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Short Term Disability Claims Manager Jobs in Pennsylvania

Erie Insurance

Claims Supervisor

Media, PA

$88.69K - $141.68K/yr

Additional benefits that include company-paid basic life insurance; short-and long-term disability ... Assists the Claims Manager or VP, Field Claims in the overseeing and handling of claims. * This is ...

Erie Insurance

Claims Supervisor

Media, PA · On-site

$88.69K - $141.68K/yr

Additional benefits that include company-paid basic life insurance; short-and long-term disability ... Assists the Claims Manager or VP, Field Claims in the overseeing and handling of claims. * This is ...

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Short Term Disability Claims Manager information

See Pennsylvania salary details

$35.1K

$88.1K

$139.3K

How much do short term disability claims manager jobs pay per year?

As of May 28, 2026, the average yearly pay for short term disability claims manager in Pennsylvania is $88,072.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,200.00 and $105,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Short Term Disability Claims Manager, and why are they important?

To thrive as a Short Term Disability Claims Manager, you need strong knowledge of insurance policies, claims processes, and relevant regulations, often supported by a bachelor’s degree and experience in claims management. Familiarity with claims management software, case management systems, and compliance tools is typically required. Excellent communication, analytical thinking, and empathy are vital soft skills for effectively interacting with claimants and coordinating with internal teams. These skills ensure accurate claim adjudication, regulatory compliance, and high levels of customer satisfaction.

What are some common challenges faced by Short Term Disability Claims Managers and how can they be addressed?

Short Term Disability Claims Managers often encounter challenges such as managing high caseloads, ensuring compliance with complex regulations, and effectively communicating with claimants, healthcare providers, and employers. Balancing empathy for claimants while adhering to policy guidelines requires strong organizational and interpersonal skills. Staying up-to-date with regulatory changes and leveraging technology for case management can help address these challenges, as can participating in ongoing training and collaborating closely with cross-functional teams.

What does a Short Term Disability Claims Manager do?

A Short Term Disability Claims Manager oversees the process of evaluating and managing claims for short term disability benefits. They review medical documentation, communicate with claimants, employers, and healthcare providers, and ensure that claims are processed accurately and in compliance with company policies and legal requirements. Their role also includes making decisions on claim approvals or denials, providing guidance to claims analysts, and resolving complex cases. This position requires strong analytical, communication, and organizational skills.

What is the difference between Short Term Disability Claims Manager vs Claims Adjuster?

AspectShort Term Disability Claims ManagerClaims Adjuster
CredentialsTypically requires a bachelor’s degree in insurance, business, or related field; certifications like CPCU or ARM are commonHigh school diploma or equivalent; some roles prefer insurance or related certifications
Work EnvironmentOffice-based, managing teams and overseeing disability claims processesField or office-based, investigating and evaluating insurance claims
Industry UsageCommon in insurance companies, third-party administrators, and large employersWidely used across insurance companies, adjusting claims for various policies

While both roles involve handling insurance claims, the Short Term Disability Claims Manager oversees the disability claims process and manages teams, requiring more managerial skills and certifications. The Claims Adjuster focuses on investigating and evaluating individual claims, often working directly with claimants. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Short Term Disability Claims Manager jobs in Pennsylvania? For Short Term Disability Claims Manager jobs in Pennsylvania, the most frequently searched job titles are:
What job categories do people searching Short Term Disability Claims Manager jobs in Pennsylvania look for? The top searched job categories for Short Term Disability Claims Manager jobs in Pennsylvania are:
Short Term Disability Claims Manager jobs near you
Infographic showing various Short Term Disability Claims Manager job openings in Pennsylvania as of May 2026, with employment types broken down into 56% Full Time, 38% Part Time, 4% Contract, and 2% Nights. Highlights an 60% Physical, 20% Hybrid, and 20% Remote job distribution, with an average salary of $88,072 per year, or $42.3 per hour.

Short-Term Disability Auditor & Appeals Specialist

Novus Group

Pittsburgh, PA • Remote

$56.83/hr

Full-time, Part-time

Retirement, PTO

Posted 16 days ago

Job description

Short-Term Disability Auditor & Appeals Specialist:

Role Type: Part-Time (20 hours/week), Employee of the Company (Not a temp or contract assignment)

Shift: Day Job (Flexible schedule during EST business hours with consistent daily availability)

Work Arrangement: Remote, after training in Pittsburgh, PA 15219

Location: Remote / Pittsburgh, PA 15219

Salary Range: $32.85 – $38.85 USD

About the Opportunity

Our staffing firm is representing a permanent, part-time career opportunity. If selected, you will be hired directly as a regular employee of the organization we represent. You will be on their payroll and eligible for their benefits (pro-rated for part-time status) from your start date. This is not a temporary, contract, or "temp-to-hire" role.

Purpose

We are seeking a highly skilled professional to manage first-level Short-Term Disability (STD) appeals and perform critical quality reviews. This role is essential in ensuring that claims are handled with clinical and regulatory accuracy. As an Appeals Specialist, you will act as a key resource for the ERISA committee and provide feedback to management to drive ongoing training and process improvements.

Responsibilities

  • Appeals Management: Maintain a caseload of appeal files; evaluate and investigate denied claims to determine if original decisions were appropriate.
  • Regulatory Compliance: Ensure all appeals are processed in conformity with ERISA regulations, state laws, and company guidelines.
  • Quality Auditing: Provide thorough audit reviews of appealed cases to the Department Manager for training and quality assurance purposes.
  • Documentation & Communication: Investigations must be documented thoroughly. You will be responsible for writing complex, accurate decision letters to claimants or their representatives.
  • Reporting: Monitor the inventory of STD appeals and provide comprehensive monthly reports and summaries of appeal decisions to management.
  • Professional Representation: Serve as a subject matter expert and testify, as necessary, in legal proceedings regarding claim investigations.
Minimum Essential Requirements

  • Bachelor’s Degree.
  • Minimum of 5 years of disability claims management experience (Short-Term Disability preferred).
  • 3 years of demonstrated experience specifically in a Short-Term Disability appeals environment.
  • Expert Knowledge: Deep understanding of federal and state laws impacting disability management, including ERISA, ADA, FMLA, and FLSA.
  • Communication Skills: Proven ability to write complex professional letters and communicate effectively in emotionally charged situations.
  • Medical Literacy: Strong knowledge of ICD-10 (formerly ICD-9) and medical terminology.
  • Self-Management: Must be self-motivated with the ability to handle multiple priorities and strict deadlines independently.
Performance-Based Earning Potential

This role offers a structured path for financial advancement. Through consistent high performance, leadership development, and continuous learning over time, employees have the opportunity to earn up to $56.83 per hour.

Premier Benefits
  • Exceptional Retirement Package: Retirement plans including a 403(b) Savings Plan with employer matching and a Cash Balance Plan. Combined, the organization contributes up to 8% of your eligible pay toward your future.
  • World-Class Healthcare: Access preventive care and specialty services through an exclusive provider network.
  • Generous Paid Time Off: Enjoy up to 5.5 weeks of PTO per year (pro-rated), plus 7 paid holidays, with unique options to buy or sell PTO days to fit your lifestyle.
  • Tuition Assistance: Benefit from up to $6,000 per academic year in tuition reimbursement, plus exclusive tuition discounts at over 30 partner colleges and universities.