Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making ...
Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making ...
Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making ...
Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making ...
Case Manager
Iowa City, IA · On-site
$17.50 - $22.50/hr
Case Manager Thrive Now Recovery Centers - Iowa City, IA Help Individuals Build a Strong Foundation ... Short-Term Disability * Employee Assistance Program (EAP) * Professional development and career ...
Case Manager
Iowa City, IA · On-site
$17.50 - $22.50/hr
Case Manager Thrive Now Recovery Centers - Iowa City, IA Help Individuals Build a Strong Foundation ... Short-Term Disability * Employee Assistance Program (EAP) * Professional development and career ...
Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making ...
Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making ...
Disability Representative Sr
Dubuque, IA · On-site
Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making ...
Disability Representative Sr
Dubuque, IA · On-site
Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making ...
Disability Representative Sr
Dubuque, IA · On-site
Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making ...
Disability Representative Sr
Dubuque, IA · On-site
Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making ...
Disability Representative Sr
$36K - $42K/yr
Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making ...
Disability Representative Sr
$36K - $42K/yr
Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making ...
Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making ...
Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making ...
Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making ...
Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making ...
Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making ...
Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making ...
Disability Representative Sr
Dubuque, IA · On-site
Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making ...
Disability Representative Sr
Dubuque, IA · On-site
Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making ...
Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making ...
Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making ...
Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making ...
Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making ...
Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making ...
Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making ...
Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making ...
Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making ...
Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making ...
Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making ...
Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making ...
Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making ...
Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making ...
Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making ...
To provide disability case management and claim determinations based on complex medical documentation and the applicable disability plan interpretation including determining benefits due and making ...
To provide disability case management and claim determinations based on complex medical documentation and the applicable disability plan interpretation including determining benefits due and making ...
Disability Representative Sr
$34K - $39K/yr
Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making ...
Disability Representative Sr
$34K - $39K/yr
Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making ...
Short Term Disability Case Manager information
See Iowa salary details
$13.55 - $15.95
6% of jobs
$18.19 is the 25th percentile. Wages below this are outliers.
$15.95 - $18.35
20% of jobs
The median wage is $20.60 / hr.
$18.35 - $20.75
25% of jobs
$20.75 - $23.15
21% of jobs
$23.75 is the 75th percentile. Wages above this are outliers.
$23.15 - $25.55
9% of jobs
$25.55 - $27.96
5% of jobs
$27.96 - $30.36
4% of jobs
$30.36 - $32.76
3% of jobs
$32.76 - $35.16
2% of jobs
$35.16 - $37.56
2% of jobs
$37.56 - $39.96
1% of jobs
$13
$23
$39
How much do short term disability case manager jobs pay per hour?
As of Jul 31, 2026, the average hourly pay for short term disability case manager in Iowa is $23.25, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $25.29 per hour, depending on experience, location, and employer.
What does a Short Term Disability Case Manager do?
A Short Term Disability Case Manager is responsible for overseeing and coordinating the claims process for employees who are temporarily unable to work due to illness or injury. They review medical documentation, communicate with claimants, healthcare providers, and employers, and ensure that claims are processed efficiently and in compliance with regulations. Their goal is to support claimants through their recovery while managing the employer’s short term disability policies and ensuring fair decisions are made about benefits eligibility.
What is the difference between Short Term Disability Case Manager vs Long Term Disability Case Manager?
| Aspect | Short Term Disability Case Manager | Long Term Disability Case Manager |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in healthcare, social work, or related field; certifications like CRC or CDMS are common | Similar credentials as short term, often requiring experience in disability or insurance claims |
| Work Environment | Office-based, handling claims for short-term disability benefits, often with regular hours | Similar environment, managing long-term claims, sometimes with more complex case management |
| Employer & Industry | Insurance companies, third-party administrators, healthcare providers | Insurance companies, disability management firms, healthcare organizations |
While both roles involve managing disability claims, Short Term Disability Case Managers focus on temporary, short-duration claims, whereas Long Term Disability Case Managers handle more complex, long-term cases. The skills, credentials, and work environments are quite similar, but the scope and duration of cases differ.
What are the key skills and qualifications needed to thrive as a Short Term Disability Case Manager, and why are they important?
To thrive as a Short Term Disability Case Manager, you need knowledge of disability claims processes, medical terminology, and a relevant degree or experience in insurance, healthcare, or case management. Familiarity with claims management systems, Microsoft Office Suite, and sometimes certification such as Certified Case Manager (CCM) is valuable. Exceptional organizational skills, empathy, and effective communication help build trust with clients and coordinate with healthcare providers. These skills ensure accurate claim evaluation, regulatory compliance, and positive client outcomes during challenging times.
What are some common challenges faced by Short Term Disability Case Managers, and how can they be managed effectively?
Short Term Disability Case Managers often face challenges such as balancing a high caseload, ensuring timely communication with both claimants and healthcare providers, and navigating complex medical and legal documentation requirements. Effective organization, clear communication, and a strong understanding of disability policies are crucial for success in this role. Many employers provide ongoing training and utilize case management software to streamline processes, which can help Case Managers stay on top of deadlines and deliver quality support to claimants.
What are popular job titles related to Short Term Disability Case Manager jobs in Iowa? For Short Term Disability Case Manager jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Short Term Disability Case Manager jobs in Iowa look for? The top searched job categories for Short Term Disability Case Manager jobs in Iowa are:
What cities in Iowa are hiring for Short Term Disability Case Manager jobs? Cities in Iowa with the most Short Term Disability Case Manager job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 6 days ago
Sedgwick rating
7.6
Based on 319 frontline employees who took The Breakroom Quiz
205th of 300 rated insurance
Job description
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work
Fortune Best Workplaces in Financial Services & Insurance
Disability Representative SrPRIMARY PURPOSE:Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making timely payments/approvals and adjustments, medically managing disability claims including comorbidities, concurrent plans, and complex ADA accommodations; coordinates investigative efforts, thoroughly reviews contested claims, negotiates return to work with or without job accommodations, and evaluates and arranges appropriate referral of claims to outside vendors.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
- Makes independent claim determinations, based on the information received, to approve complex disability claims or makes a recommendation to team lead to deny claims based on the disability plan.
- Reviews and analyzes complex medical information (i.e. attending physician statements, office notes, operative reports, etc.) to determine if the claimant is disabled as defined by the disability plan.
- Oversees additional facets of complex claims including but not limited to comorbidities, concurrent plans, complex ADA accommodations, and claims outside of typical guidelines.
- Utilizes the appropriate clinical resources in case assessment (i.e. duration guidelines, in-house clinicians), as needed.
- Determines benefits due pursuant to a disability plan, makes timely claims payments/approvals and adjustments for workers compensation, Social Security Disability Income (SSDI), and other disability offsets.
- Informs claimants of documentation required to process claims, required time frames, payment information and claims status by phone, written correspondence and/or claims system.
- Communicates with the claimants' providers to set expectations regarding return to work.
- Medically manages complex disability claims ensuring compliance with duration control guidelines and plan provisions.
- Communicates clearly and timely with claimant and client on all aspects of claims process by phone, written correspondence and/or claims system.
- Coordinates investigative efforts ensuring appropriateness; provides thorough review of contested claims.
- Evaluates and arranges appropriate referral of claims to outside vendors or physician advisor reviews, surveillance, independent medical evaluation, functional capability evaluation, and/or related disability activities.
- Negotiates return to work with or without job accommodations via the claimant's physician and employer.
- Refers cases to team lead and clinical case management for additional review when appropriate.
- Maintains professional client relationships and provides excellent customer service.
- Meets the organization's quality program(s) minimum requirements.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
- Performs other duties as assigned.
QUALIFICATIONS
Education & Licensing
High School diploma or GED required. Bachelor's degree from an accredited university or college preferred. State certification or licensing in statutory leaves is preferred or may be required based on state regulations.
Experience
Three (3) years of benefits or disability case/claims management experience or equivalent combination of education and experience preferred.
Skills & Knowledge
- Knowledge of ERISA regulations, required offsets and deductions, disability duration and medical management practices and Social Security application procedures
- Knowledge of state and federal FMLA regulations
- Working knowledge of medical terminology and duration management
- Excellent oral and written communication, including presentation skills
- Proficient computer skills including working knowledge of Microsoft Office
- Analytical, interpretive, and critical thinking skills
- Ability to manage ambiguity
- Strong organizational and multitasking skills
- Ability to work in a team environment
- Ability to meet or exceed performance competencies as required by program
- Effective decision-making and negotiation skills
- Ability to exercise judgement autonomously within established procedures
WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental:Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Ability to sit at a desk for extended periods while operating a computer and phone system. Travel as required.
Auditory/Visual:Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description.They are not intended to constitute a comprehensive list of functions, duties, or local variances.Management retains the discretion to add or to change the duties of the position at any time.
As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $24.50 USD hourly. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.
Sedgwickis an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.