Site Reliability Engineer Remote Jobs in Baltimore, MD

Resp & Qualifications

PURPOSE: 
We are seeking a Distinguished Engineer to lead cross-functional efforts that deliver high-quality, scalable solutions meeting business objectives and user needs. This is a high-impact leadership role spanning operations, delivery, and technology transformation, with direct influence on growth, platform modernization, and resiliency. You will apply a broad understanding of the enterprise, business priorities, current capabilities, future needs, and healthcare and technology trends to guide execution and provide strategic counsel. Success in this role means ensuring solutions align with business goals, engineering excellence, and architectural expectations.

ESSENTIAL FUNCTIONS:

• Define and communicate the technical vision, strategy, and direction for the company and the engineering team.  Oversee the design, development, testing, deployment, and maintenance of products and solutions that meet the highest standards of quality, performance, and security.
• Lead, manage, and inspire a team of engineers across multiple disciplines and locations. Establish and enforce best practices, processes, and methodologies for engineering excellence.  Drive innovation and continuous improvement in engineering culture, practices, and tools.
• Identify and resolve technical challenges and risks that may impact the delivery of products and solutions. Provide technical guidance, feedback, and mentorship to engineers and engineering managers.
• Collaborate with senior executives, product managers, customers, and partners to understand the business goals, requirements, and expectations. Represent the company and the engineering team in external events, conferences, and forums.  Stay abreast of the latest trends, technologies, and best practices in the industry.
• Define, evolve, and apply engineering standards across initiatives while advancing an AI-first payer operating model.
• Ensure solution designs align with reference and solution architectures.
• Promote platform thinking to improve scalability, modularity, and interoperability.
• Accelerate delivery while minimizing future risk and technical debt.
• Establish engineering metrics, strengthen governance, and drive continuous improvement.
• Establish and promote standardized development practices, including peer reviews.
• Ensure secure coding standards and automated environment management.
• Drive automation and orchestration across the software development life cycle, including continuous delivery.
• Ensure solutions meet both functional and non-functional requirements.
• Apply reliability engineering practices to strengthen production operations.
• Lead resolution of the most complex technical issues while reducing technical debt.
• Champion a culture of building solutions the right way, delivering quickly, running reliably, and continuously optimizing.
• Federal employee, government programs, and regulatory alignment, including CMS, Medicare, Medicaid, and state-based requirements.
• Health insurance core operations, including enrollment, authorization, claims, billing, and payment integrity; TriZetto Facets experience required.
• AI-driven automation.
• Cloud-native, digital-ready modernization; Azure and AWS experience required.
• Partnership with Enterprise Architecture, Product Delivery, and Technology Services teams.
  

SUPERVISORY RESPONSIBILITY:
Position does not have direct reports but is expected to assist in guiding and mentoring less experienced staff. May lead a team of matrixed resources.
QUALIFICATIONS:
Education Level: Bachelor's Degree in Computer Science, Engineering, or related field.

Experience: 10 years software engineering experience, with at least 5 years in a senior engineer or technical lead role with a proven track record of delivering successful products and solutions that meet the needs of customers and stakeholders.  

Preferred Qualifications:

• Health Insurance Technology and Industry experience.
  

Knowledge, Skills and Abilities (KSAs) 

• Proven track record of designing and delivering large-scale, complex, and distributed software systems.
• Expertise in multiple programming languages, frameworks, and paradigms, such as Java, Python, C#, .NET, Node.js, React, Angular, etc.
• Strong knowledge of cloud computing, microservices, DevOps, data engineering, and machine learning.
• Excellent communication, presentation, and interpersonal skills, with the ability to influence and collaborate with diverse teams and stakeholders.
• Strong analytical, problem-solving, and decision-making skills, with the ability to balance trade-offs and risks.

Salary Range: 184,560 - 342,590

Salary Range Disclaimer

The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer.  It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Federal Disc/Physical Demand

Note:  The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

PHYSICAL DEMANDS:

The associate is primarily seated while performing the duties of the position.  Occasional walking or standing is required.  The hands are regularly used to write, type, key and handle or feel small controls and objects.  The associate must frequently talk and hear.  Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship.

#LI-LD1