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Short Term Disability Analyst Jobs in Connecticut

The Hartford

Short-Term Disability Analyst

Hartford, CT · On-site +1

$46K - $67K/yr

Join our Short-Term Disability Team. The Ability Analyst is responsible for investigating and managing short-term disability claims to make timely, accurate, and customer focused benefit ...

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Short Term Disability Analyst information

What is a short term disability analyst?

A Short Term Disability Analyst is a professional who evaluates and processes claims for short term disability benefits. They review medical documents, verify eligibility, and determine the appropriate benefits for employees who are temporarily unable to work due to illness or injury. Their responsibilities often include communicating with claimants, employers, and medical providers to gather necessary information and ensure claims comply with company policies and regulations. The goal is to provide timely and accurate support to individuals during their period of disability.

What are the key skills and qualifications needed to thrive as a short term disability analyst, and why are they important?

To thrive as a Short Term Disability Analyst, you need a solid understanding of insurance policies, claims management, and medical terminology, usually supported by a degree in a related field and experience in disability claims. Familiarity with claims processing software, case management systems, and regulatory compliance tools is typically expected. Strong analytical thinking, attention to detail, and clear communication help analysts assess claims accurately and interact effectively with claimants and healthcare providers. These skills ensure timely, fair adjudication of claims while maintaining legal compliance and customer satisfaction.

What are some common challenges faced by short term disability analysts, and how can they be effectively managed?

Short Term Disability Analysts often encounter challenges such as interpreting complex medical documentation, balancing a high caseload, and ensuring timely communication with claimants, healthcare providers, and employers. Staying organized and up-to-date with regulatory changes is essential for managing these tasks efficiently. Developing strong communication skills, leveraging claims management software, and participating in ongoing training can help analysts navigate these challenges while ensuring accurate and fair claim assessments.

What is the difference between Short Term Disability Analyst vs Claims Specialist?

AspectShort Term Disability AnalystClaims Specialist
CredentialsTypically requires a bachelor's degree in healthcare, insurance, or related fieldOften requires similar credentials, such as a bachelor's degree or relevant experience
Work EnvironmentOffice setting, analyzing disability claims and policy detailsOffice or remote, handling various insurance claims including disability
Employer & IndustryInsurance companies, third-party administratorsInsurance companies, healthcare providers, or third-party administrators
Search & Comparison IntentHigh overlap with claims processing and disability management rolesOften compared for claims handling and customer service roles

The main difference is that a Short Term Disability Analyst focuses specifically on analyzing short-term disability claims, ensuring policy compliance and claim validity. A Claims Specialist may handle a broader range of insurance claims, including disability, health, or auto insurance. Both roles require similar credentials and work environments, but the Analyst role is more specialized in disability management.

How much money can you make on short-term disability?

Short-term disability analysts typically earn between $40,000 and $70,000 annually, depending on experience, location, and employer. Compensation may include benefits such as health insurance and paid time off, and the role often requires knowledge of insurance policies and claims processing.

What are popular job titles related to Short Term Disability Analyst jobs in Connecticut?

For Short Term Disability Analyst jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Short Term Disability Analyst jobs in Connecticut look for?

The top searched job categories for Short Term Disability Analyst jobs in Connecticut are:

What cities in Connecticut are hiring for Short Term Disability Analyst jobs?

Cities in Connecticut with the most Short Term Disability Analyst job openings:

Short Term Disability Analyst jobs near you
Infographic showing various Short Term Disability Analyst job openings in Connecticut as of August 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 94% In-person, and 6% Remote job distribution.

Short-Term Disability Analyst

Hartford, CT • On-site

The Hartford Financial Services Group, Inc.
Finance and Insurance • 10K+ employees

8.8

Company rating: 8.8 out of 10

Based on 122 frontline employees who took The Breakroom Quiz

56th of 312 rated insurance

Good employer

Recommended by students

Paid breaks

Learn more about The Hartford Financial Services Group, Inc.external

$46K - $67K/yr

Full-time

Re-posted 10 days ago

Job description

Ability Analyst - C410AN
Sr Ability Analyst - C409AN
We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.
Do you enjoy helping people? Then you belong here. We currently have an excellent claims professional career opportunity available. Join our Short-Term Disability Team.
The Ability Analyst is responsible for investigating and managing short-term disability claims to make timely, accurate, and customer focused benefit determinations across short term disability. This role partners closely with customers, medical providers, employers, and internal stakeholders to evaluate eligibility, support recovery, and facilitate a safe and responsible return to work when appropriate.
Using medical, vocational, financial, and functional information, the Ability Analyst manages claims through initial and ongoing decision points while adhering to corporate claim standards, policies, procedures, and all applicable statutory, regulatory, and ethical requirements. Claim complexity may vary based on experience and business needs and may include working with customers experiencing behavioral health conditions, complex medical diagnoses, or terminal illness.
The Ability Analyst supports the organization's mission of helping customers rebuild their lives after an unexpected illness or event by delivering empathetic service, sound decision making, and consistent claim management throughout the short-term disability lifecycle.
Work Arrangement:
This role can have a Hybrid or Remote work schedule. Candidates who live near one of our office locations (Hartford, CT, San Antonio, TX, Lake Mary, FL, Scottsdale, AZ, Naperville, IL, Alpharetta, GA and Sunrise, FL) will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work schedule, with the expectation of coming into an office as business needs arise.
  • Start Date (Stag Week): September 28, 2026
  • Training Start Date: October 5, 2026
  • Training Hours: Core business hours , Monday-Friday
  • Training Duration: 6 weeks
  • Post-Training Schedule: Core business hours

Responsibilities:
  • Investigate and manage short term disability by gathering and evaluating information from claimants, employers, and medical providers.
  • Analyze medical, vocational, financial, and claim related information to support accurate initial and ongoing benefit determinations.
  • Guide customers through the disability and recovery process, focusing on functional abilities, clear expectations, and supportive communication.
  • Maintain professional written and verbal communications with internal and external partners to deliver timely, customer centered outcomes.
  • Apply critical thinking, sound judgment, and analytical reasoning to assess risk, resolve issues, and make consistent claim decisions.
  • Collaborate effectively in a fast paced, team based environment to retrieve, evaluate, and relay claim related information.
  • Leverage technology responsibly to manage claims efficiently, understand the role of technology while applying appropriate judgement, remain aware of potential risks, and support quality outcomes.
  • Demonstrate empathy and emotional intelligence when navigating difficult conversations and complex situations.
  • Adapt to change, learn new concepts and tools, and support continuous improvement in an evolving business environment.
  • Understand how claim decisions interact with other benefit programs to anticipate customer needs and provide accurate guidance.

Qualifications:
  • High School Diploma or GED required; Associate or Bachelor's degree preferred but not required.
  • 1+ years of customer service experience preferred but not required.
  • Medical, clinical, or vocational background is a plus but not required.
  • Proficiency with Microsoft Office and the ability to navigate multiple systems simultaneously.
  • Strong time management and organizational skills, with the ability to manage competing priorities.
  • Ability work effectively in a structured, inclusive, and collaborative team environment.

Compensation
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:
$46,222-$67,900
The posted salary range reflects our ability to hire at different position titles and levels depending on background and experience.
Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
About Us | Our Culture | What It's Like to Work Here | Perks & Benefits
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About Hartford

Sourced by ZipRecruiter

Hartford Financial Services Group, widely recognized as The Hartford, is a renowned company based in Hartford, CT, US. Established in 1810, it has evolved into an industry leader in the insurance and financial services sector, proudly serving more than one million businesses in the US. The Hartford is committed to offering a gamut of insurance products that include homeowners, automobile, and business insurance as well as employee benefits and mutual funds. The company’s core values revolve around customer-focused innovations, diversity and inclusion, and ethical dealings that have earned them a customer-centric reputation. This shapes their mission which revolves around aiding their clients to overcome unforeseen obstacles and enhancing their wealth over time. Among the company's noted accomplishments is being consistently listed among the World's Most Ethical Companies, a testament to their unwavering commitment towards responsible business practices.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

Hartford, CT, US

Year founded

1810

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