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Softlines Assistant Store Manager Jobs in Ohio (NOW HIRING)

Wild Bill's Tobacco

Assistant Store Manager

Newark, OH · On-site

The Assistant Store Manager is responsible for supporting the Store Manager in all aspects of store operations, including managing employees, ensuring excellent customer service, and maximizing sales.

Wild Bill's Tobacco

Assistant Store Manager

Eaton, OH · On-site

The Assistant Store Manager is responsible for supporting the Store Manager in all aspects of store operations, including managing employees, ensuring excellent customer service, and maximizing sales.

Aéropostale

Assistant Store Manager

Beavercreek, OH · On-site

Assistant Store Manager Overview As an Assistant Store Manager, you will support the Store Manager to build a team that delivers results through providing an amazing customer experience. You also ...

Aéropostale

Assistant Store Manager

Columbus, OH · On-site

Assistant Store Manager Overview As an Assistant Store Manager, you will support the Store Manager to build a team that delivers results through providing an amazing customer experience. You also ...

Big Lots

Assistant Store Manager

Columbus, OH · On-site

Summary As a Big Lots Assistant Manager/Key Carrier you will be responsible for providing excellent customer service to our customers and supporting the Store Manager with the overall operation of ...

Big Lots

Assistant Store Manager

Tiffin, OH · On-site

Summary As a Big Lots Assistant Manager/Key Carrier you will be responsible for providing excellent customer service to our customers and supporting the Store Manager with the overall operation of ...

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Softlines Assistant Store Manager information

What skills and qualifications are needed to thrive as a softlines assistant store manager?

To thrive as a Softlines Assistant Store Manager, you need experience in retail management, merchandising, and customer service, often supported by a high school diploma or equivalent and supervisory experience. Familiarity with point-of-sale (POS) systems, inventory management software, and scheduling tools is typically required. Strong leadership, communication, and problem-solving skills help you effectively manage staff and resolve customer issues. These skills are vital for driving sales, maintaining efficient store operations, and ensuring a positive shopping experience.

What is the difference between Softlines Assistant Store Manager vs Softlines Department Supervisor?

AspectSoftlines Assistant Store ManagerSoftlines Department Supervisor
ResponsibilitiesOversees store operations, manages staff, and supports sales goalsManages specific department, assists with sales and stock management
CredentialsHigh school diploma or equivalent; experience in retailHigh school diploma or equivalent; retail experience preferred
Work EnvironmentFull store environment, leadership roleDepartment-specific, team-focused
UsageCommonly used in retail chains for managerial rolesUsed for supervisory roles within departments

The Softlines Assistant Store Manager has broader responsibilities, overseeing the entire store and supporting overall operations. In contrast, the Softlines Department Supervisor focuses on managing a specific department, such as clothing or accessories. Both roles require retail experience and similar credentials, but the Assistant Store Manager holds a more comprehensive leadership position within the store.

What are common challenges faced by a softlines assistant store manager, and how can they address them?

One common challenge for a Softlines Assistant Store Manager is balancing sales goals with ensuring excellent customer service, especially during peak shopping periods. Additionally, managing inventory levels and visual merchandising in a fast-paced environment requires strong organizational skills and attention to detail. To effectively address these challenges, successful managers prioritize clear communication with their team, regularly review sales and inventory reports, and stay adaptable to changing customer needs. Collaborating closely with department associates and other store leaders is also key to driving results and maintaining a positive work atmosphere.

What is the average salary for a softlines assistant store manager?

The average salary for a softlines assistant store manager typically ranges from $30,000 to $50,000 annually, depending on location, experience, and the retailer. This role often involves supervising sales associates, managing inventory, and ensuring customer satisfaction in a retail environment.

What is a softlines assistant store manager?

Softlines Assistant Store Managers are retail professionals responsible for overseeing the softlines department, which typically includes clothing, footwear, accessories, and other non-durable goods. They assist in managing daily operations, supervising staff, ensuring excellent customer service, and maintaining inventory levels within the softlines area of the store. These managers also help implement merchandising strategies and support the Store Manager in meeting sales goals. Their role is essential for creating a positive shopping experience and driving department performance.

Is it hard to be a softlines assistant store manager?

Being a softlines assistant store manager involves overseeing daily store operations, managing staff, and ensuring sales goals are met, which can be demanding but manageable with good organizational and leadership skills. The role often requires multitasking, problem-solving, and customer service abilities, and may involve working flexible hours including weekends and holidays.
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Softlines Assistant Store Manager jobs near you
Infographic showing various Softlines Assistant Store Manager job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 10% Part Time, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Assistant Store Manager

WILD BILLS TOBACCO STAFFING LLC

Eaton, OH • On-site

Full-time

Medical, Dental, Vision, Life

Re-posted 19 days ago

Job description

Description

The Assistant Store Manager is responsible for supporting the Store Manager in all aspects of store operations, including managing employees, ensuring excellent customer service, and maximizing sales. The Assistant Store Manager will help to develop and implement strategies to improve the store's performance and profitability while maintaining a positive and welcoming environment for customers and employees. This position is a development role that is intended for those who aspire to become a Retail Store Manager.


Responsibilities:

  • Assist in recruiting, interviewing, selecting, and retaining store employees.
  • Assist in managing and developing store employees for optimal performance in sales and store operations. 
  • Assist in developing teams selling skills. 
  • Assist in educating the team about the products sold in store.
  • Ensure that the store operates smoothly and efficiently, including managing inventory, monitoring expenses, executing promotional strategies and scheduling of employees.
  • Provide excellent customer service, including handling customer inquiries and complaints, resolving issues, and ensuring a positive shopping experience for all customers.
  • Obtain product knowledge about all products as well as awareness of current product launches and promotions.
  • Create relationships with customers in order to suggest products.
  • Meet or exceed store sales and operational goals.
  • Collaborate with the Store Manager and other employees to ensure that the store meets or exceeds all operational and financial targets.
  • Maintain a safe, clean, and organized store environment, including implementing and enforcing all company policies and procedures.
  • Provide feedback and recommendations to the Store Manager on employees, operations, and sales issues, including but not limited to recommending process improvements, trainings, marketing strategies, and product offerings.
  • Manage all store operations daily, including but not limited to inventory, cash handling, staffing, customer service, and cleanliness.
  • The majority of business hours are spent standing on the sales floor greeting customers, coaching employees, and running the business where it matters most. 
  • Open and close the store. 
  • Full-time hours and must be able to work evenings, weekends, and holidays.



Requirements

Knowledge and Skills:

  • Written and Communications
  • Customer Service 
  • Microsoft Office 
  • Store Operations
  • Basic math of adding and subtracting

Qualifications:

  • At least 21 years or older
  • Completion of high school degree
  • Flexible to work weekends and holidays
  • Flexible to work 12 hour shifts at times
  • Standing for long periods of time
  • Ability to lift up to 50 pounds

Benefits:

  • Health, dental, vision, life insurance effective after 60 days of employment.
  • Merchandise discounts.
  • Development and growth opportunities
  • Merit increases bi-annually
  • Recognition Program
  • Monthly bonus potential 

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