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Software Application Trainer Jobs in Ontario (NOW HIRING)

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The Application Support Engineer is responsible for delivering high-quality software application ... Lead in team training for new products or product releases and develop technical papers. * Develop ...

Robotics Application

Guelph, ON · On-site

CA$100K - CA$130K/yr

Maintenance of all paint programming software, application files and computer backups. * Create technotes and training documentation. * Coordinate with external suppliers on equipment and product ...

Create training materials, guidelines, secure patterns, and documentation. * Coordinate and host ... Strong understanding of API, Web services, Modern Software architecture * Knowledge of scripting

Create training materials, guidelines, secure patterns, and documentation. * Coordinate and host ... Strong understanding of API, Web services, Modern Software architecture * Knowledge of scripting

... appropriate training. Compensation Range: $117,200 - $146,600 Compensation may vary based on ... This position partners with software engineers, DevOps teams, and security professionals to embed ...

... application models. * Metadata & Knowledge Organization: Implement robust schemas for document ... Your base pay will depend on your experience, skills, education, training, and location among other ...

Enterprise Application Developer

Toronto, ON · Hybrid

CA$100K - CA$120K/yr

McMillan Offers You Growth Mentorship and Support Training as Software Evolves Commensurate ... Every application is carefully reviewed by a member of our recruitment team, and hiring decisions ...

Technical training of our products to ensure quality customer service * Opportunities for career ... SharePoint application development * Assist with any database technical issues during ...

Technical training of our products to ensure quality customer service * Opportunities for career ... SharePoint application development * Assist with any database technical issues during ...

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Showing results 1-20

Software Application Trainer information

See Ontario salary details

$29.5K

$81.3K

$150.5K

How much do software application trainer jobs pay per year?

As of Aug 11, 2026, the average yearly pay for software application trainer in Ontario is $81,263.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $97,500.00 per year, depending on experience, location, and employer.

What is the difference between Software Application Trainer vs Software Support Specialist?

AspectSoftware Application TrainerSoftware Support Specialist
Primary RoleDesigns and delivers training on software applications to usersProvides technical support and troubleshooting for software issues
Work EnvironmentTraining sessions, workshops, corporate training settingsHelp desks, support centers, client sites
Required SkillsInstructional skills, software knowledge, communicationTechnical troubleshooting, customer service, software knowledge
CertificationsOften requires software certifications and training credentialsIT support certifications like CompTIA A+ may be preferred

While both roles involve working with software, a Software Application Trainer focuses on educating users through training sessions, whereas a Software Support Specialist handles technical issues and troubleshooting. The roles complement each other but serve different functions within organizations.

What are the key skills and qualifications needed to thrive as a software application trainer, and why are they important?

To thrive as a Software Application Trainer, you need a solid understanding of software platforms, instructional design, and adult learning principles, often supported by a relevant degree or technical certifications. Familiarity with learning management systems (LMS), presentation software, and virtual training tools is typically required. Strong communication, patience, and adaptability enable trainers to effectively engage learners with diverse backgrounds and skill levels. These skills ensure effective knowledge transfer, user adoption, and successful implementation of software solutions.

How does a software application trainer typically collaborate with development and support teams to improve training materials?

Software Application Trainers often work closely with development and support teams to ensure training content remains accurate and up-to-date. By gathering feedback from end-users and observing common support issues, trainers can identify areas where users struggle and relay this information to developers. This collaborative approach helps trainers update manuals, tutorials, and courseware to address real-world user challenges, resulting in more effective training sessions. Regular communication with these teams also allows trainers to stay informed about new features or updates that should be incorporated into their instruction.

What does a software application trainer do?

A Software Application Trainer is responsible for teaching individuals or groups how to effectively use specific software programs. They develop training materials, conduct hands-on sessions, and provide support to help users become proficient with the applications. Trainers often tailor their sessions to the audience’s skill level, answer technical questions, and may also assess learners' progress. Their goal is to ensure users can utilize the software efficiently to enhance productivity in their roles.
What are popular job titles related to Software Application Trainer jobs in Ontario? For Software Application Trainer jobs in Ontario, the most frequently searched job titles are:
What job categories do people searching Software Application Trainer jobs in Ontario look for? The top searched job categories for Software Application Trainer jobs in Ontario are:
Infographic showing various Software Application Trainer job openings in Ontario as of August 2026, with employment types broken down into 70% Full Time, 26% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $81,263 per year, or $39.1 per hour.

Customer Support Specialist (software application support)

Emburse

Toronto, ON • On-site

Full-time

Re-posted 5 days ago


Job description

Who We Are:

At Emburse, you'll not just imagine the future - you'll build it. As a leader in travel and expense solutions, we are creating a future where technology drives business value and inspires extraordinary results. Our AI-powered platform helps organizations modernize financial operations, increase visibility, and optimize spend across the enterprise.

At Emburse, we are creating a future where technology drives business value and eliminates administrative friction. We are seeking a tech-savvy, solutions-oriented Customer Support Specialist (Tier 1) to join our growing tech support cluster in Toronto.

This role focuses on supporting our SMB and Mid-Market clients on the Emburse Professional platform. Please note the hours for this role: To ensure excellent coverage for our West Coast clients, this role operates on a permanent 11:00 AM - 7:00 PM shift (with temporary 8:30 AM - 4:30 PM hours during initial training).   If you have a high aptitude for learning technology, love solving puzzles, and want to leverage cutting-edge tech (including AI support tools) to deliver world-class service, we want you on our team.

Please Note:  Candidates must be legally authorized to work in Canada on a full-time, ongoing basis. We are currently unable to provide visa sponsorship or support transfers for this position.

  What You Will Do
  • Support the West Coast: Serve as the frontline responder for inbound baseline support cases from 11:00 AM to 7:00 PM, ensuring our afternoon and West Coast queues remain clear.

  • Own Your Queue: Manage and resolve 12-20 tickets per day, smoothly balancing quick "how-to" answers with deeper, analytical technical troubleshooting.

  • Triage & Escalate: Act as a human filter. Answer baseline product questions and know exactly when to troubleshoot a complex issue versus when to document and escalate it to our Tier 2 team.

  • Embrace Modern Tech: Openly leverage internal documentation, system logs, and modern AI tools to accelerate ticket resolution times and improve accuracy.

  • Train for Success: Start your journey on an 8:30 AM - 4:30 PM schedule to complete our comprehensive product training before transitioning to your permanent shift.

What You Will Bring
  • Technical Aptitude: An innate ability to pick up technical concepts with ease. You love figuring out how software works under the hood.

  • Problem-Solving Instincts: You are a natural troubleshooter who gets a rush from solving a client's logic or configuration puzzle.

  • Communication Power: Strong written and verbal communication skills. You can explain technical solutions clearly and professionally.

  • Adaptable Mindset: You are comfortable with changing technology and excited about using AI tools to work smarter, not harder.

  • Local Presence: Ability to work out of our Toronto hub alongside our local team and Team Leads.

Who You Are
  • A Night Owl Support Star: You love the idea of an 11 AM start time and thrive in mid-day to evening operational windows.

  • A Collaborative Learner: You want to be part of a tight-knit team of 10 where your metrics are visible and your growth is supported.

Why Emburse?

Finance is changing-and at Emburse, we're leading the way. Our AI-powered solutions help organizations eliminate inefficiencies, gain real-time visibility, and optimize spend-so they can focus on what's next, not what's slowing them down.
A Company with Momentum - We serve 12M+ users across 120 countries, helping businesses modernize
 their finance operations.
A Team That Innovates - Work alongside some of the brightest minds in finance, tech, and AI to solve real-
 world challenges.
A Culture That Empowers - Competitive pay, flexible work, and an inclusive, collaborative environment that
 supports your success.
A Career That Matters - Your work here drives efficiency, innovation, and smarter financial decision-making
 for businesses everywhere. 

Shape your future & find what's next at Emburse. 

Emburse provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Emburse complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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