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Sigma Customer Service Jobs (NOW HIRING)

Customer Service Manager

Richmond, VA · On-site

$110K - $130K/yr

Familiarity with Lean or Six Sigma methodologies; Green Belt certification (preferred) * Knowledge of customer service technologies, CRM systems, and performance dashboards * Ability to travel ...

Customer Service Rep

Belton, MO · On-site

$14.25 - $19.25/hr

Customer Service Rep Belton, MO · Full-time About The Position Meet the Smart Safety Company At ... Training in Lead Six Sigma, Safety and Quality. * Computer literacy on company supported programs.

POSITION SUMMARY We are seeking an experienced and results-driven Manager of Customer Service to ... Six Sigma, Lean, or other continuous improvement training a plus PHYSICAL REQUIREMENTS While ...

Customer Service Rep

MO · On-site

$14.25 - $19.25/hr

The ideal candidate for this busy role is a Customer Service Perfectionist , a fast learner who ... Training in Lead Six Sigma, Safety and Quality. * Computer literacy on company supported programs.

Customer Service Rep

Belton, MO · On-site

$14.25 - $19.25/hr

The ideal candidate for this busy role is a Customer Service Perfectionist , a fast learner who ... Training in Lead Six Sigma, Safety and Quality. * Computer literacy on company supported programs.

Customer Service Manager

Wood Dale, IL · On-site

$99K - $122K/yr

POSITION SUMMARY We are seeking an experienced and results-driven Manager of Customer Service to ... Six Sigma, Lean, or other continuous improvement training a plus PHYSICAL REQUIREMENTS While ...

Customer Service Rep

Belton, MO · On-site

$14.25 - $19.25/hr

The ideal candidate for this busy role is a Customer Service Perfectionist , a fast learner who ... Training in Lead Six Sigma, Safety and Quality. * Computer literacy on company supported programs.

POSITION SUMMARY We are seeking an experienced and results-driven Manager of Customer Service to ... Six Sigma, Lean, or other continuous improvement training a plus PHYSICAL REQUIREMENTS While ...

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Sigma Customer Service information

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How much do sigma customer service jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for sigma customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Sigma Customer Service Representative, and why are they important?

To thrive as a Sigma Customer Service Representative, you need strong communication skills, problem-solving ability, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Patience, active listening, and a customer-focused attitude are standout soft skills for this role. These competencies ensure efficient issue resolution, customer satisfaction, and contribute to a positive brand reputation.

How does a Sigma Customer Service representative typically collaborate with other departments to resolve complex customer issues?

Sigma Customer Service representatives often work closely with departments such as technical support, sales, and logistics to address multifaceted customer concerns. When an issue extends beyond standard troubleshooting, representatives will coordinate with these teams to gather detailed information or expedite specific requests. This collaborative approach ensures that customers receive accurate and timely solutions, while also providing staff with opportunities to learn about different aspects of the company. Strong communication and teamwork skills are essential for success in this environment.

Does Sigma offer remote work options?

Sigma Customer Service positions may offer remote work options depending on the company's policies and the specific role. Candidates should review the job listing or contact Sigma directly to confirm remote work availability and any required tools or equipment. Remote customer service roles typically require strong communication skills and familiarity with customer support software.

What are Sigma Customer Service representatives?

Sigma Customer Service representatives are professionals who assist customers of Sigma, a company known for its imaging products such as cameras and lenses. Their role involves providing support with product inquiries, troubleshooting issues, processing warranties, and addressing customer concerns. They are trained to deliver efficient and courteous service, ensuring customer satisfaction and helping maintain Sigma's reputation in the market. Sigma Customer Service can be reached via phone, email, or online support platforms, depending on the customer's location and needs.

Is Sigma a good company to work for?

Sigma Customer Service roles typically involve assisting customers via phone or online platforms, requiring good communication skills and problem-solving abilities. The work environment varies, but many employees report opportunities for skill development and a structured schedule. Overall, the company's reputation depends on individual experiences and specific job conditions.

What is the difference between Sigma Customer Service vs Customer Support Specialist?

AspectSigma Customer ServiceCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; experience in customer support preferred
Work EnvironmentCall centers, retail, or online support platformsCall centers, technical support, or client service departments
Employer & Industry UsageRetail, telecommunications, e-commerceTechnology, software, retail

Both roles focus on assisting customers, but Sigma Customer Service often involves handling general inquiries and complaints, while Customer Support Specialists may provide technical assistance or product-specific support. The roles overlap in skills and work environments, but the latter may require more technical knowledge depending on the industry.

What is the highest paying customer service job?

The highest paying customer service roles are often in management or specialized fields such as customer success managers, account managers, or technical support managers, with salaries exceeding $70,000 annually. These positions typically require extensive experience, strong communication skills, and industry-specific knowledge or certifications.

How does sigma staffing work?

Sigma staffing typically involves connecting job seekers with temporary or permanent positions through a staffing agency. The agency recruits, screens, and places candidates in roles that match their skills, often providing training and support throughout the employment period.
More about Sigma Customer Service jobs
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Customer Service Rep

Customer Service Rep

GW Lisk Company Inc

Clifton Springs, NY • On-site

$25 - $30/hr

Full-time

Posted 10 days ago


Key responsibilities

  • Interact with customers daily to provide support, information, and timely responses regarding orders, shipments, RMAs, and invoicing.

  • Input and manage customer orders while obtaining approvals from functional departments for accurate delivery dates.

  • Coordinate with internal departments and participate in production meetings to resolve customer issues and ensure on-time delivery.


Job description

General Responsibilities:

Customer Service is the primary point of contact for all day to day inquiries and activities between the Customers and GW Lisk. He/She will own the customer deliverable executing actions that often involve cross functional teams. The ideal candidate will possess, among other skills, the ability to multitask, meet aggressive deadlines, manage time effectively and identify areas for improvement. This position provides the voice of the customer to Sales, Operations, Supply Chain, Quality and Shipping.

Specific Duties:

  • Responsible for day to day interaction with Customers in a high pressure environment
  • Maintains and improves relationships with clients by providing support, information, and punctual responses to customer requests regarding orders, shipments, RMAs and invoicing
  • Input and manage Customer orders while obtaining approvals from functional departments for accurate and reliable delivery dates
  • Interfaces with customer web portals and participates in production meetings
  • Work with Inside Sales to manage Customer Scorecard results
  • Support Cross Functional process improvement teams
  • Support internal and external metrics
    • % on time ASN
    • PO to Customer Acknowledgment
    • On time RMA completion
    • On Time Delivery >95% goal
  • Screens and closes Returned Material Memos (RMM) balancing debits accordingly
  • Assists accounts receivable in recovering past due invoices
  • Assists with data mining and reporting general customer account information
  • Coordinate with the internal department to find solutions and resolve matters

Qualifications (specify required or desired):

  • Associate Degree or equivalent experience
  • Excellent verbal and written communication skills
  • Proficient with MS Word, PowerPoint, and Excel required
  • Excellent organizational skills and time management
  • Highly accurate data entry skills with Attention to Details
  • Proficiency in administrative and documentation procedures
  • A commitment to total customer satisfaction is required.
  • Related experience in the manufacturing industry is preferred.
  • Familiarity with Lean Six Sigma tools and Infor/Syteline ERP system a plus

Skills/Qualifications: Strong Interpersonal Skills, Commitment to Excellence, Initiative, Attention to Detail, High Energy Level, Problem Solving, Creativity, Fast Paced, Adaptability, Positive Outlook, Good Memory, Negotiation Skills, Conflict Management, Analytical, Problem Solving, Organizational Skills and Professional.

Compensation: $25.00 - $30.00 per hour based on experience

GW Lisk is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.