ZipRecruiter

Log In

1

Sigma Customer Service Jobs (NOW HIRING)

Ford Motor Company

Lean 6-Sigma Manager

Chicago, IL · On-site

$97K - $130K/yr

... our customers. We believe our employees and the different perspectives that they bring to the ... Paid time off for individual and team community service * A generous schedule of paid holidays ...

SIGMA

Merchandiser

Harlingen, TX · On-site

$16.50 - $19.50/hr

Provide excellent customer service; assess the needs of the customer to best recommend products ... MVR which meets Sigma driving standards with review by Talent & Culture Preferred Qualifications

SIGMA

Merchandiser

Harlingen, TX · On-site

$16.50 - $19.50/hr

Provide excellent customer service; assess the needs of the customer to best recommend products ... MVR which meets Sigma driving standards with review by Talent & Culture Preferred Qualifications

SIGMA

Merchandiser

Brownsville, TX · On-site

$14.50 - $17.25/hr

Provide excellent customer service; assess the needs of the customer to best recommend products ... MVR which meets Sigma driving standards with review by Talent & Culture Preferred Qualifications

SIGMA

Merchandiser

Brownsville, TX · On-site

$14.50 - $17.25/hr

Provide excellent customer service; assess the needs of the customer to best recommend products ... MVR which meets Sigma driving standards with review by Talent & Culture Preferred Qualifications

SIGMA

Merchandiser

Brownsville, TX · On-site

$14.50 - $17.25/hr

Provide excellent customer service; assess the needs of the customer to best recommend products ... MVR which meets Sigma driving standards with review by Talent & Culture Preferred Qualifications

next page

Showing results 1-20

All JobsSigma Customer Service Jobs

Sigma Customer Service information

See salary details

$9

$18

$26

How much do sigma customer service jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for sigma customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Sigma Customer Service Representative, and why are they important?

To thrive as a Sigma Customer Service Representative, you need strong communication skills, problem-solving ability, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Patience, active listening, and a customer-focused attitude are standout soft skills for this role. These competencies ensure efficient issue resolution, customer satisfaction, and contribute to a positive brand reputation.

How does a Sigma Customer Service representative typically collaborate with other departments to resolve complex customer issues?

Sigma Customer Service representatives often work closely with departments such as technical support, sales, and logistics to address multifaceted customer concerns. When an issue extends beyond standard troubleshooting, representatives will coordinate with these teams to gather detailed information or expedite specific requests. This collaborative approach ensures that customers receive accurate and timely solutions, while also providing staff with opportunities to learn about different aspects of the company. Strong communication and teamwork skills are essential for success in this environment.

What are Sigma Customer Service representatives?

Sigma Customer Service representatives are professionals who assist customers of Sigma, a company known for its imaging products such as cameras and lenses. Their role involves providing support with product inquiries, troubleshooting issues, processing warranties, and addressing customer concerns. They are trained to deliver efficient and courteous service, ensuring customer satisfaction and helping maintain Sigma's reputation in the market. Sigma Customer Service can be reached via phone, email, or online support platforms, depending on the customer's location and needs.

What is the difference between Sigma Customer Service vs Customer Support Specialist?

AspectSigma Customer ServiceCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; experience in customer support preferred
Work EnvironmentCall centers, retail, or online support platformsCall centers, technical support, or client service departments
Employer & Industry UsageRetail, telecommunications, e-commerceTechnology, software, retail

Both roles focus on assisting customers, but Sigma Customer Service often involves handling general inquiries and complaints, while Customer Support Specialists may provide technical assistance or product-specific support. The roles overlap in skills and work environments, but the latter may require more technical knowledge depending on the industry.

More about Sigma Customer Service jobs
What job categories do people searching Sigma Customer Service jobs look for? The top searched job categories for Sigma Customer Service jobs are:
Sigma Customer Service jobs near you
Infographic showing various Sigma Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service & Administrative Supervisor

Customer Service & Administrative Supervisor

Crafco

Dekalb, IL • On-site

$75K - $85K/yr

Full-time

Medical, Dental, Life, Retirement

Posted 15 days ago

Job description

Crafco, Inc. is seeking a Customer Service & Administrative Supervisor at our DeKalb, IL Sealant Plant.
This position offers a competitive hourly rate with an excellent benefits package including Profit Sharing, Matching 401(k), Health, Life, Disability, Dental, Holiday, Personal, Sick Time, Maternity Leave and Tuition Assistance.
Specific Duties:
  • Proper use of companies ERP system, raw material ordering, purchase orders, production reporting and costing.
  • Oversee the taking and order entry for Roofing and Sealant customers
  • Scheduling of production for Roofing customers to meet customer orders.
  • Work closely with production personnel to maximize the schedule and ensure that customer delivery needs are met.
  • Coordinate and supervise shipping and receiving functions safely and according to directions from Plant Manager and per company policies.
  • Ensure that the office is staffed with appropriately qualified and trained personnel.
  • Maintain good relationships with sales, customers and production areas.
  • Management of inventory and cycle counts
  • Review and recommend continuous improvement processes for handling of products, shipping, and receiving methods.
  • Assure all shipments of products to customers have the correct product, part number, lot number, destination, timing, etc.
  • Analyze shipments to ensure the best utilization of equipment and most cost-effective methods of handling, based on terms of sales order.
  • Understand overall plant operations and establish good, positive work relationships with other departments
  • This position requires the ability to communicate well with customers and other departments.
  • Ensure all equipment assigned to the Shipping Department is maintained in clean, safe and sound mechanical condition. Notify Maintenance Supervisor or Plant Manager of any deficiencies in a timely manner for maintenance, as needed.
  • Responsible for the accuracy, organization, and safe and proper storage of product inventory and finished products prior to shipping.
  • Answer customer questions about material availability, current orders, shipments, billing and freight rates for orders.
  • Take new orders from customers via fax, phone, mail or e-mail. Match appropriate quote to order, calculate any additional charges for the order (freight, taxes etc.). Assign sales order numbers and enter the order information to the computer system.
  • Deal with customer concerns and problems related to orders, return goods, shipments etc. and ensure that the appropriate steps are taken to resolve these concerns within the parameters of company policy.
  • Keep customers updated on current order status and any issues which may affect their deliveries.
  • Actively contact customers to verify order status/needs prior to actual production of material and shipment of material.
  • Contact customers to encourage communication of orders - anticipate customer needs.
  • Estimate and quote freight rates for customer orders.
  • Maintain accurate files for orders, quotes and invoices.
  • Communicate with sales representatives as necessary regarding orders.
  • Manage the scheduling function for the bulk roofing products to provide customers with products which have been ordered within the requested time consistent with plant capabilities.
  • Understand the operating characteristics, production capabilities, quality control and shipping procedures for bulk materials.
  • Oversee the scheduling of inbound asphalt and/or oil trucks to coordinate these with outbound bulk shipments.
  • Other duties as assigned by supervisor.

Qualifications:
  • High School Diploma or GED
  • Minimum 3 years' experience performing related job duties (interviewing, hiring, training and conducting performance reviews)
  • Minimum 3 years' experience related to Customer Service Experience
  • Minimum 3 years' experience shipping and receiving supervision in manufacturing, warehouse, or similar field.
  • Working knowledge of ERP system, Microsoft Office Suite, Excel, Power Point, Quote Works. SAP experience a plus.
  • Candidate must be accurate, have excellent time-management skills, team oriented, sensitive to confidential information, and be professional with regards to communication, maintaining a broad scope of internal and external relationships.
  • Must be able to meet the physical requirements of the role such as standing for long periods of time, bending, and/or lifting. May work in adverse conditions such as loud sounds, hot/cold temperatures when outdoors, etc. Ability to safely lift 50 lbs.
  • Quality certifications, Lean, Six Sigma, and/or Continuous Improvement backgrounds are preferred, and candidates with these attributes will have higher consideration.

About Crafco, Inc.:
Crafco, Inc. has delivered confidence through innovation, quality, and value to our customers since 1976. Crafco is the world's leading manufacturer in quantity and diversity of packaged pavement preservation products and equipment. As a subsidiary of Ergon, Inc. our core values consist of Empowered Service, Selfless Leadership, Purposeful Growth, and Respectful Relationships, which provide an excellent work environment for future growth. Learn more about Crafco and Ergon by visiting:
Contact us to see if you can be a part of our TEAM.
Crafco, Inc. is an EEO employer and a drug-free workplace. Applicants must be authorized to work in the US and have a valid driver's license. Any employment offers are contingent upon a pre-employment drug test and background check.

Apply