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$29.5K

$51K

$81.5K

How much do social representative jobs pay per year?

As of Sep 9, 2026, the average yearly pay for social representative in the United States is $51,005.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $57,000.00 per year, depending on experience, location, and employer.

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Social Representative jobs near you

Call Center Representative - DHA

Los Angeles, CA • On-site

Social Security Administration
Public Administration • 10K+ employees
Learn more about Social Security Administrationexternal

$16.75 - $21.50/hr

Other

Re-posted 6 days ago

Social Security Administration rating

7.8

Company rating: 7.8 out of 10

Based on 155 frontline employees who took The Breakroom Quiz

99th of 300 rated public sector bodies

Job description

Customer Service Representative

Customer Service Representatives work in a call center environment to provide a high level of quality service to our customers on SSA's National 800 number. Once selected for the Customer Service Representative position in SSA, you will contribute to the Agency's mission through direct service to the public. This involves receiving incoming calls through SSA's National 800 number and conducting interviews to determine the nature of the call or provide information on SSA laws, rules and regulations and Medicare Insurance Programs; obtaining information in order to determine eligibility for programs administered by SSA; and using automation tools to access and update information about claims or potential eligibility. As a Customer Service Representative, you must be knowledgeable about Social Security programs and be able to explain complex concepts to members of the public who contact the agency. If selected, you will be given extensive training to prepare you to perform the position. Customer Service Representatives provide assistance to beneficiaries and the general public in person, by telephone, or in writing; conduct interviews to determine the nature of the caller's question or issue; explain technical information, gather facts, evaluate evidence, and take action to resolve problems relating to all Social Security programs.

Cut-Off Dates to receive applications will be used for this announcement. First Cut-Off Date: June 8, 2026 Second Cut-Off Date: June 14, 2026 Third Cut-Off Date: July 5, 2026 Fourth Cut-Off Date: August 2, 2026 Fifth Cut-Off Date: August 30, 2026 Closing Date: September 30, 2026.

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