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Social Service Intake Worker Jobs (NOW HIRING)

HELP USA

Intake Worker

New York, NY · On-site

$20.39/hr

... Do As an Intake Worker, you will be one of the first members of the social services team to ... You will work as an integral member of the social services team. Your responsibilities will include:

City of New York

INTAKE WORKER

Manhattan, NY · On-site

$44K - $51K/yr

... as Intake Worker who will: at The Men's Intake Center within the Shelter Intake Division ... issue social service referrals. - Maintain liaison with various community shelters to convey ...

The Salvation Army

Intake Worker

Madison, WI · On-site

For 130years,The Salvation Army of Dane County has offered spiritual ministry, social services, and ... The Intake Worker for Dane County will provide support to the Social Services Director by providing ...

City of New York

INTAKE WORKER

Manhattan, NY · On-site

$44K - $51K/yr

... Intake Worker who will: - Interact with the various communities DHS serves to keep residents ... issue social service referrals. - Maintain liaison with various community shelters to convey ...

City of New York

INTAKE WORKER

Manhattan, NY · On-site

$44K - $51K/yr

... as Intake Worker who will: at The Men's Intake Center within the Shelter Intake Division ... issue social service referrals. - Maintain liaison with various community shelters to convey ...

City of New York

INTAKE WORKER

Manhattan, NY · On-site

$70K - $80K/yr

... to function as Intake Worker who will: at The Men's Intake Center within the Shelter Intake ... social service referrals. -Maintain liaison with various community shelters to convey shelter ...

City of New York

INTAKE WORKER

Manhattan, NY · On-site

... Intake Worker who will: -Interact with the various communities DHS serves to keep residents ... social service referrals. -Maintain liaison with various community shelters to convey shelter ...

Old Colony Elder Services

HC Intake Worker

Brockton, MA · Hybrid

We are seeking a Home Care Intake Worker who will evaluate the need for home care services by an ... Minimum one year of experience in the social services field preferred * Considerable knowledge of ...

Old Colony Elder Services

HC Intake Worker

Brockton, MA · On-site

$25.41/hr

We are seeking a Home Care Intake Worker who will evaluate the need for home care services by an ... social services field preferredConsiderable knowledge of social work as well as the social ...

City of New York

INTAKE WORKER

Manhattan, NY · On-site

$70K - $80K/yr

... Intake Worker who will: -Interact with the various communities DHS serves to keep residents ... social service referrals. -Maintain liaison with various community shelters to convey shelter ...

City of New York

INTAKE WORKER

Manhattan, NY

... Intake Worker who will: -Interact with the various communities DHS serves to keep residents ... social service referrals. -Maintain liaison with various community shelters to convey shelter ...

City of New York

INTAKE WORKER

Brooklyn, NY · On-site

... Intake Workers who will: - Interact with the various communities DHS serves to keep residents ... issue social service referrals. - Maintain liaison with various community shelters to convey ...

City of New York

INTAKE WORKER

Manhattan, NY · On-site

$50K - $60K/yr

... Intake Worker who will: -Interact with the various communities DHS serves to keep residents ... social service referrals. -Maintain liaison with various community shelters to convey shelter ...

City of New York

INTAKE WORKER

Brooklyn, NY · On-site

$50K - $60K/yr

... Intake Worker who will: -Interact with the various communities DHS serves to keep residents ... social service referrals. -Maintain liaison with various community shelters to convey shelter ...

Old Colony Elder Services

HC Intake Worker

Brockton, MA · On-site

$25.41/hr

We are seeking a Home Care Intake Worker who will evaluate the need for home care services by an ... Minimum one year of experience in the social services field preferred * Considerable knowledge of ...

City of New York

INTAKE WORKER

Brooklyn, NY

... Intake Worker who will: - Interact with the various communities DHS serves to keep residents ... issue social service referrals. - Maintain liaison with various community shelters to convey ...

City of New York

INTAKE WORKER

Manhattan, NY · On-site

$44K - $51K/yr

... Intake Worker who will: - Interact with the various communities DHS serves to keep residents ... issue social service referrals. - Maintain liaison with various community shelters to convey ...

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Social Service Intake Worker information

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How much do social service intake worker jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for social service intake worker in the United States is $22.91, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.92 per hour, depending on experience, location, and employer.

What is a social service intake worker?

Social Service Intake Workers are professionals who serve as the first point of contact for individuals seeking assistance from social service agencies. They assess clients' needs, gather relevant information, and determine eligibility for various programs and services. Intake workers play a crucial role in connecting clients to appropriate resources, ensuring they receive timely support. They often work with vulnerable populations and must maintain confidentiality, empathy, and strong communication skills.

How does a social service intake worker typically collaborate with other professionals to support clients?

Social Service Intake Workers frequently work as part of a multidisciplinary team, collaborating with case managers, counselors, healthcare providers, and community organizations. They gather initial client information and assessments, then communicate findings and recommendations to relevant team members to ensure clients receive appropriate services. Strong communication and organizational skills are essential, as intake workers often coordinate referrals, follow up on client progress, and participate in team meetings to discuss cases and service plans.

What are the key skills and qualifications needed to thrive as a social service intake worker, and why are they important?

To thrive as a Social Service Intake Worker, you need a background in social work or human services, strong interviewing skills, and often a related degree or certification. Familiarity with client management software, case documentation systems, and sometimes knowledge of local regulations is important. Excellent communication, empathy, and cultural sensitivity are crucial soft skills for building trust with clients and assessing their needs. These skills ensure accurate client assessment, effective resource allocation, and compassionate support for individuals seeking assistance.

What is the difference between Social Service Intake Worker vs Case Manager?

AspectSocial Service Intake WorkerCase Manager
CredentialsHigh school diploma or bachelor’s degree in social work or related fieldBachelor’s degree often required; some roles prefer master’s in social work or related field
Work EnvironmentInitial client assessments, intake interviews, and referral servicesOngoing client support, service planning, and resource coordination
Employer & IndustryNonprofits, government agencies, healthcare organizationsSocial service agencies, healthcare providers, community organizations

While both roles involve working with clients in social services, Social Service Intake Workers primarily handle initial assessments and referrals, whereas Case Managers provide ongoing support and coordinate services. The roles often overlap but differ mainly in scope and responsibilities.

What cities are hiring for Social Service Intake Worker jobs?

Cities with the most Social Service Intake Worker job openings:

What states have the most Social Service Intake Worker jobs?

States with the most job openings for Social Service Intake Worker jobs include:

What are popular job titles related to Social Service Intake Worker jobs?

For Social Service Intake Worker jobs, the most frequently searched job titles are:

Infographic showing various Social Service Intake Worker job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $47,660 per year, or $22.9 per hour.

Intake Worker

Madison, WI • On-site

The Salvation Army USA Central Territory
Non-Profits • 5 - 10K employees
Learn more about The Salvation Army USA Central Territoryexternal

Full-time

Re-posted 20 days ago

Salvation Army rating

6.0

Company rating: 6.0 out of 10

Based on 364 frontline employees who took The Breakroom Quiz

Job description

For 130 years, The Salvation Army of Dane County has offered spiritual ministry, social services, and youth programs to thousands of Dane County residents, without discrimination. We currently serve the most vulnerable members of our community through a wide range of programs, as well as extensive case management services. While we strive to provide compassionate care and a primary goal of all of our programs and services is to improve the life skills and circumstances of those we serve. If you want to help make a difference by serving your community and helping those in need, apply now!

The Intake Worker for Dane County will provide support to the Social Services Director by providing supervision and intake of clients, maintaining security, and providing supportive services in a Christian atmosphere.

About the role:

  • Conducts intake interviews of incoming residents into shelter
  • Assigns a proper room and distributes needed bedding and personal items
  • Provides necessary supervision of shelter and residents, assuring that rules and policies are being followed
  • Maintains an awareness of client needs
  • Answers telephone calls, taking messages when appropriate
  • Cleans shelter areas as necessary
  • Prepares snacks for shelter residents
  • Oversees lunch and dinner preparations in dining room
  • Reviews log book and updates entries as needed
  • Performs room inspections
  • Distributes medications as needed
  • Supervises volunteers and community service workers, when assigned.

Education: High school diploma or equivalent

Certifications: N/A

Experience: Experience working with the homeless population desirable

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

What Salvation Army employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Salvation Army

Sourced by ZipRecruiter

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Industry

Non-profits, retail, amusement, gambling, and recreation and religious organizations

Company size

5,001 - 10,000 Employees

Headquarters location

Alexandria, VA, US

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