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Sigma Customer Service Jobs (NOW HIRING)

JBPCO

Customer Service & Warranty Manager

Elkhart, IN · On-site

Customer Service & Warranty Manager The Customer Service & Warranty Manager will oversee all ... Implement Lean and Six Sigma methodologies to eliminate waste and improve efficiency. 7. Travel

Safran

Lean Sigma Engineer

Gainesville, TX · On-site

... service with air fleets around the world. Reference number 2026-176449 Job details Domain ... on schedule and customer expectations are meet;  Contributes to the development and ...

Alfa Laval

Customer Service Manager

Richmond, VA · Hybrid

$110K - $130K/yr

Familiarity with Lean or Six Sigma methodologies; Green Belt certification (preferred) * Knowledge of customer service technologies, CRM systems, and performance dashboards * Ability to travel ...

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How much do sigma customer service jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for sigma customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Sigma Customer Service Representative, and why are they important?

To thrive as a Sigma Customer Service Representative, you need strong communication skills, problem-solving ability, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Patience, active listening, and a customer-focused attitude are standout soft skills for this role. These competencies ensure efficient issue resolution, customer satisfaction, and contribute to a positive brand reputation.

How does a Sigma Customer Service representative typically collaborate with other departments to resolve complex customer issues?

Sigma Customer Service representatives often work closely with departments such as technical support, sales, and logistics to address multifaceted customer concerns. When an issue extends beyond standard troubleshooting, representatives will coordinate with these teams to gather detailed information or expedite specific requests. This collaborative approach ensures that customers receive accurate and timely solutions, while also providing staff with opportunities to learn about different aspects of the company. Strong communication and teamwork skills are essential for success in this environment.

What are Sigma Customer Service representatives?

Sigma Customer Service representatives are professionals who assist customers of Sigma, a company known for its imaging products such as cameras and lenses. Their role involves providing support with product inquiries, troubleshooting issues, processing warranties, and addressing customer concerns. They are trained to deliver efficient and courteous service, ensuring customer satisfaction and helping maintain Sigma's reputation in the market. Sigma Customer Service can be reached via phone, email, or online support platforms, depending on the customer's location and needs.

What is the difference between Sigma Customer Service vs Customer Support Specialist?

AspectSigma Customer ServiceCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; experience in customer support preferred
Work EnvironmentCall centers, retail, or online support platformsCall centers, technical support, or client service departments
Employer & Industry UsageRetail, telecommunications, e-commerceTechnology, software, retail

Both roles focus on assisting customers, but Sigma Customer Service often involves handling general inquiries and complaints, while Customer Support Specialists may provide technical assistance or product-specific support. The roles overlap in skills and work environments, but the latter may require more technical knowledge depending on the industry.

More about Sigma Customer Service jobs
What cities are hiring for Sigma Customer Service jobs? Cities with the most Sigma Customer Service job openings:
What job categories do people searching Sigma Customer Service jobs look for? The top searched job categories for Sigma Customer Service jobs are:
Sigma Customer Service jobs near you

Customer Service Representative

Trispoke Managed Services Pvt Ltd

Toledo, OH

$14.75 - $20/hr

Other

Posted 4 days ago

Job description

Job Title: Customer Support
Job Duration: 12 months Contract
Job Location: - Toledo, OH (Hybrid)
JOB DESCRIPTION
Ideal candidate (Manager comments):
- Able to multitask
- Professional on the phone
- Able to limit distractions
- Previous customer service experience (phone or in person)
- Good computer skills
PURPOSE OF THE JOB
The Customer Associate is the first point of contact to address our customer needs and creates solutions in the best interest of our customers. This position engages and collaborates with external customers and internal partners to make the supplier of choice. The Customer Associate is a team player, adaptable to change, and is an active learner who seeks out and learns market trends and behaviors. This role is part of Customer Operations within the Supply Chain Team.
JOB RESPONSIBILITIES
• Service our Customers
• Deliver consistent service to our customers
• Maximize every opportunity to "sell" to the customer
• Take proactive actions to meet customer needs and concerns creating win/win solutions
• Enter orders accurately
• Develop close relationships with our customers and understand what it takes to ensure their success
• Develop customer trust by consistently following through on actions and operating with integrity
• Leverage relationships to obtain outside-in market insights
• Leverage product training opportunities
• Operate in a Waste Free Environment
• Effectively use Lean Sigma methodology and tools (standard work) to support a waste free environment
• Identify and take action to eliminate non-value added activities within day to day operations
• Identify opportunities for, develop, maintain and execute Standard Work
• Understand and promote the use of customer tools and technology
• Live the Safety stand, adhere to the safety responsibilities
• Implement a personal safety action plan and review with leader
• Adhere to the safety policies at all times
MINIMUM QUALIFICATIONS:
High school degree, associate or bachelor's degree preferred
EXPERIENCE:
• SAP experience desired
• Previous experience in an ever-changing, fast-paced customer service environment
• Previous experience creating solutions in the best interest of the company and the customer
KNOWLEDGE, SKILLS & ABILITIES:
• Fluency in Microsoft Applications (Word, Excel, Outlook)
• Knowledge of building materials industry preferred
• Supply Chain knowledge
• Strong oral & written communication and listening skills
• Supportive and adaptive to a change management initiatives
https://www.linkedin.com/company/trispoke-managed-services-pvt-ltd/
https://www.trispokeservices.com/

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