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Sierra Solutions Jobs (NOW HIRING)

Job Summary : Sierra is a company focused on creating AI-driven customer experiences. They are ... AI solutions. Responsibilities : • Design and deliver production-grade AI agents: You'll build ...

The Sierra-Cedar Integration and Cloud Solutions (ICS) team provides great opportunities to enhance your skills in an environment that emphasizes creativity, sharing, teamwork, professionalism, and ...

Sierra is creating a platform to help businesses build better customer experiences with AI. They ... ship full-stack solutions. • Degree in Computer Science or related field, or equivalent ...

The Sierra-Cedar Integration and Cloud Solutions (ICS) team provides great opportunities to enhance your skills in an environment that emphasizes creativity, sharing, teamwork, professionalism, and ...

Sierra is creating a platform to help businesses build better customer experiences with AI. They ... ship full-stack solutions. • Degree in Computer Science or related field, or equivalent ...

About us At Sierra, we're creating a platform to help businesses build better, more human customer ... Experience and comfort to build and ship full-stack solutions. * Degree in Computer Science or ...

At Sierra, we're creating a platform to help businesses build better, more human customer ... This means knowing when to build a quick solution and when to invest in the long-term path - always ...

At Sierra, we're creating a platform to help businesses build better, more human customer ... Experience and comfort to build and ship full-stack solutions. * Degree in Computer Science or ...

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Sierra Solutions information

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$7

$30

$65

How much do sierra solutions jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for sierra solutions in the United States is $30.60, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $38.46 per hour, depending on experience, location, and employer.

What is the difference between Sierra Solutions vs Network Support Specialist?

AspectSierra SolutionsNetwork Support Specialist
CertificationsIT certifications, such as CompTIA A+ or Network+Similar certifications, often including Cisco CCNA or CompTIA Network+
Work EnvironmentIT service providers, corporate IT departments, remote supportCorporate networks, data centers, remote troubleshooting
Industry UsageIT consulting, tech support companiesTelecommunications, IT services

Both roles involve technical support and network troubleshooting, often requiring similar certifications. Sierra Solutions typically refers to a company providing IT services, while a Network Support Specialist is a job title for an individual working in network troubleshooting and support. The roles overlap in skills and work environment but differ in scope—one is a company name, the other a job position.

What are the key skills and qualifications needed to thrive as a solutions architect, and why are they important?

To thrive as a Solutions Architect, you need a strong background in systems design, software engineering, and project management, often supported by a degree in computer science or a related field. Familiarity with cloud platforms (such as AWS, Azure, or Google Cloud), enterprise architecture frameworks, and relevant certifications like AWS Certified Solutions Architect is typically required. Excellent problem-solving abilities, communication skills, and stakeholder management set exceptional professionals apart. These competencies ensure effective design and delivery of scalable, secure, and cost-effective technology solutions that meet business objectives.

What types of projects do team members typically work on at Sierra Solutions, and how is collaboration structured within the company?

At Sierra Solutions, team members often engage in a variety of projects ranging from IT consulting and systems integration to custom software development for clients in diverse industries. Collaboration is highly encouraged, with cross-functional teams working closely together using agile methodologies. Regular stand-up meetings, code reviews, and open communication channels ensure that everyone stays aligned and can easily share expertise or seek support. This collaborative environment not only helps deliver high-quality solutions but also promotes continuous learning and professional growth.

What is Sierra Solutions?

Sierra Solutions typically refers to a company or organization that provides products or services aimed at solving business or environmental challenges. Depending on the context, it might focus on sustainable solutions, technology services, or consulting in areas such as waste management, energy efficiency, or IT support. The exact nature of Sierra Solutions can vary, so it's important to look at the specific company or organization's offerings. Generally, these solutions are designed to improve efficiency, reduce costs, or address environmental impact for clients.
More about Sierra Solutions jobs
What states have the most Sierra Solutions jobs? States with the most job openings for Sierra Solutions jobs include:
Infographic showing various Sierra Solutions job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 8% Part Time, and 6% Contract. Highlights an 78% Physical, 3% Hybrid, and 19% Remote job distribution, with an average salary of $63,640 per year, or $30.6 per hour.

Software Engineer, Agent

Sierra

San Francisco, CA • On-site

Full-time

Re-posted 10 days ago


Job description

Job Summary:
Sierra is a company focused on creating AI-driven customer experiences. They are seeking a Software Engineer to design and deliver production-grade AI agents, drive the Agent Development Life Cycle, and partner with enterprises and startups to build transformative AI solutions.
Responsibilities:
• Design and deliver production-grade AI agents: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
• Drive the Agent Development Life Cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
• Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency.
• Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.
• Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn
• Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations
• Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog!
• Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development
• Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers
Qualifications:
Required:
• Experience building and scaling end-to-end production systems
• Strong technical problem-solving skills, especially in fast-changing, ambiguous environments
• A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship
• Comfort working directly with customers to understand their needs and solve real-world problems
• Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences
Preferred:
• Experience building or deploying AI/LLM systems in production
• Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
• Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
• Prior experience with React, TypeScript, and/or Go
• Previous roles where you interfaced with customers or led technical projects with external stakeholders
Company:
Sierra helps businesses to build and deploy AI agents that communicate with users across channels such as chat, voice, email, and messaging. Founded in 2023, the company is headquartered in San Francisco, USA, with a team of 201-500 employees. The company is currently Growth Stage.