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Shrm Certification Remote Jobs in Silver Spring, MD

CFS

HR Consultant - Remote Flexibility

Washington, DC · Remote

$53 - $55/hr

HR Consultant - Remote Flexibility for Local DMV Candidates About the Company and Opportunity ... SHRM-CP, SHRM-SCP, SPHR certification is preferred * Extremely organized, able to multi-task ...

Dufry

HR Business Partner - Region 3

Bethesda, MD · Remote

SHRM certification preferred * Specialized Skillset/Competencies/Traits * Advanced knowledge across ... This is a remote/traveling position and can be based anywhere in the assigned Region, preferably ...

TEKsystems

Human Resources Generalist

Baltimore, MD · Remote

$25 - $30/hr

HR Certification (PHR, SPHR, SHRM-CP, or SHRM-SCP) preferred. * Exposure to global HR practices and ... remote position. Application Deadline This position is anticipated to close on Jul 20, 2026. About ...

Relativity

Senior Employee Relations Partner

Washington, DC · On-site +1

$112K - $168K/yr

Posting Type Remote/Hybrid Job Overview The Employee Relations Specialist serves as a trusted ... PHR, SPHR, SHRM-CP, or SHRM-SCP certification * Experience using HRIS platforms (Workday, Rippling ...

New

System One

HR Service Specialist

Baltimore, MD · Remote

$31.90/hr

Remote - offsite Hours: 40.0 Responsibilities * Respond to general associate inquiries about human ... Licenses/Certifications: HR: PHR or SHRM-CP (preferred) System One, and its subsidiaries including ...

Addison Group

Part-Time HR Contractor

Herndon, VA · Remote

$32 - $35/hr

Remote (Eastern Time Zone Preferred) Assignment Type: Contract (Through End of 2026) Pay: $32.00 ... PHR or SHRM-CP certification is a plus. * Minimum of 3-5 years of progressive Human Resources ...

System One

HR Service Specialist

Baltimore, MD · Remote

$31.90/hr

Remote - offsite Hours: 40.0 Responsibilities * Respond to general associate inquiries about human ... Licenses/Certifications: HR: PHR or SHRM-CP (preferred) System One, and its subsidiaries including ...

SSP Group

Regional People Leader

Ashburn, VA · Remote

Remote (based within a commutable distance of NYC, Boston, Philadelphia, or Newark metro areas ... PHR or SHRM-CP certification required. * Strong ability to influence and partner with senior ...

All JobsShrm Certification JobsShrm Certification Remote JobsShrm Certification Remote Jobs in Silver Spring, MD

Shrm Certification Remote information

What is a SHRM Certification Remote job?

A SHRM Certification Remote job typically refers to a remote position in human resources where SHRM certification is required or preferred. SHRM certifications, such as SHRM-CP or SHRM-SCP, demonstrate expertise in HR competencies and best practices. These roles can include HR management, talent acquisition, employee relations, or compliance. Working remotely, professionals use digital tools to manage HR tasks, ensuring alignment with company policies and industry standards.

What are the key skills and qualifications needed to thrive in the Shrm Certification Remote position, and why are they important?

Excelling as a remote SHRM Certification professional requires a deep understanding of human resources principles, employment law, and organizational policy, typically demonstrated by holding a current SHRM-CP or SHRM-SCP certification. Familiarity with HRIS platforms, employee management tools, and online collaboration software is essential for remote work. Strong communication, self-motivation, and problem-solving abilities are key soft skills that help individuals succeed independently. These competencies are important for delivering consistent HR expertise, maintaining compliance, and fostering positive workplace culture from a remote setting.

What are some common challenges faced by remote SHRM-certified professionals, and how can they be addressed?

Remote SHRM-certified professionals often encounter challenges such as building rapport with team members virtually, ensuring clear communication across time zones, and staying updated on dynamic HR regulations without in-person collaboration. Addressing these challenges involves leveraging digital communication tools, setting regular check-ins, and participating in online professional development opportunities. Proactively engaging with dispersed teams and staying organized are crucial for maintaining productivity and fostering trust. Overcoming these hurdles not only enhances job performance but also strengthens your ability to support distributed workforces effectively.

What are popular job titles related to Shrm Certification Remote jobs in Silver Spring, MD? For Shrm Certification Remote jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Shrm Certification Remote jobs in Silver Spring, MD look for? The top searched job categories for Shrm Certification Remote jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Shrm Certification Remote jobs? Cities near Silver Spring, MD with the most Shrm Certification Remote job openings:
Shrm Certification Remote jobs near you
Training and Quality Assurance Manager (Call Center)

Training and Quality Assurance Manager (Call Center)

TechOp Solutions International

Arlington, VA • Remote

Full-time

Posted 17 days ago

Job description

TechOp Solutions International is seeking an experienced Remote Manager to lead the training and quality assurance functions for a high-volume, remote call center. The Manager leads all training and quality assurance functions to ensure employees consistently deliver exceptional customer service while meeting organizational quality standards. This position oversees training development, quality monitoring, coaching initiatives, and continuous improvement programs.

Duties:

         Lead the daily operations of the Training and Quality Assurance team.

         Develop, implement, and maintain training programs for new hires and existing staff.

         Design and update training materials, job aids, and instructional resources.

         Conduct instructor-led, virtual, and self-paced training programs.

         Establish quality standards and performance evaluation methodologies.

          Monitor customer interactions across multiple communication channels to ensure compliance and service quality.

         Conduct calibration sessions with operational leadership and quality teams.

          Analyze quality trends and identify opportunities for coaching and performance improvement.

         Prepare quality assurance reports, dashboards, and performance analyses.

         Develop corrective action plans and continuous improvement initiatives.

         Coordinate with operational leadership to identify training needs and performance gaps.

          Perform additional duties as assigned

Requirements

  • Bachelor's degree from an accredited institution
  • Professional certification : Must possess a current professional certification in Human Resources or Learning and Development, such as an HRCI Professional in Human Resources (PHR), SHRM Certified Professional (SHRM-CP), or ATD Certified Professional in Talent Development (CPTD)
  •  Minimum five (5) years of experience in training, quality assurance, learning and development, or contact center operations.
  •  Experience developing instructional materials, quality monitoring programs, and performance improvement initiatives.
  • Strong analytical, problem-solving, and communication skills.
  • Must meet security eligibility requirements.

Benefits

TechOp Solutions is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, gender identity or any other characteristic protected by applicable federal, state or local laws. 

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