Software Assistant Jobs in Duluth, MN (NOW HIRING)

Hiring Hourly Range: $19.74-$26.64

Range Explanation:

Hiring Range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

The position is in pay grade 4, which may constitute a promotional opportunity for current county staff. Promotional increase will be determined at the time of offer.

Minimum Qualifications:

A high school diploma or GED equivalent certificate and at least one year of clerical experience in a professional office environment performing such tasks as working with computers in data entry and/or word processing, reception, message and/or mail delivery, filing, and using various office equipment. OR, any

equivalent combination of experience, training and/or education approved by Human Resources.

Important Notice Regarding Multiple Applications:

Once a candidate formally accepts a job offer with Superior Court, Juvenile Court, or Justice Court (Tucson and Ajo), all other active applications they may have submitted for different roles within these courts will be inactivated. This ensures clarity in our hiring process and allows us to focus on onboarding and supporting the candidate in their new role.

We appreciate your interest in joining our team.

Essential Duties & Functions:

• Process incoming mail, email, faxes, phone calls and the resulting tasks including data entry and updating juror information into jury database, making determinations on juror qualifications and requests to be postponed and excused from jury service pursuant to Arizona Revised Statutes and Pima County jury office policy and procedures. Processes postponement and excusal requests, sorts and files processed paperwork. Perform quality checks on data processing.
• Perform customer service duties by answering phones, replying to emails, greeting jurors in person, responding to questions and concerns, inputting and processing juror data into jury database, preparing correspondence, validating juror parking, preparing and signing attendance certificates.
• Prepare daily jury trial calendars by entering jury trial data into jury database, coordinate with judicial divisions, courtroom clerks, and court staff regarding trial status, juror panel sizes and needs, assess the number of jurors needed each day, update court web site and juror recording line, and prepare paperwork and juror lists.
• Input all jury-related statistical data regarding jurors and jury trials in jury database, including dates and times, individual juror dispositions; track trial progress each day, and input trial outcome data. Prepare address lists of impaneled jurors, communicate with judicial divisions to get daily juror attendance to pay jurors, prepare daily and quarterly civil billing sheets.
• Staff the jury assembly room and manage all jury assembly room activities including checking jurors into attendance, scanning juror bar codes, distributing juror biographical forms, updating jurors' biographical and pay information in the jury database, drawing jury panels and preparing paperwork for each case. Provide orientation to jurors, answer questions and manage individual juror-related issues/concerns, validate parking, and track juror needs and status.
• Prepare daily juror notice postcards and other reports using jury database software.
• Respond to requests from jurors regarding juror pay and interact with Court Finance departments to resolve issues. Operates juror payroll functions in the jury database software.
• Assist with court-ordered juror questionnaires by managing jurors assigned to those cases, helping with the mailings and communication with questionnaire jurors.
• Assist with grand juror communications and attendance for the approximately 10 grand juries empaneled annually.

Benefits:

We offer exceptional benefits:

Retirement Plan

Vacation, holidays, and sick leave

100% paid parental leave

Employer-paid Short -term Disability

Tuition Reimbursement

Health Wellness discount program

Mental and Behavioral Health Benefits

Paid Training with Advancement Opportunities

Upon yearly anniversary, 56 hours of sick time accrued, less usage, may be rolled over to vacation time.

The Arizona Superior Court in Pima County and the Pima County Juvenile Court Center offer the same benefits as those offered to other employees working for Pima County. We offer a competitive benefits package to benefits eligible employees, which includes medical, dental, life insurance, flexible spending accounts, paid vacation and sick leave. Some benefits require contributions by employees in addition to contributions made by the employer. Please see the link below for a complete description of the offerings.

Pima County Benefits Retirement Plan participation is mandatory for all eligible employees to include a mandatory pre-tax pay deduction. Current rates can be viewed here: ASRS Contribution Rates Full-time employees of government organizations may be able to receive student loan forgiveness under the Public Service Loan Forgiveness Program. For more information click Student Loan Forgiveness | Federal Student Aid.

We are an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, national origin, age, genetic information, disability, protected veteran status, political interest, or any other characteristic or category protected by local, state, or federal law.