Lincolnshire, IL · On-site
$20 - $25/hr
Overview Provide support to Snap-on Diagnostics Customers and Franchisees via outbound and inbound phone calls, e-mail, and other written correspondence. This support includes, but is not limited to ...
Lincolnshire, IL · On-site
$20 - $25/hr
Overview Provide support to Snap-on Diagnostics Customers and Franchisees via outbound and inbound phone calls, e-mail, and other written correspondence. This support includes, but is not limited to ...
$20 - $25/hr
Overview Provide support to Snap-on Diagnostics Customers and Franchisees via outbound and inbound phone calls, e-mail, and other written correspondence. This support includes, but is not limited to ...
$20 - $25/hr
Overview Provide support to Snap-on Diagnostics Customers and Franchisees via outbound and inbound phone calls, e-mail, and other written correspondence. This support includes, but is not limited to ...
$20 - $25/hr
Overview Provide support to Snap-on Diagnostics Customers and Franchisees via outbound and inbound phone calls, e-mail, and other written correspondence. This support includes, but is not limited to ...
$20 - $25/hr
Overview Provide support to Snap-on Diagnostics Customers and Franchisees via outbound and inbound phone calls, e-mail, and other written correspondence. This support includes, but is not limited to ...
Lincolnshire, IL · On-site
$20 - $25/hr
Provide support to Snap-on Diagnostics Customers and Franchisees via outbound and inbound phone calls, e-mail, and other written correspondence. This support includes, but is not limited to technical ...
Lincolnshire, IL · On-site
$20 - $25/hr
Provide support to Snap-on Diagnostics Customers and Franchisees via outbound and inbound phone calls, e-mail, and other written correspondence. This support includes, but is not limited to technical ...
San Jose, CA · On-site
$20 - $25/hr
Overview Provide support to Snap-on Diagnostics Customers and Franchisees via outbound and inbound phone calls, e-mail, and other written correspondence. This support includes, but is not limited to ...
San Jose, CA · On-site
$20 - $25/hr
Overview Provide support to Snap-on Diagnostics Customers and Franchisees via outbound and inbound phone calls, e-mail, and other written correspondence. This support includes, but is not limited to ...
$165K - $190K/yr
The global leader in automotive diagnostic equipment, Snap-on Diagnostics has an immediate opening for a Product Development Manager. The successful candidate will lead the technical management of ...
$165K - $190K/yr
The global leader in automotive diagnostic equipment, Snap-on Diagnostics has an immediate opening for a Product Development Manager. The successful candidate will lead the technical management of ...
San Jose, CA · On-site
$20 - $25/hr
Provide support to Snap-on Diagnostics Customers and Franchisees via outbound and inbound phone calls, e-mail, and other written correspondence. This support includes, but is not limited to technical ...
San Jose, CA · On-site
$20 - $25/hr
Provide support to Snap-on Diagnostics Customers and Franchisees via outbound and inbound phone calls, e-mail, and other written correspondence. This support includes, but is not limited to technical ...
San Jose, CA · On-site
$165K - $190K/yr
Overview The global leader in automotive diagnostic equipment, Snap-on Diagnostics has an immediate opening for a Product Development Manager. The successful candidate will lead the technical ...
San Jose, CA · On-site
$165K - $190K/yr
Overview The global leader in automotive diagnostic equipment, Snap-on Diagnostics has an immediate opening for a Product Development Manager. The successful candidate will lead the technical ...
San Jose, CA · On-site
$165K - $190K/yr
Overview The global leader in automotive diagnostic equipment, Snap-on Diagnostics has an immediate opening for a Product Development Manager. The successful candidate will lead the technical ...
San Jose, CA · On-site
$165K - $190K/yr
Overview The global leader in automotive diagnostic equipment, Snap-on Diagnostics has an immediate opening for a Product Development Manager. The successful candidate will lead the technical ...
San Jose, CA · On-site
$20 - $25/hr
Job Title Provide support to Snap-on Diagnostics Customers and Franchisees via outbound and inbound phone calls, e-mail, and other written correspondence. This support includes, but is not limited to ...
New
San Jose, CA · On-site
$20 - $25/hr
Job Title Provide support to Snap-on Diagnostics Customers and Franchisees via outbound and inbound phone calls, e-mail, and other written correspondence. This support includes, but is not limited to ...
New
Lincolnshire, IL · On-site
$20 - $25/hr
Job Title Provide support to Snap-on Diagnostics Customers and Franchisees via outbound and inbound phone calls, e-mail, and other written correspondence. This support includes, but is not limited to ...
New
Lincolnshire, IL · On-site
$20 - $25/hr
Job Title Provide support to Snap-on Diagnostics Customers and Franchisees via outbound and inbound phone calls, e-mail, and other written correspondence. This support includes, but is not limited to ...
New
Libertyville, IL · On-site
$44K - $48K/yr
Snap-on Credit LLC is the financial arm of Snap-on Inc., a $4.7 billion, S&P 500 company, and leading global innovator, manufacturer and marketer of tools, equipment, diagnostics, repair information ...
Libertyville, IL · On-site
$44K - $48K/yr
Snap-on Credit LLC is the financial arm of Snap-on Inc., a $4.7 billion, S&P 500 company, and leading global innovator, manufacturer and marketer of tools, equipment, diagnostics, repair information ...
Libertyville, IL · On-site
$45K - $47K/yr
Snap-on Credit LLC is the financial arm of Snap-on Inc., a $4.7 billion, S&P 500 company, and leading global innovator, manufacturer and marketer of tools, equipment, diagnostics, repair information ...
Libertyville, IL · On-site
$45K - $47K/yr
Snap-on Credit LLC is the financial arm of Snap-on Inc., a $4.7 billion, S&P 500 company, and leading global innovator, manufacturer and marketer of tools, equipment, diagnostics, repair information ...
Libertyville, IL · On-site
$44K - $48K/yr
Snap-on Credit LLC is the financial arm of Snap-on Inc., a $4.7 billion, S&P 500 company, and leading global innovator, manufacturer and marketer of tools, equipment, diagnostics, repair information ...
Libertyville, IL · On-site
$44K - $48K/yr
Snap-on Credit LLC is the financial arm of Snap-on Inc., a $4.7 billion, S&P 500 company, and leading global innovator, manufacturer and marketer of tools, equipment, diagnostics, repair information ...
Libertyville, IL · On-site
$44K - $48K/yr
Snap-on Credit LLC is the financial arm of Snap-on Inc., a $4.7 billion, S&P 500 company, and leading global innovator, manufacturer and marketer of tools, equipment, diagnostics, repair information ...
Libertyville, IL · On-site
$44K - $48K/yr
Snap-on Credit LLC is the financial arm of Snap-on Inc., a $4.7 billion, S&P 500 company, and leading global innovator, manufacturer and marketer of tools, equipment, diagnostics, repair information ...
Libertyville, IL · On-site
$44K - $48K/yr
Snap-on Credit LLC is the financial arm of Snap-on Inc., a $4.7 billion, S&P 500 company, and leading global innovator, manufacturer and marketer of tools, equipment, diagnostics, repair information ...
Libertyville, IL · On-site
$44K - $48K/yr
Snap-on Credit LLC is the financial arm of Snap-on Inc., a $4.7 billion, S&P 500 company, and leading global innovator, manufacturer and marketer of tools, equipment, diagnostics, repair information ...
$45K - $47K/yr
Snap-on Credit LLC is the financial arm of Snap-on Inc., a $4.7 billion, S&P 500 company, and leading global innovator, manufacturer and marketer of tools, equipment, diagnostics, repair information ...
$45K - $47K/yr
Snap-on Credit LLC is the financial arm of Snap-on Inc., a $4.7 billion, S&P 500 company, and leading global innovator, manufacturer and marketer of tools, equipment, diagnostics, repair information ...
Libertyville, IL · On-site
$44K - $48K/yr
Snap-on Credit LLC is the financial arm of Snap-on Inc., a $4.7 billion, S&P 500 company, and leading global innovator, manufacturer and marketer of tools, equipment, diagnostics, repair information ...
Libertyville, IL · On-site
$44K - $48K/yr
Snap-on Credit LLC is the financial arm of Snap-on Inc., a $4.7 billion, S&P 500 company, and leading global innovator, manufacturer and marketer of tools, equipment, diagnostics, repair information ...
Libertyville, IL · On-site
$45K - $47K/yr
Snap-on Credit LLC is the financial arm of Snap-on Inc., a $4.7 billion, S&P 500 company, and leading global innovator, manufacturer and marketer of tools, equipment, diagnostics, repair information ...
Libertyville, IL · On-site
$45K - $47K/yr
Snap-on Credit LLC is the financial arm of Snap-on Inc., a $4.7 billion, S&P 500 company, and leading global innovator, manufacturer and marketer of tools, equipment, diagnostics, repair information ...
Libertyville, IL · On-site
$45K - $47K/yr
Snap-on Credit LLC is the financial arm of Snap-on Inc., a $4.7 billion, S&P 500 company, and leading global innovator, manufacturer and marketer of tools, equipment, diagnostics, repair information ...
Libertyville, IL · On-site
$45K - $47K/yr
Snap-on Credit LLC is the financial arm of Snap-on Inc., a $4.7 billion, S&P 500 company, and leading global innovator, manufacturer and marketer of tools, equipment, diagnostics, repair information ...
| Aspect | Snap On Diagnostics | Automotive Technician |
|---|---|---|
| Certifications | Requires diagnostic tool training and certifications | Requires ASE certifications and vehicle repair licenses |
| Work Environment | Primarily in repair shops, dealerships, or mobile service | In repair shops, dealerships, or independent garages |
| Job Focus | Using diagnostic tools to identify vehicle issues | Performing repairs and maintenance on vehicles |
| Industry Usage | Tools and diagnostics are essential for diagnostics | Hands-on vehicle repair and servicing |
While both roles are integral to vehicle maintenance, Snap On Diagnostics specialists focus on using diagnostic tools to identify issues, whereas automotive technicians perform repairs based on diagnostics. Understanding these differences helps in choosing the right career path or service provider.
7.4
Based on 76 frontline employees who took The Breakroom Quiz
287th of 487 rated machine equipment manufacturers
Provide support to Snap-on Diagnostics Customers and Franchisees via outbound and inbound phone calls, e-mail, and other written correspondence. This support includes, but is not limited to technical troubleshooting, general product use/operation, up-selling/cross-selling, new product registration.
KEY ACCOUNTIBILITY
§ Ability to handle a high volume of calls in a quality manner
§ Converse with customers politely and attentively and to maintain a professional, helpful attitude at all times.
§ Assist customers with common technical questions. This will include basic and advanced software and hardware troubleshooting and operational questions
§ Ability to communicate effectively & positively via calls, potentially diffusing escalated situations as needed.
RESPONSIBILITIES
§ Provide immediate determination of customer needs. Resolve or route call appropriately.
§ Meet department call metrics and guidelines provided by Manager or Supervisor.
§ Demonstrate passionate customer care in all phases of job responsibilities
§ Attend 3rd party and internal training as required.
§ Collect and enter customer interaction data for each call in- customer management database.
§ Responsible for making sure that telephone messages, callbacks, and voicemail messages are handled within expected timeframes.
§ Participate in meetings as required.
PHYSICAL DEMANDS/WORK ENVIRONMENT§ Fast paced Call Center environment.
** On Site Position
QUALIFICATIONS AND SKILLSEducation:
§ High School diploma or equivalent.
§ College degree or equivalent experience in the Automotive Industry preferred.
Years of Experience:
§ At least 1 year previous Customer Service experience preferred.
Other Requirements:
§ Automotive troubleshooting and hands-on repair experience preferred.
§ Must possess strong verbal and written communication skills and have a professional demeanor.
§ Ability to prioritize, organize and manage multiple tasks simultaneously with a high level of accuracy and be able to work under pressure
This position has an hourly rate between $20.00 - $25.00
“Actual compensation may vary based on experience and other factors"
Snap-on is an Equal Opportunity Employer, Minority/Female/Disabled/Veteran
Sourced by ZipRecruiter
Transportation equipment manufacturing
10,000+ Employees
Kenosha, WI, US
1920
