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Social Media Jobs in Appleton, WI (NOW HIRING)

Summary The Social Media Specialist position provides professional, quality, and "best in class" service for existing or prospective customers by using a consultative approach that reflects the ...

Summary The Social Media Specialist position provides professional, quality, and "best in class" service for existing or prospective customers by using a consultative approach that reflects the ...

Summary The Social Media Specialist position provides professional, quality, and "best in class" service (and sales support) for existing or prospective customers by using a consultative approach ...

Summary The Social Media Specialist position provides professional, quality, and "best in class" service for existing or prospective customers by using a consultative approach that reflects the ...

Summary The Social Media Specialist position provides professional, quality, and "best in class" service for existing or prospective customers by using a consultative approach that reflects the ...

Summary The Social Media Specialist position provides professional, quality, and "best in class" service (and sales support) for existing or prospective customers by using a consultative approach ...

Media Sales Representative

Green Bay, WI · On-site

$73K - $89K/yr

Build powerful, multi-channel branding programs using our media suite, print, digital, social, websites, and reputation management. * Scale: Leverage our proven training and time-tested sales system ...

Media Sales Representative

Green Bay, WI

$73K - $89K/yr

Build powerful, multi-channel branding programs using our media suite, print, digital, social, websites, and reputation management. * Scale: Leverage our proven training and time-tested sales system ...

Media Sales Representative

Green Bay, WI · On-site

$73K - $89K/yr

Build powerful, multi-channel branding programs using our media suite, print, digital, social, websites, and reputation management. * Scale: Leverage our proven training and time-tested sales system ...

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Social Media information

See Appleton, WI salary details

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$23

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How much do social media jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for social media in Appleton, WI is $23.06, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $27.93 per hour, depending on experience, location, and employer.

What is a social media job?

Social media jobs involve managing and creating content for social media platforms like Facebook, Instagram, Twitter, LinkedIn, and TikTok to promote a brand, engage with audiences, and build an online presence. Roles may include Social Media Manager, Content Creator, Community Manager, or Social Media Strategist. These professionals develop strategies, analyze performance metrics, and interact with followers to grow and maintain a positive brand image. Social media jobs can be found in a variety of industries, including marketing, public relations, and customer service.

What are the qualifications to get a job in social media?

Social media jobs focus on using online platforms for marketing, data acquisition, or communication with a target audience. The qualifications that you need to start a career in this field include an understanding of marketing as well as experience and skills using online platforms. Influencers only need a large social media following and content production skills, while a manager may be expected to have a postsecondary degree in marketing, public relations, or advertising. Some community colleges offer a certificate in social media marketing. Most employers expect applicants to be active on social media and have a portfolio of past work.

What are the key skills and qualifications needed to thrive as a social media manager, and why are they important?

To thrive as a Social Media Manager, you need a strong grasp of digital marketing strategies, content creation, analytics, and typically a degree in marketing, communications, or a related field. Familiarity with platforms like Hootsuite, Sprout Social, and analytics tools such as Google Analytics or Facebook Insights is essential. Creativity, adaptability, and strong communication skills set top performers apart in engaging diverse audiences and handling real-time feedback. These skills are crucial for building brand presence, fostering community engagement, and driving measurable business results in a rapidly evolving digital landscape.

What are some common challenges faced by social media professionals, and how can they be overcome?

Social media professionals often face challenges such as keeping up with rapidly changing platform algorithms, managing the expectations of multiple stakeholders, and handling negative or sensitive comments publicly. Staying updated through industry blogs and official platform resources helps address algorithm changes, while clear communication and regular reporting can manage stakeholder expectations. For community management, having a clear escalation protocol and tone guidelines ensures that responses remain professional and aligned with brand values.

How do I start a career in social media?

To start a career in social media, develop skills in content creation, community management, and analytics, and gain experience through internships or managing personal or small business accounts. Familiarity with social media platforms, tools like Hootsuite or Buffer, and understanding audience engagement are essential. Building a portfolio and obtaining relevant certifications can also improve job prospects.

What skills are needed for social media jobs?

Social media jobs require strong communication skills, creativity, and proficiency with social media platforms and analytics tools. Knowledge of content creation, branding, and basic graphic design or video editing can also be beneficial. Additionally, time management and the ability to analyze engagement metrics are important for success in this field.

What are the most commonly searched types of Social Media jobs in Appleton, WI?

The most popular types of Social Media jobs in Appleton, WI are:

What cities near Appleton, WI are hiring for Social Media jobs?

Cities near Appleton, WI with the most Social Media job openings:

Infographic showing various Social Media job openings in Appleton, WI as of August 2026, with employment types broken down into 81% Full Time, 14% Part Time, and 5% Contract. Highlights an 95% In-person, and 5% Hybrid job distribution, with an average salary of $47,963 per year, or $23.1 per hour.

Social Media Specialist

Alta Resources

Neenah, WI • On-site

Full-time

Re-posted 13 days ago


Alta Resources rating

7.1

Company rating: 7.1 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

18th of 72 rated call and contact centers


Job description

Summary
The Social Media Specialist position provides professional, quality, and "best in class" service for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will be responsible for ensuring overall company compliance is met for all social media activities across all programs. This includes monitoring social media activities for appropriateness, as well as potential adverse events and product quality complaints.
This position is also responsible for engaging with consumers on social media; responding to inquiries and addressing any questions received. This position requires a critical thinker who can multi-task through multiple applications while following brand strategies and helping the team to achieve brand objectives. It requires individuals to have a creative side as well as confidence in writing in an open consumer forum. This may include, but is not limited to, monitoring and moderation of Instagram, Facebook, Twitter, and TikTok content.
Essential Duties & Responsibility
  • Monitor social media activities and have the ability to identify adverse events, product quality complaints, and inappropriate content per defined procedures and guidelines
  • Fuel discussions around product-related news, tips, and insights as well as provide client with consumer insights that could assist in innovation, improvement, or product development
  • Multi-task in various websites and software platforms, each with its own objective
  • Follows all applicable Standard Operating Procedures (SOP) and Work Instructions (WI).
  • Use guidelines established by the client to moderate and reply to consumer comments
  • Escalates any applicable contacts (as defined in SOPs) to management as appropriate.
  • Handles sensitive and private information in accordance with SOPs and regulatory requirements.
  • Completes daily tasks within pre-established timelines by appropriately prioritizing multiple tasks within or across projects or cross functional teams with minimal direction from management.
  • Meets all identified team and client performance metrics, goals and deadlines in a fast paced, ever changing, high performing team based environment. Provides back up support to other teams as needed.
  • Takes the initiative to obtain and consistently upgrade product knowledge.
  • Builds relationships and works closely with Alta co-workers and all levels of the organization in a positive manner to supply necessary updates and reporting as needed.
  • Recommends improvements to management in service, product, procedures, and/or packaging to support operational excellence or to prevent future issues of a similar nature.
  • Report any training needs or system error/discrepancies to the supervisor.
  • Complete other tasks as deemed appropriate by supervisor.
  • Regular attendance, punctuality and adherence to agreed-upon schedule of availability are conditions of employment and essential function of this position.
  • Other duties may be assigned.

Qualifications
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Displays a high level of confidence, enthusiasm and a positive attitude with the desire to succeed and exceed customer expectations. Has a passion to serve others.
  • Demonstrates written communicator skills, i.e. excellent interpersonal, verbal and written communication skills. Ability to establish rapport, builds relationships and loyalty with external and internal customers and coworkers, and remains tactful when communicating negative information.
  • Demonstrates knowledge of engagement on one or more of the following platforms: Instagram, Facebook, Twitter, TikTok, Snapchat, YouTube, and Pinterest.
  • Demonstrate an ability to display patience, empathy, and strong listening skills while ensuring customer needs are fulfilled in a timely and satisfactory fashion.
  • Demonstrate an ability to maintain composure while diffusing and professionally negotiating a high-tension situation on a routine basis. Strong retention skills with the ability to follow a process flow and/or script as needed.
  • Highly self-motivated with the ability to prioritize complex, diversified responsibilities, multi task effectively and execute tasks with minimum supervision. Strong organization and time management skills.
  • Ability to remain focused and productive with tasks that may be repetitive. Strong attention to detail and accuracy.
  • Solid logical decision making and troubleshooting skills with the ability to problem solve in a timely and effective manner. Exercises good judgment. Takes ownership of issues or questions and will escalate problems to the appropriate person and follow up accordingly to the customer. Knows when to involve supervisors.
  • Ability to maintain a high level of confidentiality by handling sensitive and private client and customer information in accordance to Alta Resources and Client's policies and regulatory requirements. Understands and appreciates the risks and consequences of inappropriate communication in a virtual environment.
  • Embraces change and is flexible to the needs of the business and team.
  • Proven ability to meet deadlines and key metrics, work independently, as a team player, and drive results in a fast paced, team based environment. Must be willing to assist teammates and build strong relationships to achieve company and department goals.
  • Ability to accept and apply coaching and feedback from leadership.
  • Proven track record of reliability and a strong work ethic is a must.

EDUCATION and/or EXPERIENCE
  • High school diploma or equivalent (GED, HSED) is required; Bachelor's degree from four-year college or university preferred.
  • Two years of customer service, public relations, or professional writing experience required. Industry experience or other service related industry within a corporate environment is desired.
  • Working knowledge of computer technology that includes: Social Media platforms is required.

TECHNOLOGY SKILL BASE
This position requires a working knowledge of computer technology that includes:
Intermediate MS Word, Social Media software and sites. Ability to quickly learn complex program and product knowledge, work on a PC, accessing and navigating multiple software applications in a Windows environment. Intermediate to Advanced knowledge and use of Microsoft Suite, primarily in Word, Excel, PowerPoint, and Outlook is desired.
Keying data entry efficiently and accurately with proficiency in typing/keyboard is required. Individuals must possess the ability to learn and understand new software and other technology applications as introduced by the Client and Alta
LANGUAGE SKILLS
Ability to read and comprehend simple instructions, short correspondence, and memos in English. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
MATHEMATICAL SKILLS
Basic addition, subtraction, multiplication, and division skills.
Work Environment
Alta Resources is an equal employment opportunity employer.
Depending on role and business needs, employees will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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