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Social Media Agent Jobs (NOW HIRING)

Asana

Social Media Lead Chicago

Chicago, IL · On-site

$150 - $200/hr

We're looking for a Social Media Lead to own Asana's voice across every channel our audience shows ... agent teams into content real people want to engage with * Data literacy -- comfortable in a ...

New

Asana

$150 - $200/hr

We're looking for a Social Media Lead to own Asana's voice across every channel our audience shows ... agent teams into content real people want to engage with * Data literacy -- comfortable in a ...

New

Neura Market

$100 - $125/hr

The Executive Social Media Specialist will build an intentional, premium, long-term strategy across ... Meet the Replit Agent * Replit: Make an app for that * Replit Blog * Amjad TED Talk Interviewing ...

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Social Media Agent information

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How much do social media agent jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for social media agent in the United States is $22.94, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $24.04 per hour, depending on experience, location, and employer.

What does a social media agent do?

A Social Media Agent is responsible for managing and monitoring a company's or individual's presence on various social media platforms. Their tasks often include creating and scheduling posts, responding to comments and messages, engaging with followers, and monitoring social media trends. They may also analyze performance metrics to improve engagement and reach. Social Media Agents help build brand awareness, foster community, and ensure positive online interactions. Their role is essential for maintaining a strong and effective digital presence.

What are the key skills and qualifications needed to thrive as a social media agent, and why are they important?

To thrive as a Social Media Agent, you need strong communication skills, creativity, and a solid understanding of digital marketing principles, often supported by a degree in marketing, communications, or a related field. Familiarity with social media management platforms (such as Hootsuite or Sprout Social), analytics tools, and content creation software is typically required. Adaptability, problem-solving, and customer service orientation are standout soft skills for engaging audiences and managing online reputation. These skills are crucial for building brand presence, fostering positive customer relationships, and driving successful online campaigns.

What are some common challenges faced by social media agents, and how can they be managed?

Social Media Agents often encounter challenges such as managing high volumes of customer inquiries, responding promptly to negative feedback, and keeping up with rapidly changing social media trends. Successful agents develop strong organizational skills to prioritize messages and utilize scheduling or monitoring tools to streamline their workflow. Proactive communication with team members and staying updated on best practices also help maintain a positive brand presence and ensure efficient resolution of issues.

What is the difference between Social Media Agent vs Social Media Coordinator?

AspectSocial Media AgentSocial Media Coordinator
CredentialsRelevant certifications, social media trainingSimilar certifications, marketing background
Work EnvironmentCustomer engagement, content moderationContent planning, campaign management
Employer & IndustryMarketing agencies, brands, customer serviceMarketing teams, corporate communications
Search & ComparisonOften compared for entry-level social media rolesMore strategic, but related

While both roles involve managing social media platforms, a Social Media Agent primarily focuses on customer interaction, content moderation, and real-time engagement. In contrast, a Social Media Coordinator handles content planning, campaign execution, and strategy development. The roles often overlap, but the Agent is more customer-service oriented, whereas the Coordinator is more strategic and planning-focused.

Are paid social media agent jobs legit?

Paid social media agent jobs are legitimate opportunities that involve managing and creating content for social media platforms. However, job seekers should verify the employer's credibility and be cautious of scams that request upfront payments or personal information. Reputable roles typically offer clear job descriptions, reasonable pay, and legitimate communication channels.

How do I get into a social media agent?

To become a social media agent, candidates typically need strong communication skills, familiarity with social media platforms, and experience in content creation or digital marketing. Relevant skills include understanding analytics tools and staying updated on social media trends, often supported by certifications or training in marketing or communications. Entry requirements vary but often include a high school diploma or higher education in a related field.
More about Social Media Agent jobs

What states have the most Social Media Agent jobs?

States with the most job openings for Social Media Agent jobs include:

What are popular job titles related to Social Media Agent jobs?

For Social Media Agent jobs, the most frequently searched job titles are:

Social Media Agent jobs near you
Infographic showing various Social Media Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $47,714 per year, or $22.9 per hour.

Social Media Customer Care Agent, Remote, Buffalo Region

Buffalo, NY • On-site, Remote

Delaware North
Hospitality Services • 10K+ employees
Learn more about Delaware Northexternal

$16 - $17/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 hours ago

Delaware North rating

6.1

Company rating: 6.1 out of 10

Delaware North

Based on 160 frontline employees who took The Breakroom Quiz

6.1

Company rating compared to similar companies: 6.1 out of 10

Caterers average

Based on 2,753 frontline employees who took The Breakroom Quiz

The best things about working at Delaware North

  • 77%

    77% say their health insurance is affordable

    say their health insurance is affordable

  • 77%

    77% say they enjoy their job

    say they enjoy their job

  • 74%

    74% say they have respectful managers

    say they have respectful managers

Featured by Delaware North, based on 160 Breakroom Quiz responses from their frontline employees

Job description

The opportunity
Delaware North is hiring a full-time Social Media Customer Care Agent to join our team in Buffalo, New York. As a Customer Care Agent, you will be responsible for communicating with guests via a variety of social media platforms and act as a representative of the company.
This position is remote but will require some in person visits to our corporate office in Buffalo, NY
Pay
$16.00 - $17.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .
What we offer
We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
  • Weekly pay
  • Training and development opportunities
  • Employee discounts
  • Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.
What will you do?
  • Monitor social media channels and respond quickly and professionally to engagements on Facebook, Twitter, and other platforms
  • Act as a brand ambassador and provide consistent service to guests
  • Escalate guest dissatisfaction to the appropriate department
  • Attend and actively participate in department meetings
  • Follow social media protocol and adhere to guidelines

More about you
  • Previous customer service experience, including written forms of customer service
  • Excellent written communication skills including grammar, sentence structure, and spelling
  • Experience using various social media platform
  • Computer literate with strong typing skills and the ability to learn new applications quickly
  • Positive attitude with proven ability to work well in teams

Shift details
Days
Evenings
Holidays
Weekends
Who we are
Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.
Together, we're shaping the future of hospitality - come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

Working at Delaware North

Perks for frontline workers

From Delaware North, via Breakroom

  • Flexible work schedules for all team members

  • Weekly pay for hourly team members

  • Referral bonuses for eligible roles

  • Training and development for all team members

  • Employee assistance program for eligible team members

  • Health, vision and dental insurance for eligible team members

  • 401(k) with up to 4% company match for eligible team members

  • Paid time off and holidays for eligible team members

  • Performance bonuses for eligible team members

  • Paid parental bonding leave for eligible team members

  • Employee discounts (varies by location) for eligible team members

What to expect from working at Delaware North

From Delaware North

About Delaware North, in their own words

From Delaware North

Delaware North is a global leader in the hospitality and entertainment industry. We annually serve more than a half-billion guests across three continents, including at high-profile sports venues, national parks, restaurants, resorts, and casinos. Building on more than a century of partnerships and a commitment to local communities and sustainability, our vision is to delight guests by creating the world’s best experiences today, while reimagining tomorrow.

Delaware North team members are the heart and soul of our business, creating unforgettable guest experiences every day — from the first tee as the official catering partner of the PGA of America Championships and domestic Ryder Cup, to a first-class meal at a dream Disney® location. We proudly offer countless growth and learning opportunities, guided by top-tier hospitality mentors.

Find connection, purpose, and growth at Delaware North.

Company values

From Delaware North

  • Lean Forward: we are innovative creators who continually reimagine what’s next
  • Come Together: we work collaboratively with each other and believe in the power of partnership
  • Stand Up: we lead by example, own our decisions and take initiative
  • Do Right: we value integrity and always do the right thing, especially when no one is looking
  • Think Guest: the guest experience is at the heart of everything we do

What Delaware North employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Delaware North logo

About Delaware North

Sourced by ZipRecruiter

At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Buffalo, NY, US

Social media

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