PURPOSE
The OT Network Administrator will support the Operations Division (Manufacturing and Warehousing) by managing the OT/IT infrastructure in throughout the manufacturing and warehouse distribution facilities.
ESSENTIAL DUTIES
- Assist with managing, maintaining, and supporting the OT/IT network infrastructure and related components
- Act as liaison between the SMC Operational Division and IT teams
- Review and recommend network-related hardware and software technologies, designs, and services
- Troubleshoot and resolve network, application, and system issues
- Coordinate changes to IT processes & systems (examples, Active Directory, backups, firewalls, network switches, software applications, SQL servers, VMWare environment) to minimize operational impact
- Support current and legacy computer systems in OT environment
- Respond to equipment downtime issues in the plant and establish any required outside resources to assist in responding to issues quickly
- Organize and schedule upgrades and maintenance without interruption of production
- Support a variety of technologies such as human-machine interfaces (HMI), programmable logic controllers (PLC), and supervisory control and data acquisition (SCADA)
- Other duties as assigned
PHYSICAL DEMANDS / WORK ENVIRONMENT
- Collaborative team environment in a shared workspace
- Carry a company-provided phone & participate in on-call rotation
- General office, computer room, warehouse, and factory areas
- Off-hours work and travel as required
- Sitting for long periods
- Minimum lifting requirements of 15 pounds
MINIMUM REQUIREMENTS
- Associate degree in Computer Science / Information Technology or relevant work experience
- 1+ years of relevant related experience in a similar role
- Basic understanding of ITSM Principles or ITIL4 Foundations certification
- Must have proficient knowledge of operating systems, network systems, and IT architecture
- Windows systems administration
- Understanding of network threats and appropriate mitigation techniques
- Experience Active Directory Group Policy
- SaaS concepts and technologies (IDM, MFA, M365, ITSM)
- Experience with MS SQL server
- WAN/LAN concepts and technologies
- DNS, IPAM, NTP administration
- Firewall concepts and technologies
- Experience with VMWare, vSphere environments
- Excellent interpersonal communication skills
Company Description
SMC Corporation of America is a part of a global organization that supports our customers in every industrialized country and is the U.S. subsidiary of SMC Corporation based in Japan. Since its establishment, SMC has been a leader in pneumatic technology, providing the various industries with technology and products to support automation based on the guiding principle of “contributing to automation labor savings in industry.” Over the past 50+ years, SMC's products have become established as a recognized international brand through sales, technical, supply and after sale services in world markets. Sales have grown to achieve a 30% global market share.
Subsidiaries and joint ventures have been setup in a total of 53 countries. Production facilities are located in 30 countries. In addition, a sales network extends throughout 83 countries, with local services in 500 locations. SMC offers technology accumulated through the years, engineers that bring it to life in new products, production capacity which can deliver a variety of products in a short time, and an extensive sales network in the U.S. and throughout the world.
With its goal of ever more advanced automation, and using its many achievements as a base, SMC is developing high-quality, highly reliable products to contribute to automation in industry, as well as in familiar areas of everyday life.