Smart Manufacturing Jobs in Arizona (NOW HIRING)

The Strategic Account Manager (AM) - Software Solutions drives growth of our smart manufacturing software portfolio, including SaaS-based MES, ERP, CMMS, and DataOps solutions. This role is responsible for developing and executing a consultative sales strategy that helps customers improve operational performance, visibility, reliability, and decision-making across their industrial operations. This position will engage with manufacturing, operations, IT, and executive stakeholders to understand business challenges, align software solutions to desired outcomes, and guide customers through a value-based buying journey. Success in this role is measured by customer outcomes, pipeline growth, and recurring revenue performance.

Essential Functions 

• Leads complex, value-based sales engagements for SaaS smart manufacturing solutions across assigned accounts and territories. 
• Positions MES, ERP, CMMS, and DataOps solutions as enablers of operational excellence, reliability, and data-driven decision-making.
• Translates customer operational challenges into measurable business value and ROI.
• Builds trusted relationships with manufacturing leadership, plant operations, maintenance, engineering, IT/OT, and executive teams.
• Facilitates discovery workshops, solution presentations, demos, and executive-level business case discussions.
• Acts as a customer advocate throughout the sales cycle and handoff to both internal and external delivery and customer success teams.
• Identifies, qualifies, and develops new opportunities through account planning, prospecting, referrals, and internal collaboration.
• Maintains a healthy pipeline aligned to revenue and growth targets.
• Leverages CRM tools to manage opportunities, forecasts, and sales activities.
• Partners closely with internal sales teams, internal, and external delivery teams to scope, propose, and close solutions.
• Collaborates with strategic software partners and vendors to align messaging and co-sell opportunities.
• Supports marketing initiatives, campaigns, and events focused on smart manufacturing solutions.
• Stays current on smart manufacturing trends including MES, ERP modernization, asset performance, predictive maintenance, digital transformation, and industrial data platforms.
• Develops a working understanding of customer industries, operational workflows, and digital maturity models.

Non-essential Functions 

• Participates in optional industry conferences, trade shows, or vendor-sponsored events outside of core selling responsibilities. 
• Assists with the development of internal sales tools, templates, playbooks, or best practice documentation. 
• Supports internal training sessions or knowledge-sharing initiatives related to software solutions, when available. 
• Participates in pilot programs or early adopter initiatives for new software offerings or vendors. 
• Assists marketing teams with case studies, testimonials, webinars, or thought leadership content on an as needed basis. 
• Supports special projects related to solution expansion, partner alignment, or go to market strategy. 
• Occasionally supports customer success or implementation teams during escalations, kickoffs, or executive reviews, as needed. 
• Represents Border States in cross functional committees, councils, or improvement initiatives on a voluntary basis. 
• Performsother duties as assigned by supervisor or designate.

• Bachelor's degree in business, engineering, information systems, or related discipline, or equivalent experience. 
• 5+ years of experience in B2B software or solution sales, preferably SaaS.
• Experience selling or supporting enterprise or mid-market customers in manufacturing, industrial, or operations-focused environments. 
• Demonstrated success in consultative, outcomes-based selling with complex stakeholder groups.
• Ability to translate technical concepts into clear business value.
• Experience selling MES, ERP, CMMS, DataOps, industrial analytics, or digital transformation solutions. 
• Familiarity with manufacturing operations, asset management, and plant-level systems. 
• Experience working with or alongside systems integrators, software vendors, or industrial automation providers. 
• Subscription (ARR) sales experience with forecasting and long sales cycles.
• Comfort engaging with C-suite and executive leadership.
• Willingness and ability to travel as required. 

• Consultative selling and value discovery.
• Executive communication and storytelling skills.
• Strategic account planning abilities. 
• Pipeline and forecast management skills.
• Ability to collaborate across sales, technical, and delivery teams. 
• Possesses curiosity, adaptability, and a drive for continuous learning. 

Frequency at which you would carry/lift in a typical day:
Occasionally 0 - 33% Frequently 34 - 66% Continuously: 67 - 100%

• • Lift from Waist:
    • < than 10 lbs. - Not at all
    • 10 to 25 lbs. - Not at all
    • 26 to 50 lbs. - Not at all
    • 51 to 75 lbs. - Not at all
    • 75 to 100 lbs. - Not at all
    • 100+ lbs. - Not at all
  • Lift from Floor:
    • < than 10 lbs. - Frequently
    • 10 to 25 lbs. - Frequently
    • 26 to 50 lbs. - Occasionally
    • 51 to 75 lbs. - Not at all
    • 75 to 100 lbs. - Not at all
    • 100+ lbs. - Not at all
  • Carried for Distance:
    • < than 10 lbs. - Not at all
    • 10 to 25 lbs. - Not at all
    • 26 to 50 lbs. - Not at all
    • 51 to 75 lbs. - Not at all
    • 75 to 100 lbs. - Not at all
    • 100+ lbs. - Not at all

Frequency at which you would do the following in a typical day:

• Sitting (a continuous period of being seated) - Continuously
• Standing (for sustained periods of time) - Frequently
• Walking (moving about on foot to accomplish tasks) - Frequently
• Bending/Stooping (downward and forward) - Occasionally
• Crawling (moving about on hands and knees or hands and feet) - Not at all
• Climbing/Walking Stairs (ascending or descending) - Frequently
• Reaching (extending arms in any direction) - Frequently
• Crouching/Squatting (bending the body downward and forward by bending leg and spine) - Occasionally
• Kneeling (bending legs at knee to come to rest on knee(s)) - Occasionally
• Balancing (maintaining body equilibrium to prevent falling) - Occasionally
• Repetitive Motion (substantial movement (motions) of the wrists, hands, and/or fingers) - Continuously
• Trunk Rotation (movement in any direction, whether standing or sitting, with at least one foot stationary and in contact with the floor) - Occasionally
• Pushing/Pulling (using upper extremities to press against or draw or tug) - Occasionally
• Handling (applying pressure to an object with the fingers and palm) - Continuously
• Fingering (picking, pinching, typing; working primarily with fingers and not whole hand) - Continuously
• Talking (expressing or exchanging ideas by means of the spoken word) - Frequently
• Driving (the control and operation of a Motor Vehicle) - Occasionally
• Desk Work (tasks generally performed at a desk, including use of a computer, printer, fax machine, telephone and other office equipment) - Continuously
• Use of computer - Continuously
• Use of telephone - Frequently
• Hearing (perceiving the nature of sounds at normal speaking levels) - Continuously
• Exposure (to adverse weather & temperature conditions) - Not at all
• Travel (travel needed to perform job duties) - Frequently

This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer's discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation.