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Remote Status: Hybrid

HYBRID | ONSITE AT JOSTENS’ MINNEAPOLIS HEADQUARTERS 3 DAYS/WEEK

The Sales & Operations Planner is responsible for aligning demand, supply, and financial plans to ensure the organization can meet customer demand efficiently and profitably. This role facilitates the S&OP process by integrating inputs from Sales, Operations, Finance, and Supply Chain to create a single, executable plan that balances service, cost, inventory, and capacity.

• Have ownership over a monthly published demand plan that integrates statistical forecasts, sales inputs, customer signals and market trends.
• Be responsible for demand plan performance across rolling 12-24 months, track and improve forecast accuracy.
• Translate demand plan into constrained supply plan, identify any gaps and present scenarios for decision-making.
• Own recommendations on make vs buy and inventory ownership.
• Develop and lead monthly routines based on an annual planning calendar.
• Collaborate with business stakeholders to reconcile unit level production and purchase plans against financial targets, key initiatives, productivity, and margin targets.
• Act as the integrator across Sales, Finance and Operations and Procurement, support scenario modeling (capacity changes, demand shifts, inventory build), maintain planning parameters and data accuracy.
• Provide reporting to support business performance management processes; analyze and identify emerging trends, risks, outliers, and solutions to achieve service level targets (delivery constraints, pull forward opportunities, operational issues/ opportunities).
• Manage and design best practices across sales and operations planning processes; drive strategic and continuous improvement activities.
• Partner with IT to manage the utilization, maintenance, and optimization of sales and operations planning tools, including data maintenance.

This role does require the selected candidate to travel 1 week per quarter.

• Bachelor’s degree in Supply Chain, Business, Operations, Finance, Engineering, or a related field.
• 3–5+ years of experience in S&OP, demand planning, supply planning, or a related supply-chain role.
• Strong understanding of the S&OP / IBP process and cross-functional planning cadence.
• Experience analyzing demand, supply, capacity, and inventory trade-offs.
• Proficiency in Excel (pivot tables, formulas, data analysis).
• Ability to communicate complex planning scenarios clearly to cross-functional stakeholders.
• Strong analytical, problem-solving, and critical-thinking skills.
• Experience working in fast-paced, deadline-driven environments with changing priorities.
• Experience in manufacturing, apparel, or seasonal/forecast-driven businesses preferred.
• Exposure to financial planning, AOP, or budget alignment within S&OP preferred.
• APICS / ASCM certification (CPIM, CSCP) or similar credentials preferred.
• Strong data visualization or dashboarding skills (Power BI, Tableau, or similar tools) preferred.
• Bilingual (English/Spanish) a plus.

We care about your health. We offer competitive healthcare (health, dental, vision, coverage) in addition to voluntary benefits including home and car insurance, pet insurance, flexible spending account, amongst many more.
We invest in your future. Our 401K plan has immediate vesting, so you can start saving for retirement right away.
We believe in flexibility. We offer a hybrid schedule with on-site work 3 days a week.
We want you to unplug when needed. We believe in taking your time off without guilt and offer accrued paid time off and company paid holidays.

*For Washington residents, you will receive 13 vacation days, 8 paid sick leave, 11 company paid holidays, and family paid leave.
We care about your development.

We support tuition reimbursement after 6 months of service.
We believe in pay transparency.

September 30, 2026

Jostens leads the student commemoration market and has been serving local communities for over 125 years. We work with thousands of K-12 schools, colleges and universities each year, and have the honor of partnering with beloved sports teams and esteemed organizations across the country. Our iconic products — like yearbooks, letter jackets, class jewelry and championship rings — keep meaningful traditions alive and inspire millions of people to celebrate their unique stories, milestone moments and biggest accomplishments every year. We have 13 first-class facilities across the globe, from North America to the Caribbean. Watch a short video about us here.

Jostens is committed to the full inclusion of all qualified individuals. If reasonable accommodation is required to fully participate in the job application or interview process, or to perform the essential functions of the position, please reach out to our HR team at recruiter@jostens.com or (952) 830-3300.

Jostens is an Equal Opportunity Employer and complies with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply.

California Privacy Policy: https://www.jostens.com/about/california-employee-privacy-policy

Jostens provides products, programs and services that help our customers celebrate moments that matter. Our mission is Capture. Celebrate. Inspire. We extend our mission to working with our valued suppliers to partner with us to provide keepsakes designed to help consumers capture and celebrate moments that matter, and inspire them for a lifetime. The Jostens team is passionate about living and practicing our values, our Code of Conduct, and our commitment to sustainability in every interaction.

Every member of the Jostens team is accountable to customers and suppliers to act with integrity and responsibility, to respect and recognize and to embrace change. We believe that living our values is required to earn customer loyalty and meet the expectations of all our stakeholders.

It is through our mission and values that Jostens conducts all business with respect to the customers we serve and the communities in which we work.