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Shore Excursion Manager Jobs in Oregon (NOW HIRING)

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Shore Excursion Manager information

See Oregon salary details

$24.3K

$64.9K

$108.4K

How much do shore excursion manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for shore excursion manager in Oregon is $64,865.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $73,000.00 per year, depending on experience, location, and employer.

What does a shore excursion manager do?

A Shore Excursion Manager is responsible for planning, organizing, and overseeing all off-ship activities and tours for cruise passengers when the ship is in port. They coordinate with local tour operators, ensure the quality and safety of excursions, and handle customer service issues related to shore activities. Their role also includes promoting excursions, managing schedules, and resolving any problems that may arise during tours. This position is crucial for ensuring guests have enjoyable and seamless experiences while visiting different destinations.

What skills and qualifications are needed to thrive as a shore excursion manager?

To thrive as a Shore Excursion Manager, you need strong organizational skills, destination knowledge, and experience in tourism or hospitality management, often supported by a relevant degree. Familiarity with reservation systems, tour management software, and safety protocols is typically required. Exceptional communication, problem-solving abilities, and customer service skills help you exceed guest expectations and manage unforeseen challenges. These competencies are crucial for ensuring smooth operations, guest satisfaction, and the overall success of shore excursion programs.

What are the biggest challenges a shore excursion manager faces when coordinating tours for cruise passengers?

One of the main challenges for a Shore Excursion Manager is ensuring smooth coordination between local tour operators, ship schedules, and guest expectations. Weather, port changes, and unforeseen circumstances can require last-minute adjustments, making flexibility and problem-solving skills essential. The role also involves managing guest feedback and resolving issues promptly to maintain high satisfaction levels. Collaboration with onboard teams and local partners is frequent, so strong communication and organizational abilities are crucial.

What is the difference between Shore Excursion Manager vs Tour Coordinator?

AspectShore Excursion ManagerTour Coordinator
CredentialsCustomer service experience, tourism certificationsEvent planning, customer service skills
Work EnvironmentOnboard cruise ships, port locationsTravel agencies, tour companies
Industry UsageCommonly employed by cruise linesUsed by tour operators and travel agencies
Primary FocusManaging shore excursions, customer satisfactionCoordinating tours, logistics management

The Shore Excursion Manager and Tour Coordinator roles both involve customer service and tourism, but the Shore Excursion Manager primarily oversees shore excursions on cruise ships, ensuring guest satisfaction. The Tour Coordinator focuses on organizing and managing tours for travel agencies or tour companies. While their responsibilities overlap in planning and customer interaction, their work environments and specific duties differ significantly.

What are popular job titles related to Shore Excursion Manager jobs in Oregon?

For Shore Excursion Manager jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Shore Excursion Manager jobs in Oregon look for?

The top searched job categories for Shore Excursion Manager jobs in Oregon are:

What cities in Oregon are hiring for Shore Excursion Manager jobs?

Cities in Oregon with the most Shore Excursion Manager job openings:

Shore Excursion Manager jobs near you

Historian/Destination Speaker

American Cruise Lines

The Dalles, OR • On-site

Full-time

Posted 3 days ago

New

Job description

Historian/Destination Speaker
American Cruise Lines, the world’s leading small ship cruise line, is adding to its team of onboard Historians and Destination Speakers and is looking for passionate individuals to enhance the onboard experience. Discover the best of America and the country’s most beautiful waterways while visiting the unique cities and towns along the way. American Cruise Lines’ guests are well-traveled individuals looking for a destination-focused adventure, where they will have the opportunity to explore the history, culture and natural scenery of each unique port visited. Our Historian and Destination Speakers play an integral role in the guest experience through educational presentations, underway commentary, port overviews, casual talks and group discussions.
At American Cruise Lines, we are driven by our values—Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America’s Story on the Finest American Ships.
General Qualifications:
  • Extremely polished public speaking skills required.
  • Excellent and polished presentation skills.
  • Extraordinarily knowledgeable of the history, geography, ecology, ports of call, and other points of interest within the cruise itinerary.
  • Strong interpersonal and social skills required.
  • Must possess a strong sense of production and presentation.
  • Must be enthusiastic, outgoing, confident, friendly, sociable, service-minded, and always have a can-do attitude.
  • Excellent time management and attention to detail.
Region-specific Minimum Requirements Include:
West Coast Itineraries (with extensive knowledge of either)
  • Puget Sound amp; Alaska – Topics should include Marine Wildlife, Glaciers amp; Ice Fields, Native American amp; Alaskan Native Cultures, Geology, Forests amp; Ecosystems, Exploration amp; Settlement, and The Fishing amp; Seafood Industry.
  • The Columbia amp; Snake Rivers – Topics should include Lewis amp; Clark, Native American Culture, Geology, Wildlife amp; Ecology, Wine amp; Agriculture, and Hydropower amp; Dams, Mt. St. Helens, the Oregon Trail and River Navigation.
Mississippi River ( amp; Tributaries) Itineraries
  • Extensive knowledge of the Upper or Lower Mississippi, Ohio, or Tennessee amp; Cumberland Rivers.
  • Topics should include The Civil War amp; Historic Battles, The Louisiana Purchase, Agriculture amp; Industry, River Navigation, Music amp; Cultural Contributions, Culinary Traditions, Native American Cultures, Mark Twain amp; Literature, Floods amp; River Management, and Architecture amp; Historic Homes.
East Coast Itineraries (with extensive knowledge of either)
  • New England – Topics should include Colonial History, Maritime Heritage, The Revolutionary War, Lighthouses amp; Navigation, Literary amp; Artistic Contributions, Lobstering amp; Fishing Industry, Architectural Styles, Whaling, and Culinary Traditions.
  • Chesapeake Bay – Topics should include Jamestown, Williamsburg amp; Early American History, Native American Cultures, Maritime Heritage, The Revolutionary War, The War of 1812, The Civil War and Crabbing amp; Oystering.
  • The Historic South – Topics should include Colonial amp; Antebellum History, The Civil War, The Revolutionary War, Gullah Culture amp; Heritage, Architectural Styles amp; Historic Homes, Southern Literature, the Civil Rights Movement, Maritime History, Southern Culinary Traditions and Southern Gardens amp; Horticulture.
  • Florida – Topics should include the Spanish Exploration, Native American History, The Everglades amp; Ecosystems, Pirates amp; Maritime History, Marine Wildlife, Hemingway amp; Literature, Architectural Styles, and Hurricanes amp; Weather Patterns.
Great Lakes Itineraries
  • Topics should include Native American Cultures, French amp; British Exploration, The War of 1812, Maritime Heritage amp; Shipwrecks, Lighthouses amp; Navigation, Immigration amp; Industry, Architecture amp; Historic Cities, Music amp; Artistic Contributions, Culinary Traditions and Wildlife amp; Ecology.
Responsibilities:
  • Provide daily formal presentations (45-60 mins each).
  • All presentations should be supported by PowerPoint visuals.
  • Provide narration/commentary while the ship is underway from port to port during daylight hours, broadcast over the ship’s PA system to public lounges, outer decks and into guest staterooms.
  • Present daily 15-20 min Port Previews and Q amp;A for all ports of call included on the cruise.
  • Participate in daily hosting of Shore Excursions providing coach commentary when needed.
  • Dine with guests each evening.
  • Be available to guests throughout the day and evening for one-on-one chats and socialization.
Work Schedule:
  • 7 Days per week while onboard the ship.
  • Weeks working and living onboard the ship range depending on candidate availability and regional needs.
  • Covered Expenses – American Cruise Lines provides travel to and from your assigned vessel, along with room and board.
Attributes for Success:
  • Passion for building relationships and speaking about American history.
  • Ability to engage guests throughout each cruise.
  • Sense of urgency in all guest, crew, and home office requests.
  • Positive attitude and receptive to continuous performance feedback.
  • Basic knowledge of audio/visual equipment.
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