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What are some common challenges faced by professionals working in a social work program, and how can they be managed?

Professionals in Social Work Programs often encounter challenges such as high caseloads, emotional burnout, and navigating complex client situations. Balancing administrative duties with direct client support can be demanding, and managing boundaries while maintaining empathy is crucial. Supportive supervision, regular training, and self-care strategies are essential for managing these challenges. Many organizations also foster teamwork and offer peer support to help social workers process difficult cases and prevent burnout.

What is a social work program?

Social work programs are educational or community-based initiatives designed to support individuals, families, and communities in overcoming social challenges. These programs can be found in schools, hospitals, government agencies, and nonprofit organizations, and they aim to improve the well-being of people facing issues such as poverty, mental health concerns, or family problems. Social work programs may offer counseling, advocacy, resource coordination, and crisis intervention. They are typically staffed by trained social workers who use a strengths-based approach to empower clients and promote social justice. Participation in these programs can lead to improved access to resources, better coping skills, and enhanced quality of life.

What are the key skills and qualifications needed to thrive in a social work program, and why are they important?

To thrive in a Social Work Program, you need a solid understanding of social work theories, human behavior, and case management, typically supported by a relevant bachelor's or master's degree. Familiarity with client management software, documentation systems, and knowledge of ethical guidelines and licensing requirements is important. Strong interpersonal skills, cultural competence, and emotional resilience help you build trust and effectively support diverse clients. These competencies are crucial for delivering impactful services, maintaining ethical standards, and achieving positive outcomes for individuals and communities.

What else can I do with a social work program degree?

A social work program degree prepares individuals for roles such as clinical social worker, case manager, school social worker, or community outreach coordinator. Graduates can also pursue careers in healthcare, mental health counseling, policy advocacy, or administration, often requiring relevant certifications or licenses. The degree provides skills in communication, assessment, and problem-solving applicable across various social service settings.
What are popular job titles related to Social Work Program jobs in Ohio? For Social Work Program jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Social Work Program jobs in Ohio look for? The top searched job categories for Social Work Program jobs in Ohio are:
Social Work Program jobs near you
Infographic showing various Social Work Program job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

Social Work (SW) Care Manager Plus

Akron Children's Hospital

Akron, OH • On-site

Full-time

Posted 22 days ago

Akron Children's Hospital rating

7.4

Company rating: 7.4 out of 10

Based on 97 frontline employees who took The Breakroom Quiz

344th of 1,055 rated hospitals

Job description

Full-Time: 40 Hours Per Week
1st Shift: 8am - 4:30pm
Monday - Friday w/Occasional Nights/Weekends
Department: Palliative Care - Onsite
Summary:
The Social Work (SW) Care Manager Plus, under the direction of a department Supervisor, applies graduate-level clinical social work skills to provide comprehensive, family-centered care management services to pediatric and young adult patients, included attributed managed care members, with complex medical, behavioral health, and psychosocial needs. This role applies the social work practice process (engagement, assessment, planning, intervention, monitoring, and evaluation) to ensure compliance with NCQA Complex Care Management (CCM) standards, promote interdisciplinary collaboration, improve population health outcomes, and reduce overall cost of care. The SW Care Manager Plus partners with children and young adults, and their caregivers to address social drivers of health, enhance access to services, and support optimal health and well-being.
Responsibilities:
  1. Establish therapeutic, culturally responsive relationships with patients and caregivers to promote engagement, trust, shared decision-making, and active participation in care management services.
  2. Conduct comprehensive biopsychosocial assessments, including medical, behavioral health, developmental, educational, family, environmental, and social drivers of health factors, to identify patient and caregiver needs, risks, strengths, and barriers to care.
  3. Identify high-risk and complex patients using established stratification criteria, referral sources, and population health methodologies to prioritize interventions and resource utilization.
  4. Develop, implement, and maintain individualized, family-centered care plans that integrate medical, behavioral health, educational, psychosocial, and community-based interventions while reflecting patient preferences, cultural considerations, and trauma-informed principles.
  5. Coordinate care across the healthcare continuum, including primary care, specialty care, hospitals, home health, schools, and community agencies to ensure timely access to appropriate, cost-effective, and high-quality services.
  6. Advocate for patients and families by facilitating access to resources, addressing social drivers of health, resolving barriers to care, and supporting achievement of individualized care goals.
  7. Provide supportive counseling, crisis intervention, and care management services to patients and caregivers while participating in interdisciplinary care team meetings, case reviews, and care conferences.
  8. Monitor patient progress, healthcare utilization, treatment adherence, caregiver engagement, and changes in risk status; revise care plans and interventions as needed in collaboration with patients, families, and the interdisciplinary team.
  9. Evaluate the effectiveness of care management interventions and outcomes related to psychosocial well-being, patient experience, quality of care, population health, and achievement of established goals.
  10. Document assessments, interventions, care plans, and outcomes in accordance with organizational policies, professional standards, and regulatory requirements; maintain compliance with applicable accreditation, quality, confidentiality, and ethical practice standards.

Other information:
Technical Expertise
  1. Knowledge of pediatric health conditions, family dynamics, and child development principles applied through family-centered, trauma-informed, and culturally competent methodology.
  2. Strong psychosocial assessment, crisis intervention, critical-thinking, and motivational interviewing skills with ability to manage and prioritize caseload effectively.
  3. Excellent communication and collaboration skills with a commitment to quality improvement and cost-effective care delivery.
  4. Familiarity with healthcare systems, insurance processes, and community resources.
  5. Proficiency in MS Office [Outlook, Excel, Word] or similar software is required. Epic software or similar EMR software is preferred.

Education and Experience
  1. Education: Master's degree in social work from an accredited Social Work academic program is required.
  2. Licensure: Current, unrestricted licensure as a Licensed Social Worker (LSW) in Ohio is required.
  3. Certification: Certification by a nationally recognized care management organization is preferred.
  4. Years of relevant experience: Minimum 2 years of clinical experience in healthcare required. Experience in pediatric, ambulatory, care management and/or managed care is preferred.
  5. Years of supervisory experience: none

Full Time
FTE: 1.000000
Status: Onsite

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About Akron Children's Hospital

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Akron Children's Hospital has been caring for children since 1890, and our pediatric specialties are ranked among the nation's best by U.S. News & World Report. With two hospital campuses, regional health centers and more than 50 primary and specialty care locations throughout Ohio, we're making it easier for today's busy families to find the high-quality care they need. In 2020, our health care system provided more than 1.1 million patient encounters. We also operate neonatal and pediatric units in the hospitals of our regional health care partners. Every year, our Children's Home Care Group nurses provide thousands of in-home visits, and our School Health nurses manage clinic visits for students from preschool through high school. With our Quick Care Online virtual visits and Akron Children's Anywhere app, we're here for families whenever and wherever they need us. Learn more at akronchildrens.org.

Industry

Hospitals

Company size

5,001 - 10,000 Employees

Headquarters location

Akron, OH, US

Year founded

1890

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