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Shopify Technical Support Jobs (NOW HIRING)

Cypress HCM

Technical Support Engineer

San Francisco, CA · On-site

$39.21 - $44.13/hr

Technical Support Engineer Description: * We are seeking a talented and customer-focused Technical ... integrations (particularly with Shopify), and sharing actionable insights across Product ...

Rewind

Senior Technical Support Engineer (T3)

Ontario, CA · On-site

$80 - $100/hr

... and Shopify. We are backed by Insight Partners, Inovia, Bessemer and Atlassian Ventures and are ... The Senior Technical Support Engineer (T3) is the highest tier of our support organization, serving ...

JConnect Inc

Shopify POS lead

Los Angeles, CA · On-site

Shopify POS Lead Location: Los Angeles CA (3 days in a week) Duration: 6+ months contract ... technical support for new-store openings and international expansion. • Support testing and ...

Gigs, Inc.

Technical Support Engineer

Manhattan, NY · On-site

$150 - $200/hr

... Shopify. We're tackling deep technical and regulatory challenges to make connectivity truly ... The Role As a Technical Support Engineer, you will serve as the technical anchor for our support ...

Bright Thinker Inc

Support Specialist

Lewisville, TX · Hybrid

This hybrid position serves as the primary technical resource for Bright Thinker employees, supporting day-to-day technology needs while helping maintain critical business systems including Shopify ...

Bright Thinker Inc

Support Specialist

Lewisville, TX · On-site

This hybrid position serves as the primary technical resource for Bright Thinker employees, supporting day-to-day technology needs while helping maintain critical business systems including Shopify ...

Bright Thinker

Support Specialist

Lewisville, TX · On-site

This hybrid position serves as the primary technical resource for Bright Thinker employees, supporting day-to-day technology needs while helping maintain critical business systems including Shopify ...

AEG

Shopify & IT Systems Specialist

Englishtown, NJ · On-site

$20/hr

Provide in-person and remote technical support company-wide, including hardware (computers ... Use AI tools to speed up Shopify development, automate routine support tasks, and troubleshoot ...

Worky

SHOPIFY WEB DEVELOPER

Longmont, CO · On-site

$100 - $125/hr

Provide technical support to departmental teams that work directly with Shopify. * Experience in Shopify administration and management * Review and take ownership of new and existing 3rd party ...

Leanin' Tree Inc.

SHOPIFY WEB DEVELOPER

Longmont, CO · On-site

$100 - $125/hr

Provide technical support to departmental teams that work directly with Shopify. * Experience in Shopify administration and management * Review and take ownership of new and existing 3 rd party ...

Worky

Shopify Platform Developer

Dallas, TX · On-site

$100 - $125/hr

Support fulfillment channels including BOPIS, ship-from-store, and same-day delivery, including OMS ... Translate technical concepts clearly for non-technical stakeholders * Stay current on Shopify Plus ...

DemandPDX

Shopify Solution Architect

$64.50 - $85/hr

We are looking for someone who can lead technical conversations with clients, participate in sales ... will support the brand for years to come? Can you determine how Shopify should integrate into a ...

BRUNT Workwear

Frontend Developer, Shopify

Wilmington, MA · On-site

$113K - $132K/yr

... that support business operations. * Collaborate with the Technology team to ensure Shopify integrations with back-end platforms operate as expected, escalating technical issues through the ...

Outsourcey

Shopify Specialist

Join us and help elevate businesses with complete control and comprehensive support, let's shape ... Troubleshoot and resolve technical issues related to the Shopify platform. * Optimize the website ...

Formlabs

Senior Shopify Engineer

Somerville, MA · On-site

$133K - $176K/yr

... support our growth and improve operational efficiency. This is an exciting opportunity for a ... Collaborate with stakeholders and technical partners to define and understand requirements and ...

Formlabs

Senior Shopify Engineer

Somerville, MA · On-site

$133K - $176K/yr

... support our growth and improve operational efficiency. This is an exciting opportunity for a ... Collaborate with stakeholders and technical partners to define and understand requirements and ...

Get Raw Nutrition

$80 - $100/hr

... support when platform-level issues arise ... We need someone who takes full ownership of the store's technical operations, responds quickly when ...

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Shopify Technical Support information

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$15

$24

$48

How much do shopify technical support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for shopify technical support in the United States is $24.41, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.40 per hour, depending on experience, location, and employer.

What is a Shopify Technical Support specialist?

A Shopify Technical Support specialist is a professional who assists Shopify users with technical issues related to their online stores. They help customers troubleshoot problems, provide guidance on using Shopify's features, and resolve issues with themes, apps, payments, and integrations. Their goal is to ensure that merchants have a smooth experience running their online businesses by offering timely and knowledgeable support through various channels such as chat, email, or phone.

What are some common technical challenges Shopify Technical Support specialists handle, and how do they typically resolve them?

Shopify Technical Support specialists frequently assist users with issues such as theme customization errors, payment gateway integrations, and troubleshooting app installations. They often resolve these challenges by guiding merchants through step-by-step solutions, utilizing Shopify’s admin panel, and escalating complex cases to development teams when necessary. The role requires patience, strong communication skills, and a solid understanding of Shopify's platform to ensure merchants can run their stores smoothly. Collaboration with other support agents and product specialists is common to provide comprehensive solutions.

What are the key skills and qualifications needed to thrive as a Shopify Technical Support specialist, and why are they important?

To excel as a Shopify Technical Support specialist, you need a strong understanding of e-commerce platforms, troubleshooting skills, and preferably experience with Shopify’s interface and common integrations. Familiarity with ticketing systems, live chat platforms, and basic web technologies like HTML, CSS, and APIs is often required. Excellent communication, patience, and problem-solving abilities help you convey solutions clearly and maintain positive customer relationships. These skills ensure that customers receive efficient, accurate support, leading to higher satisfaction and successful online store operations.

What are popular job titles related to Shopify Technical Support jobs?

For Shopify Technical Support jobs, the most frequently searched job titles are:

Shopify E-Commerce & Integrations Manager

Los Angeles, CA • On-site

Yoh - A Day & Zimmerman Company
See more jobs at Yoh - A Day & Zimmerman Companyexternal

$120K - $160K/yr

Other

Medical, Dental, Vision, Life, Retirement

Posted yesterday

New

Job description

Yoh has an exciting opportunity for a Shopify E-Commerce & Integrations Manager to join our Retail client. The ideal candidate will have 5+ years of hands-on Shopify Plus experience with a strong technical background in Shopify development, systems integrations, and high-volume e-commerce environments. This individual should live within a commutable distance to Northridge, CA and be comfortable working onsite 5 days per week.
See below for abbreviated job responsibilities and requirements. If after reviewing, you are interested in learning more about this or other opportunities, please apply with your updated resume ASAP.
Title: Shopify E-Commerce Manager
Compensation: $120,000 $160,000/year
Type: Full-Time
Industry: Retail
Overview We are seeking a hands-on Shopify E-Commerce & Integrations Manager to support the development, integration, optimization, and ongoing performance of a high-volume Shopify Plus environment.
This role will work across e-commerce, technology, and operations, with responsibility for Shopify development, platform integrations, troubleshooting, and supporting frequent product launches. The ideal candidate combines strong Shopify technical expertise with the ability to work across multiple business systems and thrive in a fast-paced, rapidly evolving retail environment.
Key Responsibilities
  • Manage, maintain, and enhance Shopify Plus storefront functionality
  • Develop and maintain custom Shopify functionality, including Shopify Functions
  • Perform hands-on development using Shopify Liquid, HTML, CSS, and JavaScript
  • Troubleshoot complex issues across Shopify themes, apps, integrations, checkout functionality, and connected systems
  • Support integrations between Shopify and enterprise platforms including ERP, middleware/iPaaS, WMS, 3PL, and international commerce solutions
  • Assist with the implementation, maintenance, and optimization of system integrations and data flows
  • Support new vendor and technology integrations within the e-commerce ecosystem
  • Monitor and improve site performance, stability, and overall functionality
  • Support frequent product launches, promotions, and high-volume e-commerce events
  • Partner cross-functionally with marketing, design, operations, and technical stakeholders
  • Document integrations, technical processes, fixes, and platform improvements
  • Evaluate Shopify platform updates and new functionality that may benefit the business
  • Support international e-commerce operations and third-party logistics integrations
Technical Focus Areas
  • Shopify Plus development and administration
  • Shopify Functions
  • Shopify Liquid, HTML, CSS, and JavaScript
  • Shopify apps and custom integrations
  • ERP and order-management integrations
  • Middleware / iPaaS platforms such as Celigo or similar
  • NetSuite or comparable ERP platforms
  • WMS and fulfillment system integrations
  • 3PL integrations
  • International commerce platforms such as Global-e or similar
  • Website performance and platform stability
  • API and systems troubleshooting
Qualifications
  • 5+ years of relevant Shopify / Shopify Plus experience
  • Strong hands-on experience developing and supporting Shopify Plus environments
  • Experience working with Shopify Functions
  • Strong working knowledge of Shopify Liquid, HTML, CSS, and JavaScript
  • Experience integrating Shopify with ERP, WMS, middleware, 3PL, or other enterprise systems
  • Experience with NetSuite, Celigo, or comparable platforms strongly preferred
  • WMS integration experience strongly preferred
  • Experience supporting high-volume DTC or retail e-commerce environments
  • Experience supporting frequent product drops, launches, and rapidly changing business priorities
  • Strong troubleshooting and problem-solving skills across interconnected systems
  • Ability to work independently and take ownership of technical issues from identification through resolution
  • Strong cross-functional communication skills
  • Comfortable working in a fast-paced, high-growth environment where priorities can shift quickly
  • Bachelor s degree strongly preferred
  • Ability to work onsite in Northridge, CA, 5 days per week
Nice to Have
  • Experience in fashion, apparel, consumer retail, or another high-volume DTC environment
  • Experience with international e-commerce and cross-border commerce platforms
  • Experience with WMS implementations or integrations
  • Experience onboarding and integrating new technology vendors

Estimated Min Rate: $112000.00
Estimated Max Rate: $160000.00
What s In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh s extensive talent community that will provide you with access to Yoh s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:
  • Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
  • Health Savings Account (HSA) (for employees working 20+ hours per week)
  • Life & Disability Insurance (for employees working 20+ hours per week)
  • MetLife Voluntary Benefits
  • Employee Assistance Program (EAP)
  • 401K Retirement Savings Plan
  • Direct Deposit & weekly epayroll
  • Referral Bonus Programs
  • Certification and training opportunities

Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit ;/strong> to contact us if you are an individual with a disability and require accommodation in the application process.
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh s hiring clients preferences. To learn more about Yoh s privacy practices, please see our Candidate Privacy Notice: ;br>
Stay Safe During Your Job Search
Fraudulent recruiting communications have become increasingly common. Emails from Yoh recruiters will only come from an @yoh.com email address. Yoh will never ask candidates to pay fees, purchase equipment, send gift cards, or transfer funds as part of the recruiting or hiring process. If you receive a communication that appears suspicious or requests payment, contact Yoh directly before responding or sharing personal information.

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