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Site Concierge Jobs (NOW HIRING)

Stratton Amenities

Lead Concierge

Aledo, TX · On-site

$17 - $18/hr

This role serves as the primary on-site leader and liaison between property management and the concierge team, ensuring service excellence, accountability, and operational consistency. Key ...

Stratton Amenities

Lead Concierge

East White Plains, NY · On-site

$21 - $22/hr

This role serves as the primary on-site leader and liaison between property management and the concierge team, ensuring service excellence, accountability, and operational consistency. Key ...

LIVunLtd

LIV- Lead Concierge

New York, NY · On-site

$17 - $19/hr

As a Lead Concierge you will work at one of LIVunLtd's luxury residential or commercial buildings ... Work with off-site Creative Team to coordinate programs, activities, classes, and events on ...

f305

Concierge, Meridian Courthouse

Arlington, VA · On-site

$21 - $23/hr

What the Concierge will be doing: * Handling resident package distribution and amenity reservations ... Housing rental discount and free on-site parking during work hours. * In-house professional ...

VillageCare

Lead Concierge

Manhattan, NY · On-site

$25.01 - $28.14/hr

Lead Concierge Location: Hybrid (Must Reside in NY/NJ/CT) Work Schedule: Monday - Friday, 8:00am ... site leadership when an issue requires escalation. You also set aside focused time to reconcile ...

VillageCare

Lead Concierge

Manhattan, NY · On-site

$25.01 - $28.14/hr

Lead Concierge Location: Hybrid (Must Reside in NY/NJ/CT) Work Schedule: Monday - Friday, 8:00am ... site leadership when an issue requires escalation. You also set aside focused time to reconcile ...

Stratton Amenities

Front Desk Concierge

Lewisville, TX · On-site

$15 - $16/hr

Front Desk Agent / Concierge Position Overview Stratton Amenities is a hospitality services company ... Coordinateprofessionally with vendors, contractors, and on-site management * Completedaily logs ...

Stratton Amenities

Front Desk Concierge

Lewisville, TX · On-site

$14.50 - $18.75/hr

Front Desk Agent / Concierge Position Overview Stratton Amenities is a hospitality services company ... Coordinateprofessionally with vendors, contractors, and on-site management * Completedaily logs ...

f305

Concierge, Meridian 2250

Alexandria, VA · On-site

$23 - $25/hr

What the Concierge will be doing: • Handling resident package distribution and amenity ... site parking during work hours. • In-house professional training and a 'Promote from Within ...

Stratton Amenities

Front Desk Concierge

Atlanta, GA · On-site

$15 - $16/hr

Front Desk Agent / Concierge Employment Type: Full-Time or Part-Time Position Overview Stratton ... Coordinate professionally with vendors, contractors, and on-site management * Complete daily logs ...

Stratton Amenities

Front Desk Concierge

Atlanta, GA · On-site

$15 - $19.25/hr

Front Desk Agent / Concierge Employment Type: Full-Time or Part-Time Position Overview Stratton ... Coordinate professionally with vendors, contractors, and on-site management * Complete daily logs ...

Stratton Amenities

Front Desk Concierge

Seattle, WA · On-site

$21 - $22/hr

Follow all site-specific procedures, policies, and post orders. Qualifications * High school diploma or equivalent. * Minimum one year of customer service, hospitality, concierge,front desk, guest ...

Village Care

Lead Concierge

Manhattan, NY · On-site

$25.01 - $28.14/hr

Lead Concierge Location: Hybrid (Must Reside in NY/NJ/CT) Work Schedule: Monday - Friday, 8:00am ... site leadership when an issue requires escalation. You also set aside focused time to reconcile ...

OCVIBE

Concierge

Anaheim, CA · On-site

$24/hr

Concierge Pay Details: The starting hourly rate for this position is $24.00 per hour. This position ... Work Special Events scheduled throughout the venue and off-site * Compile reports, non-used tickets ...

Stratton Amenities

Front Desk Concierge

Atlanta, GA · On-site

$15 - $16/hr

Front Desk Agent / Concierge Employment Type: Full-Time or Part-Time Position Overview Stratton ... Coordinate professionally with vendors, contractors, and on-site management * Complete daily logs ...

Securitas

Concierge

San Francisco, CA · On-site

$25.50 - $28/hr

They preserve order while enforcing regulations and directives for a client site pertaining to personnel, visitors, and the area. Frequently our Concierge Officers will provide customer service and ...

Stratton Amenities

Front Desk Concierge

Atlanta, GA · On-site

$15 - $16/hr

Front Desk Agent / Concierge Employment Type: Full-Time or Part-Time Position Overview Stratton ... Coordinate professionally with vendors, contractors, and on-site management * Complete daily logs ...

Stratton Amenities

Front Desk Concierge

Seattle, WA · On-site

$23 - $24/hr

Follow all site-specific procedures, policies, and post orders. Qualifications * High school diploma or equivalent. * Minimum one year of customer service, hospitality, concierge,front desk, guest ...

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Site Concierge information

See salary details

$11

$18

$25

How much do site concierge jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for site concierge in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

Do site concierges make good money?

Site concierges typically earn an hourly wage that varies by location and employer, with median pay often ranging from minimum wage to around $15-$20 per hour. Experienced concierges or those working at high-end sites may earn higher wages and additional tips. Overall, the salary is generally considered moderate and depends on skills, experience, and the work environment.

How do I get hired as a site concierge?

To become a site concierge, candidates typically need customer service experience, strong communication skills, and familiarity with the specific site or facility. Some positions may require a high school diploma or equivalent, and certifications in hospitality or security can be advantageous. Applying through company websites or staffing agencies and demonstrating professionalism during interviews are common steps in the hiring process.

What cities are hiring for Site Concierge jobs?

Cities with the most Site Concierge job openings:

What are popular job titles related to Site Concierge jobs?

For Site Concierge jobs, the most frequently searched job titles are:

Lead Concierge

Aledo, TX • On-site

Stratton Amenities
Traveler Accommodation • 201 - 500 employees
Learn more about Stratton Amenitiesexternal

$17 - $18/hr

Part-time

Re-posted 17 days ago

Stratton Amenities rating

3.2

Company rating: 3.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description


Lead Concierge / Supervisor
Company Overview
Stratton Amenities is a premier provider of luxury, hotel-style front desk concierge services for high-end apartment and condominium communities. We are committed to delivering a consistent, polished, and hospitality-driven experience for our associates, residents, and clients.
Position Summary
We are seeking an experienced, confident, and service-driven Lead Concierge to oversee front desk operations and lead a dedicated concierge team. This role serves as the primary on-site leader and liaison between property management and the concierge team, ensuring service excellence, accountability, and operational consistency.
Key Responsibilities
• Act as the on-site leader and face of the property, setting the standard for professionalism and service
• Serve as the primary point of contact between the property manager and the concierge team
• Deliver and model exceptional, anticipatory service for residents, guests, and prospects
• Address resident concerns and complaints promptly and professionally
• Conduct regular meetings with the property manager to review service levels and identify improvement opportunities
• Manage team schedules and oversee accurate weekly payroll submission
• Lead monthly staff meetings and conduct one-on-one check-ins focused on performance, expectations, and development
• Implement performance coaching, corrective action, and accountability measures as needed
• Develop, update, and enforce concierge SOPs to improve service quality and operational efficiency
• Ensure compliance with uniform, grooming, and presentation standards
• Foster a positive, professional, and service-focused team culture
• Participate in monthly regional leadership calls and initiatives
Position Requirements
• Strong passion for hospitality and service excellence
• Excellent verbal and written communication skills
• Proven leadership and team management abilities
• Strong problem-solving and decision-making skills
• Ability to build and maintain professional relationships with residents, clients, and team members
• High level of discretion and ability to maintain confidentiality
• Strong sense of ownership and accountability for the property and team
• Ability to remain calm and decisive under pressure
• Minimum of five years of hospitality or luxury customer service experience
• Exceptional interpersonal and guest service skills
• Highly organized, proactive, and self-motivated
• Professional appearance and demeanor at all times
• Flexibility to work nights, weekends, and holidays as required
Secondary Responsibilities
• Build rapport and maintain strong relationships with residents
• Maintain professional telephone etiquette and accurate message handling
• Log, track, and audit resident packages and deliveries
• Monitor lobby activity, surveillance cameras, and conduct property walks to ensure safety and standards
• Assist with coordinating amenity and resident service requests
• Escort residents, guests, or vendors as necessary
• Perform routine walkthroughs to ensure cleanliness, safety, and presentation standards
• Perform additional duties as assigned by the property manager or outlined in property SOPs
Experience Requirements
• Prior leadership or supervisory experience required
• Experience training, coaching, and developing team members
• Minimum of two years of experience in hospitality, luxury residential, multifamily, or upscale hotel environments
• Minimum of two years of experience in a fast-paced, customer-facing luxury retail or service environment preferred
• Demonstrated track record of delivering exceptional service
Equal Opportunity Statement
Stratton Amenities is an equal opportunity employer. We believe diversity and inclusion are essential to building strong teams, meaningful connections, and a culture rooted in service.

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