to run programs at the same time.
2. The ability to predict next steps and ask about next steps to proactively act on these multiple workloads. This person must have experience driving and not simply monitoring projects or making calls. This person must engage others, anticipate issues, anticipate priorities and constantly be reprioritizing their day and actions of others based on new inputs of what is urgent, behind, has a deadline, or affects other's ability to complete their projects pieces. This person will be the hub and will have to drive traffic.
3. Follow through and strong oversight along with well organized processes that are agile for the reprioritizing mentioned in the last skill.
Service Delivery Manager (SDM) is the conductor of the delivery team and is accountable for all customer call and web-based intake, scheduling, coordination, material procurement and various other direct delivery coordination activities. This position is equivalent to a Service Project Manager position.
This is a Critical Path and high accountability role and demands a highly committed and dynamic individual.
The primary areas of focus for this position are:??
Customer Service Request Intake
Planning and preparation for core service execution teams
Ownership of all coordination for core service delivery
Work Order Creation and lifecycle management
Cross-functional collaboration and communication to ensure streamlined and expeditious delivery
Direct support of our customers?
Operational excellence and world class service delivery??
?
Duties include but not limited to:?
Service Delivery Planning?for all core service types
Service Agreements
Reactive work orders
Quoted Service
Relationship Development?with execution/action teams
Coordination of internal and external teams and subcontractors in a rapid response business environment
Networking internally and externally?
?
Qualifications:?
Familiarity and a general understanding of the systems we support and the components within
Strong interpersonal skill including the ability to manage in highly charged situations internally and externally?
Exceptional communication skills - verbal and written?
Software/Skills
Strong Experience with Microsoft Office
Virtual (PC Based) Call Systems (Genesys system preferred)
Work Order Management Systems (Salesforce bFO/bFS Lightning preferred)
Tableau (user level)
Microsoft Dynamics (Preferred)
?Requirements:?
Commitment to excellent customer service?
Best in class organizational skills
Ability to manage and prioritize multiple responsibilities simultaneously
Shape Expectations & Outcomes
Complete and accurate Customer Service Request Intake
Response time
Accuracy of work order creation
Prioritization Material Ordering
Coordination of supplemental labor, subcontractors, outside service providers, etc. Planning and Scheduling