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Social And Human Services Assistant Jobs (NOW HIRING)

City of Manassas

Human Services Assistant III

Manassas, VA · On-site

$48K - $66K/yr

Human Services Assistant III is distinguished from Human Services Assistant II by serving as a ... Some knowledge of laws, regulations, requirements and policies of Local, State, and Federal social ...

Fairfax County

Human Services Assistant

Fairfax, VA · On-site

$46K - $80K/yr

D issued by state department of education; plus three years of work experience, including two years in some area of human services (related two-year [associate] degree may be substituted for the ...

Bayview Center

Social Services Assistant

Eustis, FL · On-site

$15 - $19/hr

Social Services Assistant We are seeking a compassionate and dedicated Social Services Assistant to ... Bachelor's Degree in Human Services or related field will be considered. * Previous experience in ...

Bayview Center

Social Services Assistant

Eustis, FL · On-site

$15 - $19/hr

) Social Services Assistant We are seeking a compassionate and dedicated Social Services Assistant to ... Bachelor's Degree in Human Services or related field will be considered. * Previous experience in ...

State of Arkansas

SOCIAL SERVICES ASSISTANT

Jasper, AR · On-site

$35K - $52K/yr

The Department of Human Services is a place for people passionate about serving others and changing ... Social Services Assistant Class Code: SSP10P Pay Grade: SGS02 Salary Range: $35,610 - $52,703 Job ...

State of Arkansas

SOCIAL SERVICES ASSISTANT

Little Rock, AR · On-site

$35K - $52K/yr

The Department of Human Services is a place for people passionate about serving others and changing ... Social Services Assistant Class Code: SSP10P Pay Grade: SGS02 Salary Range: $35,610 - $52,703 Job ...

State of Arkansas

SOCIAL SERVICES ASSISTANT

Fort Smith, AR · On-site

$35K - $52K/yr

The Department of Human Services is a place for people passionate about serving others and changing ... Social Services Assistant Class Code: SSP10P Pay Grade: SGS02 Salary Range: $35,610 - $52,703 Job ...

State of Arkansas

SOCIAL SERVICES ASSISTANT

Fort Smith, AR · On-site

$35K - $52K/yr

The Department of Human Services is a place for people passionate about serving others and changing ... Social Services Assistant Class Code: SSP10P Pay Grade: SGS02 Salary Range: $35,610 - $52,703 Job ...

State of Arkansas

SOCIAL SERVICES ASSISTANT

Rison, AR · On-site

$35K - $52K/yr

The Department of Human Services is a place for people passionate about serving others and changing ... Social Services Assistant Class Code: SSP10P Pay Grade: SGS02 Salary Range: $35,610 - $52,703 Job ...

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Social And Human Services Assistant information

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$15

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$33

How much do social and human services assistant jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for social and human services assistant in the United States is $21.04, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $21.39 per hour, depending on experience, location, and employer.

What is a social and human services assistant?

Social and Human Services Assistants are professionals who support social workers, healthcare workers, and other professionals in providing services to clients. They help people access community resources, assist with paperwork, and offer support to individuals facing challenges such as homelessness, disability, or substance abuse. Their work can include coordinating services, monitoring client progress, and providing emotional support. These assistants play a key role in helping individuals improve their quality of life and navigate social service systems.

What does a social and human services assistant do?

The duties of a social and human services assistant are to provide support and information about aid and benefits for clients and members of a community. As an assistant, you perform these functions under the supervision of a lead social worker or other licensed professional. Your responsibilities may include an initial assessment of a client, and providing suggestions about a treatment plan or referral to relevant programs or services. In an assistant position, you may also help clients with paperwork and research public and nonprofit programs to assess your clients’ eligibility for aid.

What are the key skills and qualifications needed to thrive as a social and human services assistant, and why are they important?

To thrive as a Social and Human Services Assistant, you need a foundational understanding of social work practices, human behavior, and typically an associate degree or relevant certification. Familiarity with case management software, client intake systems, and documentation protocols is often required. Strong interpersonal skills, cultural sensitivity, and the ability to handle emotionally charged situations help professionals excel in this role. These competencies ensure effective client support, accurate recordkeeping, and positive outcomes for individuals and communities in need.

What are some common challenges social and human services assistants face when supporting clients, and how can they effectively address them?

Social and Human Services Assistants often encounter challenges such as managing large caseloads, navigating bureaucratic systems, and addressing clients’ diverse needs under time constraints. Effective communication, strong organizational skills, and a compassionate approach are essential to overcoming these obstacles. Team collaboration—working closely with social workers, healthcare professionals, and community organizations—helps ensure clients receive comprehensive support. Regular training and supervision also provide valuable guidance for handling complex or sensitive situations.

What is the difference between Social And Human Services Assistant vs Case Manager?

AspectSocial And Human Services AssistantCase Manager
Required CredentialsHigh school diploma or equivalent; some roles may require an associate's degreeBachelor's degree in social work, psychology, or related field often preferred
Work EnvironmentCommunity agencies, hospitals, schools, government officesHealthcare facilities, social service agencies, community organizations
Employer & Industry UsagePublic and private social service agencies, nonprofitsHealthcare providers, social service organizations, insurance companies
Common Search & Comparison IntentUnderstanding entry-level roles assisting clients with social servicesManaging client cases, coordinating services, and advocating for clients

While both roles support clients' social needs, Social And Human Services Assistants typically provide direct support under supervision, whereas Case Managers take on more responsibility for coordinating and managing individual client cases, often requiring higher education and specialized training.

What are examples of social and human services assistant jobs?

Social and human services assistants work in settings such as social service agencies, healthcare facilities, and community organizations, helping clients access resources, providing counseling support, and assisting with case management. They often collaborate with social workers, healthcare professionals, and other service providers to support individuals and families in need. These roles typically require strong communication skills and may involve data entry or documentation using case management software.
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What states have the most Social And Human Services Assistant jobs?

States with the most job openings for Social And Human Services Assistant jobs include:

Social And Human Services Assistant jobs near you
Infographic showing various Social And Human Services Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $43,756 per year, or $21 per hour.

Human Services Assistant III

City of Alexandria

Manassas, VA • On-site

Full-time

Posted 19 days ago

City Of Alexandria (Louisiana) rating

7.8

Company rating: 7.8 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

454th of 854 rated public administrative organizations

Job description

Title Description- Human Services Assistant III represents the specialist level in the occupational group for Human Services Assistants. Employees serve as the initial point of contact for clients seeking benefits and/ or services and screens clients for benefits and services. Human Services Assistant III is distinguished from Human Services Assistant II by serving as a screener and the initial point of contact for the clients seeking benefits and/or services. 
 
General Work Tasks (Illustrative Only) - 
  • Screens clients for benefits and services;
  • Interviews clients and explains programs, services, policies and procedures;
  • Assists clients with applications;
  • Evaluates and approves agency providers;
  • Researches information;
  • Serves as initial point of contact for applicants;
  • Interviews applicants for benefits and/or service programs;
  • Provides information regarding various programs and benefits, general eligibility requirements, policies and procedures;
  • Assists clients with completing applications and performs initial screening of applications;
  • Provides information to clients seeking services and directly makes referrals for services;
  • Researches a variety of databases to obtain and/or verify information needed to process applications;
  • Maintains logs of client documentation received;
  • Schedules and coordinates appointments for clients to meet with benefit, employment or services staff;
  • Contacts clients for requested/needed information and responds to routine questions in person, e-mail or by telephone; and
  • Analyzes needs and coordinates resources that will support families/clients and generates payment for services when appropriate.

In addition to the above other illustrative program area assignment/tasks follow:

  • Adult Services/Adult Protective Services:
  • Independently manages the Provider program requirements;
  • Interviews clients and conducts assessment for emergency needs;
  • Manages voucher system and prepares vouchers for ongoing expenditures;
  • Facilitates placement of adults in Adult Living Facilities;
  • Creates and prepares complex statistical reports;
  • Verifies hours and accuracy of time sheets for In-Home Providers;
  • Reviews expenditures and researches operational cost effectiveness; and
  • Prepares, processes, and reconciles budget for various adult programs.
 
General Work Tasks (continued) - 
  • Benefit Programs:
  • Attends and testifies at administrative hearings;
  • Prepares periodic, special and other reports for statistics; and
  • Provides assistance in the orientation/training of new staff.
  • Foster Care:
  • Conducts adoption searches via court records, library, agency files, Internet, City directory, and makes initial contact if a match is found;
  • Assists with subsidy billings and payments;
  • Prepares a variety of financial, statistical forms and reports, case documentation and court reports;
  • Assists in conducting supervised visitation; and
  • Coordinates special event programs such as Toys for Tots, Annual Art Sale, Bags & Bears and unit events.
  • Employment Services:
  • Helps participant in writing resumes; follows up on referrals to ancillary agencies, in person and in writing;
  • Debriefs participants when "fired" from Work Net classes;
  • Locates resources for clients needing appropriate interview clothing and helps clients in making appropriate clothing choices; and
  • Takes participants on educational/career exploration field trips.

 
Knowledge, Skills, and Abilities: 

Knowledge- Considerable knowledge of: principles and processes for providing customer and personal services (including customer needs assessment, meeting of quality standards for services, and evaluation of customer satisfaction); structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar; and administrative and clerical procedures and systems such as word processing, spreadsheets, managing files and records, and other office procedures and terminology. Working knowledge of: human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; mathematics and research methods; and eligibility requirements for the programs assigned; and available community resources. Some knowledge of laws, regulations, requirements and policies of Local, State, and Federal social, assistance and housing programs.

Skills- Skill in: operating a variety of automated office equipment to include calculator, fax/copier; and the use of computer-driven word processing, spreadsheet, graphics and file maintenance programs.
 
Abilities- Demonstrated ability to: communicate effectively with program participants; plan, organize, and prioritize own work schedule; establish and maintain working relationships with clients, professionals, co-workers, and the public sufficient to exchange ideas and coordinate activities; accept direction and follow established procedures; counsel others; organize, and post date, from records, reports and other sources using the appropriate format; exhibit solid interpersonal skills, including conflict resolution in working with clients, professionals and employees; create forms, charts, and graphs; add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; compute rate, ratio, and percent and to draw and interpret bar graphs; make screening decisions based upon specific criteria's; read and interpret documents such as safety rules, operating and maintenance instructions, manuals; and conduct effective interviews both face-to-face and by telephone.

Education and Experience- High school diploma supplemented with post-secondary coursework in subjects such as social work, human services, gerontology, or one of the social or behavioral sciences, business or related field, and relevant work experience in public administrative support work OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities.

 

 

 

 



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