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Snap On Jobs in Racine, WI (NOW HIRING)

Customer Service Rep I

Kenosha, WI · On-site

$15.50 - $21/hr

People know Snap-on for the quality of our products, but we know that it is the passion and character of our people that make our company a global leader. With our diverse talents and deep pride in ...

Customer Service Rep I

Kenosha, WI · On-site

$15.50 - $21.25/hr

People know Snap-on for the quality of our products, but we know that it is the passion and character of our people that make our company a global leader. With our diverse talents and deep pride in ...

Customer Service Rep I

Kenosha, WI

$15.50 - $21.25/hr

People know Snap-on for the quality of our products, but we know that it is the passion and character of our people that make our company a global leader. With our diverse talents and deep pride in ...

Customer Service Rep I

Kenosha, WI

$15.50 - $21.25/hr

People know Snap-on for the quality of our products, but we know that it is the passion and character of our people that make our company a global leader. With our diverse talents and deep pride in ...

Responsible for settlements within Snap-on's self-insured retention. Support financial reporting of losses to Snap-on SecureCorp. * Maintain accurate notes on claim history within the claim system.

Responsible for settlements within Snap-on's self-insured retention. Support financial reporting of losses to Snap-on SecureCorp. * Maintain accurate notes on claim history within the claim system.

Responsible for settlements within Snap-on's self-insured retention. Support financial reporting of losses to Snap-on SecureCorp. * Maintain accurate notes on claim history within the claim system.

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Snap On information

See Racine, WI salary details

$82.5K

$177.7K

How much do snap on jobs pay per year?

As of Aug 6, 2026, the average yearly pay for snap on in Racine, WI is $172,847.00, according to ZipRecruiter salary data. Most workers in this role earn between $177,200.00 and $177,200.00 per year, depending on experience, location, and employer.

What is the difference between Snap On vs Automotive Technician?

AspectSnap OnAutomotive Technician
CertificationsProduct knowledge, sales certificationsASE certifications, state licenses
Work EnvironmentTool sales, retail or mobile settingsAuto repair shops, dealerships
Industry UsageManufacturers, sales, and serviceVehicle repair and maintenance

Snap On primarily focuses on selling and servicing automotive tools and equipment, often working in sales or technical support roles. Automotive Technicians use these tools to diagnose and repair vehicles. While Snap On employees may have technical knowledge, Automotive Technicians are directly involved in vehicle repair. Both roles require technical skills, but their work environments and primary functions differ significantly.

What job categories do people searching Snap On jobs in Racine, WI look for? The top searched job categories for Snap On jobs in Racine, WI are:
What cities near Racine, WI are hiring for Snap On jobs? Cities near Racine, WI with the most Snap On job openings:
Infographic showing various Snap On job openings in Racine, WI as of August 2026, with employment types broken down into 80% Full Time, 14% Part Time, 5% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $172,847 per year, or $83.1 per hour.

Customer Service Rep I

Snap-on

Kenosha, WI • On-site

$15.50 - $21/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 8 days ago


Snap-on rating

7.4

Company rating: 7.4 out of 10

Based on 76 frontline employees who took The Breakroom Quiz

287th of 487 rated machine equipment manufacturers


Job description

Overview
This position is an ONSITE position at our Kenosha, WI Headquarters
Who we are:
People know Snap-on for the quality of our products, but we know that it is the passion and character of our people that make our company a global leader. With our diverse talents and deep pride in the Snap-on family of brands, we drive innovation and create value. We work hard together. We grow together. We are one Snap-on team.
Snap-on Industrial is seeking a great candidate to join our team. This position performs a variety of customer service related tasks to support the Industrial sales field and customer base. These requests may be received via phone or email; in addition, customer service maintains a variety of functions to ensure quality and exceptional service. CSR I may have primary responsibility for one or more of these functions and be asked to perform other secondary functions as necessary to meet business needs.
Responsibilities
  • Customer Service functions may include requests for pricing and availability, product information, order entry, contract review, expediting product, status and tracking, and shipping issues
  • Receive and resolve customer/sales field requests via phone and email
  • Run and work a variety of reports related to open orders in an effort to fulfill those orders in a timely fashion
  • Maintain professionalism while communicating and escalating open issues in a timely fashion, keeping all parties informed as necessary on developments
  • Follow all established processes consistently in order to maintain high quality standards of service
  • Review work instructions and work with team leadership to implement necessary updates/changes
  • Maintain clear, concise documentation of all steps taken in multiple systems, ensuring accuracy of data
  • Digitally file all backup in paperless filing system for audit purposes
  • Attend and actively participate in team meetings
  • Perform any other duties as assigned by management
Qualifications
  • High School Diploma or GED
  • Minimum 1 year previous customer service experience
  • Strong ability to learn and adapt to new computer-based systems (i.e. database management and workflow systems, among others)
  • Exceptional listening skills
  • Excellent interpersonal analytical and oral/written communication skills
  • Strong understanding of and willingness to collaborate in a team environment
  • Strong attention to detail and ability to accurately perform a wide range of procedures
  • Creative and able to be flexible in daily activities, change priorities and coordinate multiple tasks in order to meet changing business needs
  • Must be dependable; willing to work overtime and to adjust schedule in order to meet business demands
  • Ability to remain calm under pressure and work in stressful situations in order to promote positive customer relations with both internal and external customers
  • Excellent PC skills, knowledge of Microsoft Office

Snap-on offers a competitive compensation package and a complete benefits package which includes which includes medical, dental, vision, life insurance, an employee assistance program (EAP), a 401k Savings plan, a pension plan, a legal services plan, an employee stock purchase plan, a discount on Snap-on products and more.
Snap-on offers a drug free work environment and welcomes all qualified candidates to apply.
Snap-on is an Equal Opportunity Employer, Minority/Female/Disabled/Veteran.

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