Smartbiz Jobs (NOW HIRING)

This position is based in Northbrook, IL or Austin, TX, and requires the ability to be in the office.

SmartBiz Bank offers a broad range of business banking solutions to small businesses across the U.S. – solutions built specifically to serve the dynamic needs of entrepreneurs and foster the growth of the small business community. SmartBiz Bank’s commitment to transparency and personalized customer service offers an unparalleled banking experience, ensuring small businesses have the financial services they need to grow and thrive. Headquartered in Northbrook, Illinois, with an additional office in Austin, Texas, we are proud to serve both our local and national small business communities.

The AVP, Community SBA Portfolio Manager is responsible for managing and monitoring a portfolio of Small Business Administration (SBA) loans, with a focus on community lending and supporting the national lending team. This role ensures credit quality, regulatory compliance, and strong borrower relationships while supporting portfolio growth and risk management objectives.

• Manage a portfolio of SBA loans, ensuring ongoing credit quality and performance
• Monitor borrower financial performance and identify potential risks early
• Conduct periodic credit reviews and risk assessments
• Ensure compliance with SBA regulations and internal credit policies
• Partner with underwriting, credit, and servicing teams to resolve issues
• Prepare reports and portfolio analyses for senior leadership
• Assist with audits, exams, and regulatory inquiries

• Bachelor’s degree in Finance, Business, or related field (or equivalent experience)
• 5–8 years of experience in SBA lending, credit analysis and SBA portfolio management
• Strong knowledge and compliance with SBA SOP 50 57 loan servicing and liquidation guidelines and SBA SOP 50 10 Lender policies and guidelines
• Experience analyzing financial statements and assessing credit risk including review of strength of borrower and internal and external stakeholder relationships
• Excellent communication and organizational skills
• Strong attention to detail and risk management mindset
• Ability to manage multiple priorities in a fast-paced environment
• Familiarity with loan servicing systems and reporting tools

• Mission‑driven culture focused on small business banking.
• Competitive compensation and equity participation where applicable.
• Employer-paid medical, dental, vision, life, and disability insurance for eligible employees and dependents.
• 401(k) retirement plan.
• Flexible vacation policy.

SmartBiz Bank is an Equal Opportunity employer and proud to provide equal employment opportunity to all job seekers without regard to any status protected by applicable law. California residents can learn more about how we use your information by visiting https://sites.google.com/view/smartbizloans-employment-ccpa