Responsibilities:
- Perform routine preventative maintenance on all slot equipment as assigned.
- Checks and verifies that all peripheral devices (such as ticket printers and bill acceptors) are up to date and functioning properly.
- Ability to perform input and output tests on slot equipment to verify that all aspects are working properly.
- Ensure security of all slot equipment and games.
- Inspect, troubleshoot, diagnose, and repair slot machine issues to maintain constant functionality of gaming equipment.
- Identify all makes, models and manufacturers of all slot cabinets as well as all gaming equipment related to slot machines.
- Respond in a timely manner to the needs of other slot personnel and guests.
- Ability to change all table game layouts.
- Ability to troubleshoot any miscellaneous BVs and ancillary mechanical devices including but not limited to ticket redemption units, ATMs, cigarette machines, vending machines and/or jackpot kiosks.
- Ability to perform preventative maintenance on table game shufflers, chipper champs, or other associated table games equipment.
- Ability to perform general repairs on all equipment related to slots or table games as well as any other associated mechanical equipment.
- Specific vision abilities include close, distance, color, peripheral vision, depth perception, and ability to adjust focus.
- Must provide great customer service and maintain a fun gaming environment.
- Knowledgeable of the Indiana Gaming regulations as well as the company’s internal controls, policies, and procedures.
- Must be able to work in an environment with secondhand smoke, loud noises, and large crowds.
- Must be able to stand, sit, and walk for prolong periods of time (7+ hours).
- Always follow the Company Service Standards model.
- Must be available for regularly scheduled work and be able to work a variety of hours, holidays, and weekends.
- May be required to perform other duties as assigned. Slot Technician II-A Capacity
- Accurately repair and maintain slot equipment and various parts.
- Accurately RAM clear and setup all machine types from each manufacturer.
- Accurately install correct software.
- Accurately calculate progressive jackpot incrementation rates.
- Understanding of and troubleshooting network and power connections for slot banks as well as progressive controller boxes.
- Ability to setup and run all aspects of tournament games.
- Understanding of all processes and procedures outlining moves and conversions.
- Understanding of all processes and procedures outlining device movements, receiving, and shipping devices and secure items as well as destruction of device and non-device items.
- Get and maintain certification to drive company vehicles and forklift certification (preferred). Slot Technician II-B Capacity
- Ability to demonstrate strong solder/de-soldering skills.
- Accurately repair and maintain slot equipment and various parts, including but not limited to boards, monitors, BVs and printers.
- Accurately be able to program printers and BVs.
- Understanding of and ability to use all diagnostic equipment correctly.
- Understanding of and troubleshooting network and power connections for slot banks as well as progressive controller boxes.
- Ability to setup and run all aspects of tournament games.
- Understanding of all processes and procedures outlining moves and conversions.
- Understanding of all processes and procedures outlining device movements, receiving, and shipping devices and secure items as well as destruction of device and non-device items.
- Get and maintain certification to drive company vehicles and forklift certification (preferred).
Work Environment:
The Casino industry is a 24 Hour 365-day operation. This position will primarily be indoors under controlled temperatures. Occasional exposure to outdoor climates.
Additional Benefits:
- 401(k)
- 401(k) matching
- Medical, Dental, & Vision insurance
- Flexible spending account
- Employee assistance program
- Employee discounts
- Free parking
- Life insurance
- On-the-job training
- Paid time off
- Tuition Reimbursement
Target Salary Range:
Hourly $18.00
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.