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Social Service Intake Worker Jobs (NOW HIRING)

The Salvation Army

Intake Worker

Omaha, NE · On-site

$16.50 - $17/hr

Complete interview for clients requesting services, i.e. food pantry, clothing, disaster assistance. * Determine clients' needs and provide emergency material assistance and/or referral, if ...

Imh

Social Service Worker

Sandy, UT · On-site

$29.43 - $45.39/hr

May provide initial intake, crisis intervention, and adjustment to illness counselingservices as ... Current state licensure as a Social Services Worker. * Computer skills (email, word processing, and ...

UHS

INTAKE WORKER/COORDINATOR - PRN

Tucson, AZ · On-site

$15.50 - $21/hr

T he Intake Worker/Coordinator is accountable for coordinating the assessment and referral ... Social Security Number, credit card or bank information, etc.) from you via email. The recruiters ...

Imh

Social Service Worker

Provo, UT · On-site

$29.43 - $45.39/hr

May provide initial intake, crisis intervention, and adjustment to illness counseling services as ... Current state licensure as a Social Services Worker. * Computer skills (email, word processing, and ...

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How much do social service intake worker jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for social service intake worker in the United States is $22.91, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.92 per hour, depending on experience, location, and employer.

What is a social service intake worker?

Social Service Intake Workers are professionals who serve as the first point of contact for individuals seeking assistance from social service agencies. They assess clients' needs, gather relevant information, and determine eligibility for various programs and services. Intake workers play a crucial role in connecting clients to appropriate resources, ensuring they receive timely support. They often work with vulnerable populations and must maintain confidentiality, empathy, and strong communication skills.

How does a social service intake worker typically collaborate with other professionals to support clients?

Social Service Intake Workers frequently work as part of a multidisciplinary team, collaborating with case managers, counselors, healthcare providers, and community organizations. They gather initial client information and assessments, then communicate findings and recommendations to relevant team members to ensure clients receive appropriate services. Strong communication and organizational skills are essential, as intake workers often coordinate referrals, follow up on client progress, and participate in team meetings to discuss cases and service plans.

What are the key skills and qualifications needed to thrive as a social service intake worker, and why are they important?

To thrive as a Social Service Intake Worker, you need a background in social work or human services, strong interviewing skills, and often a related degree or certification. Familiarity with client management software, case documentation systems, and sometimes knowledge of local regulations is important. Excellent communication, empathy, and cultural sensitivity are crucial soft skills for building trust with clients and assessing their needs. These skills ensure accurate client assessment, effective resource allocation, and compassionate support for individuals seeking assistance.

What is the difference between Social Service Intake Worker vs Case Manager?

AspectSocial Service Intake WorkerCase Manager
CredentialsHigh school diploma or bachelor’s degree in social work or related fieldBachelor’s degree often required; some roles prefer master’s in social work or related field
Work EnvironmentInitial client assessments, intake interviews, and referral servicesOngoing client support, service planning, and resource coordination
Employer & IndustryNonprofits, government agencies, healthcare organizationsSocial service agencies, healthcare providers, community organizations

While both roles involve working with clients in social services, Social Service Intake Workers primarily handle initial assessments and referrals, whereas Case Managers provide ongoing support and coordinate services. The roles often overlap but differ mainly in scope and responsibilities.

What cities are hiring for Social Service Intake Worker jobs?

Cities with the most Social Service Intake Worker job openings:

What states have the most Social Service Intake Worker jobs?

States with the most job openings for Social Service Intake Worker jobs include:

What are popular job titles related to Social Service Intake Worker jobs?

For Social Service Intake Worker jobs, the most frequently searched job titles are:

Infographic showing various Social Service Intake Worker job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $47,660 per year, or $22.9 per hour.

Part-Time Intake Worker

Wausau, WI • On-site

The Salvation Army Central Territory
Non-Profits • 5 - 10K employees
Learn more about The Salvation Army Central Territoryexternal

Part-time

Medical, Dental, Vision, Life, PTO

Re-posted 19 days ago

Salvation Army rating

6.0

Company rating: 6.0 out of 10

Based on 364 frontline employees who took The Breakroom Quiz

Job description

Whether it's overcoming poverty, curing hunger, providing housing, or helping disaster survivors, The Salvation Army of Wausau is there to help! By providing programs that serve the body, mind, and soul, The Salvation Army helps alleviate the symptoms of poverty - and works to address the root issues that cause it. We are here to help make a difference in our community. Every day we help cure hunger by providing nutritious meals to neighbors in need. Apply now to be a part of our team!
The Part-Time Intake Worker will provide support to the Wausau Corp Director by providing supervision and intake of clients, maintaining security, and providing supportive services in a Christian atmosphere.
About the role:
  • Conducts intake interviews of incoming residents into shelter
  • Assigns a proper room and distributes needed bedding and personal items
  • Provides necessary supervision of shelter and residents, assuring that rules and policies are being followed
  • Maintains an awareness of client needs
  • Answers telephone calls, taking messages when appropriate
  • Cleans shelter areas as necessary
  • Prepares snacks for shelter residents
  • Oversees lunch and dinner preparations in dining room
  • Reviews log book and updates entries as needed
  • Performs room inspections
  • Distributes medications as needed
  • Supervises volunteers and community service workers, when assigned.

Education: High school diploma or equivalent
Certifications: N/A
Experience: Experience working with the homeless population desirable
The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.
Who we are:
Our Mission: The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Our message is based on the Bible. Our ministry is motivated by the love of God. Our mission is to preach the gospel of Jesus Christ and to meet human need in His name without discrimination.
Why work for us?
The Salvation Army's brand promises to Do the Most Good® - and it's our employees that help us get there. At every level, you can have a real impact on your community through the work done inside our walls every day.
We are as impassioned about our employees as we are about our mission to help anyone in need without discrimination. Our culture reflects this quality, which makes our offices a seriously great place to work. Just walk inside our doors and you'll quickly see that our employees are proud to support programs that make a difference.
The Salvation Army recognizes that peace of mind is important to employees and their families. Because of this, we offer :
  • Competitive Salary
  • Flexible schedules and a casual dress environment
  • Generous paid time off benefits (vacation, sick time, personal time, and 11 paid holidays)
  • Tuition reimbursement
  • Employee Assistance Program, providing 24/7 support, resources, and referrals to help you in your work and personal life
  • Insurance benefits: excellent health, dental, vision, life, disability
    • Discounts available for pet insurance, auto insurance, and home insurance

Full-time employees scheduled to work 30 or more hours per week will be eligible for full benefits, including health, dental, vision and hearing benefits, basic and voluntary life benefits, holiday pay and paid time off, which is pro-rated based on their regularly scheduled work week.
Non-Exempt Employees: Health, dental, vision, and hearing benefits, as well as basic and voluntary life benefits, will begin on the first day of the month following 90 days of employment. If the completion of a 90-day waiting period occurs on the first day of the calendar month, coverage will begin on that day.

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About Salvation Army

Sourced by ZipRecruiter

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Industry

Non-profits, retail, amusement, gambling, and recreation and religious organizations

Company size

5,001 - 10,000 Employees

Headquarters location

Alexandria, VA, US

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