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Software Application Trainer Jobs in Detroit, MI

LibSys Inc

Application Support Analyst

Ann Arbor, MI · On-site

Create training documents and conduct periodic training for selected system super users in ... the software to the appropriate group of users. Required Qualifications: Bachelor's degree A ...

HCL Global Systems

Others

Farmington, MI · On-site

... software packages; Monitor system & application logs; Write shell scripts to automate tasks into ... Training: None Experience: None Other Requirements: Job may require relocation within the U.S.

Fairygodboss

Azure Databricks Engineer

Ann Arbor, MI · On-site

$85 - $110/hr

Facilitate software application design discussions, and document design decisions to guide the ... Develop user training programs, documentation, and support frameworks to ensure a smooth transition ...

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All JobsSoftware Application Trainer JobsSoftware Application Trainer Jobs in Detroit, MI

Software Application Trainer information

See Detroit, MI salary details

$33.2K

$65.1K

$101.5K

How much do software application trainer jobs pay per year?

As of Aug 25, 2026, the average yearly pay for software application trainer in Detroit, MI is $65,146.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $80,700.00 per year, depending on experience, location, and employer.

What does a software application trainer do?

A Software Application Trainer is responsible for teaching individuals or groups how to effectively use specific software programs. They develop training materials, conduct hands-on sessions, and provide support to help users become proficient with the applications. Trainers often tailor their sessions to the audience’s skill level, answer technical questions, and may also assess learners' progress. Their goal is to ensure users can utilize the software efficiently to enhance productivity in their roles.

What are the key skills and qualifications needed to thrive as a software application trainer, and why are they important?

To thrive as a Software Application Trainer, you need a solid understanding of software platforms, instructional design, and adult learning principles, often supported by a relevant degree or technical certifications. Familiarity with learning management systems (LMS), presentation software, and virtual training tools is typically required. Strong communication, patience, and adaptability enable trainers to effectively engage learners with diverse backgrounds and skill levels. These skills ensure effective knowledge transfer, user adoption, and successful implementation of software solutions.

How does a software application trainer typically collaborate with development and support teams to improve training materials?

Software Application Trainers often work closely with development and support teams to ensure training content remains accurate and up-to-date. By gathering feedback from end-users and observing common support issues, trainers can identify areas where users struggle and relay this information to developers. This collaborative approach helps trainers update manuals, tutorials, and courseware to address real-world user challenges, resulting in more effective training sessions. Regular communication with these teams also allows trainers to stay informed about new features or updates that should be incorporated into their instruction.

What is the difference between Software Application Trainer vs Software Support Specialist?

AspectSoftware Application TrainerSoftware Support Specialist
Primary RoleDesigns and delivers training on software applications to usersProvides technical support and troubleshooting for software issues
Work EnvironmentTraining sessions, workshops, corporate training settingsHelp desks, support centers, client sites
Required SkillsInstructional skills, software knowledge, communicationTechnical troubleshooting, customer service, software knowledge
CertificationsOften requires software certifications and training credentialsIT support certifications like CompTIA A+ may be preferred

While both roles involve working with software, a Software Application Trainer focuses on educating users through training sessions, whereas a Software Support Specialist handles technical issues and troubleshooting. The roles complement each other but serve different functions within organizations.

What are popular job titles related to Software Application Trainer jobs in Detroit, MI?

For Software Application Trainer jobs in Detroit, MI, the most frequently searched job titles are:

What job categories do people searching Software Application Trainer jobs in Detroit, MI look for?

The top searched job categories for Software Application Trainer jobs in Detroit, MI are:

What cities near Detroit, MI are hiring for Software Application Trainer jobs?

Cities near Detroit, MI with the most Software Application Trainer job openings:

Software Application Trainer jobs near you
Infographic showing various Software Application Trainer job openings in Detroit, MI as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, and 4% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $65,146 per year, or $31.3 per hour.

Customer Support Engineer - Finance Software Applications

Birmingham, MI • On-site

OneStream Software
Software Development • 51 - 200 employees
Learn more about OneStream Softwareexternal

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Description

Customer Support Engineer (Financial Software Applications)

Location: Remote, United States
Employment Type: Full-Time
Benefits Offered: Vision, Medical, Life, Dental, 401K
Gross annual base salary: USD 85,000 - 105,000
Additional variable compensation and benefits may apply. Total compensation is based on experience, skills, and location using objective, job-related criteria.

Summary

We are looking for a Customer Support Engineer to join our Application Customer Support team. This individual will be responsible for working with our external customers to provide them with overall product/software support and resolve any other technical issues that may arise. The ideal candidate will be passionate about working with customers and providing exceptional customer service and have some experience of working within a finance department or working with Corporate Performance Management or other Financial management software applications.

This position supports customers operating in the Pacific Time zone, with standard business hours of 8:00 AM - 5:00 PM. PST. Successful candidates may reside anywhere in the United States, as long as they are committed to working these hours.

Primary Duties and Responsibilities

  • Respond to product-related customer issues and contact customers to triage problems.
  • Provide remote product support for OneStream customers and troubleshoot product configuration issues.
  • Research, resolve and respond to complex issues across the application product lines and product boundaries ensuring policy compliance.
  • Collaborate with other teams to help solve support problems, training problems, and other issues that may arise.
  • Submit software bugs to development teams.
  • Update and maintain technical knowledge base articles.
  • Ensure all interactions with OneStream customers are positive and handled with a high sense of urgency.
  • Lead by example and encourage information sharing, team-based resolution activity, cross-training and putting an emphasis on resolving cases as quickly and effectively as possible.
  • Assist in developing innovative solutions and building strong relationships with customers.

Required Education and Experience

  • College diploma or bachelor's degree in a technology or finance-related field (or equivalent work experience).
  • Experience working with Software Applications.
  • 3+ years Software Application troubleshooting experience.
  • Knowledge of Finance and Accounting practices and principles.

Preferred Education and Experience

  • Experience solving Financial Management / financial-driven support issues.
  • Prior experience and/or certification with any of the following products:
    • OneStream
    • Oracle Hyperion HFM, FDM, Planning, Essbase
    • Blackline
    • SAP Outlooksoft BPC
    • SAP BOFC (Cartesis)
    • IBM Cognos or other EPM solutions.
    • Other proprietary software, especially financial related.
  • Experience with PowerShell, VB.net or Visual Basic. Any object-oriented programming.
  • Experience supporting customers in a Windows environment (Windows 10, Windows Server, IIS, SQL Server, SQL, VMware, and/or Hyper-V).
  • Microsoft Certifications (Windows , SQL Server ,Azure, Office-Excel).

Knowledge, Skills, and Abilities

  • Technical capacity.
  • Problem Solving/Analysis.
  • Organizational Skills.
  • Customer/Client Focus.
  • Decision Making.
  • Initiative.
  • Strong communication skills.

Who We Are

OneStream is how today's Finance teams can go beyond just reporting on the past and Take Finance Further by steering the business to the future. It's the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution. Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit www.onestream.com.

Why Join The OneStream Team

  • Transparency around corporate structure, salary, and benefits
  • Core value of customer success
  • Variety of project work (not industry-specific)
  • Strong culture and camaraderie
  • Multiple training opportunities

Benefits at OneStream
OneStream employees are passionate, hardworking individuals who go above and beyond to keep our customers happy and follow through on our mission statement. They consistently deliver the best and in turn, we make every effort to keep them cared for and happy. A sample of the benefits we provide are:

  • Excellent Medical Plan
  • Dental & Vision Insurance
  • Life Insurance
  • Short & Long Term Disability
  • Vacation Time
  • Paid Holidays
  • Professional Development
  • Retirement Plan

All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship.

OneStream is an Equal Opportunity Employer.

#LI-CB1
#LI-Remote


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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