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Software Account Manager Jobs in Ohio (NOW HIRING)

Launch 513

Account Manager

Colerain, OH · On-site

If you are familiar with account management software, have a flair for client communication and understand consumer behaviour, we'd like to meet you. Ideally, candidates for this role will know how ...

HILTI

Software Sales Account Manager

Columbus, OH · On-site

The Software Sales Account Manager will assist in growing and supporting Hilti Tool Services with a specific focus on ON!Track & Fleet Management with local, regional, and global partners. This role ...

Wavefront Software

Technical Account Manager

Dublin, OH · Remote

$65K - $90K/yr

As a Technical Account Manager at Wavefront Software, you'll become the long-term partner for customers after implementation, helping them succeed, adapt, and grow with a highly configurable ...

Wavefront Software

Technical Account Manager

Dublin, OH · Remote

$65K - $90K/yr

As a Technical Account Manager at Wavefront Software, you'll become the long-term partner for customers after implementation, helping them succeed, adapt, and grow with a highly configurable ...

lhs

Account Manager

Cleveland, OH

Job Title Account Manager Department Sales / Client Services Position Summary The Account Manager ... Proficiency in Microsoft Office Suite and CRM software. * Ability to work independently while ...

The Juris Agency

Account Manager

Strongsville, OH · On-site

$25 - $40/hr

We are seeking and experienced Account Manager to join our growing team. You'll be the trusted ... Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite. Ability to work ...

HUMMEL GROUP INC

Account Manager

Wooster, OH · On-site

The Account Manager is responsible for developing and maintaining relationships with existing ... Working knowledge of computer software packages, including Microsoft Word, Excel, and Outlook.

Legacy Health Services

Account Manager

Parma, OH · On-site

Job Title Account Manager Department Sales / Client Services Position Summary The Account Manager ... Proficiency in Microsoft Office Suite and CRM software. * Ability to work independently while ...

The Juris Agency

Account Manager

Strongsville, OH · On-site

$25 - $40/hr

We are seeking and experienced Account Manager to join our growing team. You'll be the trusted ... Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite. Ability to work ...

HUMMEL GROUP INC

Account Manager

Orrville, OH · On-site

The Account Manager is responsible for developing and maintaining relationships with existing ... Working knowledge of computer software packages, including Microsoft Word, Excel, and Outlook.

Absolute Companies

Account Manager

North Canton, OH · On-site

POSITION TITLE: Account Manager RESPONSIBLE TO: Customer Success Manager POSITION STATUS ... operating software (Ex: Framework) and associated eMAR platforms (Ex: PointClickCare). • ...

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All JobsSoftware Account JobsSoftware Account Manager JobsSoftware Account Manager Jobs in Ohio

Software Account Manager information

See Ohio salary details

$28K

$62.6K

$100.8K

How much do software account manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for software account manager in Ohio is $62,571.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,600.00 and $74,600.00 per year, depending on experience, location, and employer.

What is the difference between Software Account Manager vs Customer Success Manager?

AspectSoftware Account ManagerCustomer Success Manager
Primary FocusManaging client accounts, upselling, renewalsEnsuring customer satisfaction, onboarding, retention
Required SkillsSales, product knowledge, relationship managementCommunication, problem-solving, customer support
Work EnvironmentSales teams, client meetings, account reviewsCustomer support teams, onboarding sessions
CertificationsSales certifications, CRM proficiencyCustomer service certifications, SaaS knowledge

While both roles focus on client relationships in the software industry, Software Account Managers primarily handle sales, renewals, and account growth, whereas Customer Success Managers focus on onboarding, satisfaction, and retention. Understanding these differences helps companies assign the right responsibilities and professionals to each role.

What is a software account manager?

A Software Account Manager is a professional responsible for managing and nurturing relationships with clients who use a company's software products or services. Their primary duties include understanding client needs, ensuring customer satisfaction, facilitating product adoption, and identifying opportunities for upselling or renewing contracts. They act as a liaison between the client and internal teams, such as sales, support, and development, to address issues and deliver solutions. Strong communication and problem-solving skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a software account manager, and why are they important?

To thrive as a Software Account Manager, you need a strong background in sales, customer relationship management, and a good understanding of software solutions, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, sales analytics tools, and software licensing systems is typically required. Exceptional communication, negotiation, and problem-solving skills help you build trust and resolve client challenges effectively. These abilities are crucial for driving revenue growth, ensuring client satisfaction, and maintaining long-term business partnerships.

How does a software account manager typically collaborate with technical teams to meet client needs?

As a Software Account Manager, you will frequently act as the bridge between clients and internal technical teams, such as product development and support. This involves gathering client requirements, translating business needs into technical language, and ensuring deliverables align with customer expectations. Regular communication, joint meetings, and project updates are standard practices to keep everyone aligned. Effective collaboration not only ensures client satisfaction but also helps identify upsell or cross-sell opportunities by understanding both client pain points and product capabilities.

What are the most commonly searched types of Software Account jobs in Ohio?

The most popular types of Software Account jobs in Ohio are:

What cities in Ohio are hiring for Software Account Manager jobs?

Cities in Ohio with the most Software Account Manager job openings:

Software Account Manager jobs near you
Infographic showing various Software Account Manager job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 10% Part Time, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $62,571 per year, or $30.1 per hour.

Account Manager

Launch 513

Colerain, OH • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

We are looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.


Your responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports. You will also answer client queries and identify new business opportunities among existing customers. In this role, you will liaise with cross-functional internal teams (including Customer Service and Product Development departments) to improve the entire customer experience. This position may require occasional travel.


If you are familiar with account management software, have a flair for client communication and understand consumer behaviour, we’d like to meet you. Ideally, candidates for this role will know how to meet ambitious individual and team-wide sales quotas.


You will collaborate with our sales team to achieve quotas while keeping our clients satisfied and engaged with our products and services in the long-run.


Responsibilities


  • Serve as the lead point of contact for all customer account management matters
  • Build and maintain strong, long-lasting client relationships
  • Negotiate contracts and close agreements to maximize profits
  • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Clearly, communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
  • Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
  • Prepare reports on account status
  • Collaborate with sales team to identify and grow opportunities within territory
  • Assist with challenging client requests or issue escalations as needed


Requirements


  • Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
  • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
  • Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
  • Experience delivering client-focused solutions to customer needs
  • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
  • Excellent listening, negotiation and presentation abilities
  • Strong verbal and written communication skills
  • BA/BS degree in Business Administration, Sales or relevant field