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Software Asset Manager Jobs in Milwaukee, WI (NOW HIRING)

Milwaukee Tool

Customer Success Manager

Brookfield, WI · On-site

Familiarity with construction software or field technology such as tool tracking, asset management, project management, BIM, reality capture, telematics, or connected jobsite workflows. * Experience ...

Winter Services Inc

IT Assistant

Milwaukee, WI · On-site

$20 - $26/hr

Troubleshoot and resolve basic hardware, software, network, and mobile device issues with a focus ... Log all assets into the asset management system, including but not limited to: serial numbers ...

Winter Services

IT Assistant

Milwaukee, WI · On-site

$20 - $26/hr

Troubleshoot and resolve basic hardware, software, network, and mobile device issues with a focus ... Log all assets into the asset management system, including but not limited to: serial numbers ...

Timothy Jon & Associates

Financial Analyst

Milwaukee, WI · On-site

... asset management. * Technical Skills: * Proficiency in Excel, financial modeling, and real estate underwriting techniques. * Experience with real estate software such as ARGUS, CoStar, or Yardi is ...

Timothy Jon & Associates

Financial Analyst

Milwaukee, WI · On-site

... asset management. * Technical Skills: * Proficiency in Excel, financial modeling, and real estate underwriting techniques. * Experience with real estate software such as ARGUS, CoStar, or Yardi is ...

Robert Half

Help Desk/Desktop Support Analyst

Milwaukee, WI · On-site

$22.80 - $26.40/hr

Understanding of computer hardware, desktop equipment, and hardware or software installation procedures. * Exposure to asset inventory or asset management processes, including tracking assigned ...

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All JobsSoftware Asset JobsSoftware Asset Manager JobsSoftware Asset Manager Jobs in Milwaukee, WI

Software Asset Manager information

See Milwaukee, WI salary details

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How much do software asset manager jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for software asset manager in Milwaukee, WI is $45.60, according to ZipRecruiter salary data. Most workers in this role earn between $37.36 and $56.59 per hour, depending on experience, location, and employer.

What is a software asset manager?

Software Asset Managers are professionals responsible for overseeing and optimizing an organization's software assets throughout their lifecycle. They ensure compliance with software licensing agreements, manage software inventories, and work to minimize costs and risks associated with software usage. Their role often involves tracking software usage, negotiating with vendors, and implementing policies to maximize the value of software investments while avoiding legal or financial penalties due to non-compliance.

What does a software asset manager do?

As a software asset manager (SAM), you use SAM management tools to approve, deploy, update, and remove software products from user systems, and process software application requests from employees through your organization’s approval process, ensuring the organization has or can purchase the appropriate licenses and that only the approved user has access to the deployed product. When an employee is hired, fired, or changes positions, you are responsible for determining and re-determining their level of access. Other responsibilities include updating programs, providing technical support to workers for software strategy and architecture, and ensuring the organization is abiding by all software licensing laws.

What are the key skills and qualifications needed to thrive as a software asset manager, and why are they important?

To thrive as a Software Asset Manager, you need expertise in software licensing, asset lifecycle management, and a solid understanding of IT procurement processes, often supported by a relevant bachelor's degree. Familiarity with software asset management (SAM) tools such as Flexera, ServiceNow, or Snow, and certifications like CSAM (Certified Software Asset Manager), are typically required. Strong analytical skills, attention to detail, and effective communication abilities are essential soft skills for this role. These competencies help ensure compliance, optimize software investments, and minimize legal and financial risks for organizations.

What are some of the common challenges faced by software asset managers in ensuring license compliance across an organization?

Software Asset Managers often encounter challenges such as tracking software usage across multiple departments, ensuring that licenses are up-to-date, and navigating the complexities of vendor agreements. Coordinating with IT, procurement, and legal teams is essential to gather accurate data and maintain compliance. Additionally, Software Asset Managers must stay informed about evolving licensing models and mitigate risks of non-compliance, which can involve regular audits and implementing robust asset management tools.

What is the difference between Software Asset Manager vs Software License Analyst?

AspectSoftware Asset ManagerSoftware License Analyst
CertificationsIT Asset Management (ITAM), Certified Software Asset Manager (CSAM)IT Asset Management, Software Licensing Certifications
Work EnvironmentIT departments, asset management teamsIT support, licensing teams
Employer & IndustryTech companies, large enterprisesSoftware vendors, enterprise IT
Search & Comparison IntentManaging software assets, optimizing licensesAnalyzing license compliance, audit support

The Software Asset Manager focuses on overseeing all software assets, optimizing license usage, and ensuring compliance across an organization. In contrast, a Software License Analyst primarily analyzes license data, supports license audits, and ensures compliance at a detailed level. Both roles require similar certifications and work within IT departments, but their scope and focus differ, with the Asset Manager taking a broader strategic role and the License Analyst concentrating on license specifics.

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Cities near Milwaukee, WI with the most Software Asset Manager job openings:

Software Asset Manager jobs near you
Infographic showing various Software Asset Manager job openings in Milwaukee, WI as of August 2026, with employment types broken down into 74% Full Time, and 26% Contract. Highlights an 82% In-person, 6% Hybrid, and 12% Remote job distribution, with an average salary of $94,844 per year, or $45.6 per hour.

Customer Success Manager

Milwaukee Tool

Brookfield, WI • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 20 hours ago

Job description

Job Description:
Milwaukee Tool is seeking a Customer Success Manager to own relationships with assigned ONE-KEY customers and help them turn connected technology into measurable business outcomes. This role is the customer advocate, adoption strategist, and internal quarterback responsible for helping customers onboard successfully, expand usage, resolve roadblocks, and see ongoing value from ONE-KEY.
The ideal candidate combines strong customer communication, technical curiosity, construction workflow knowledge, and the ability to manage multiple stakeholders across field teams, administrators, business leaders, and internal Milwaukee Tool partners.
You'll be DISRUPTIVE through these duties and responsibilities:
  • Own onboarding, adoption, and ongoing success planning for assigned ONE-KEY customers, ensuring customers move from setup to confident, repeatable usage as quickly as possible.
  • Build customer success plans that connect customer goals, construction workflows, ONE-KEY capabilities, measurable outcomes, and clear next steps across the account lifecycle.
  • Conduct onboarding calls, product tours, training sessions, customer demos, jobsite visits, success reviews, and executive business reviews for stakeholders at multiple levels.
  • Serve as a ONE-KEY subject matter expert, helping customers solve challenges around tool and equipment visibility, jobsite operations, project coordination, asset management, and collaboration.
  • Monitor account health using usage patterns, customer feedback, support trends, adoption milestones, and stakeholder engagement to identify risk and take proactive action.
  • Lead mitigation plans for at-risk accounts or high-priority customer situations, coordinating the right internal resources until issues are resolved and the customer is back on track.
  • Partner closely with Sales, Customer Support, ATS, Jobsite Solutions, Product Management, Marketing, and Finance to deliver a consistent customer experience and support account growth.
  • Identify expansion signals, reference opportunities, customer success stories, testimonials, and referrals where ONE-KEY is creating clear value for the customer.
  • Create and improve scalable playbooks, best practices, training resources, customer education materials, and internal processes that help the broader team deliver a stronger customer experience.
  • Capture Voice of Customer insights and share actionable recommendations with Product, Marketing, Sales, and Support to improve the user experience, product capabilities, and customer engagement process.
  • Represent ONE-KEY at trade shows, customer events, product demonstrations, and field engagements that increase awareness, strengthen relationships, and drive adoption.

The TOOLS you'll bring with you:
  • Bachelor's degree or equivalent practical experience preferred.
  • 3-5+ years of experience in Customer Success, Account Management, SaaS implementation, technical sales, customer support, construction technology, or another customer-facing B2B role.
  • Experience managing customer relationships across multiple stakeholder levels, from field users and administrators to senior leaders and executive sponsors.
  • Strong understanding of construction operations, contractor workflows, tool and equipment management, jobsite coordination, or industrial customer business models.
  • High technical aptitude with mobile apps, cloud software, SaaS platforms, IoT technology, connected devices, CRM tools, and customer success tools.
  • Ability to translate technical product capabilities into practical customer outcomes, workflow improvements, and value stories.
  • Strong communication skills with the confidence to lead demos, trainings, onboarding sessions, customer reviews, and difficult customer conversations.
  • Proven ability to identify risk, de-escalate issues, prioritize competing account needs, and coordinate cross-functional teams.
  • Self-motivated, high-energy, team-first mindset with the ability to succeed in a fast-paced, evolving environment.
  • Willingness to travel up to 50% for customer meetings, jobsite visits, internal meetings, trade shows, and product demonstrations.

Other TOOLS we prefer you to have:
  • Experience in construction technology, field operations, project management, implementation, customer education, enterprise SaaS, or connected hardware/software solutions.
  • Familiarity with construction software or field technology such as tool tracking, asset management, project management, BIM, reality capture, telematics, or connected jobsite workflows.
  • Experience using Salesforce or a similar CRM, customer success platform, help desk system, knowledge base, or product analytics tool.
  • Experience building customer-facing training content, internal playbooks, adoption programs, or Voice of Customer feedback loops.

We provide these great perks and benefits:
  • Robust health, dental and vision insurance plans
  • Generous 401 (K) savings plan
  • Education assistance
  • And many more, check out our benefits site HERE.

Milwaukee Tool is an equal opportunity employer.

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