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Shopify Support Specialist Jobs (NOW HIRING)

Bright Thinker is seeking a highly motivated and technically proficient Support Specialist to ... Shopify Administration & Support * Support Bright Thinker's Shopify storefront operations. * Assist ...

... Specialist to provide internal technology support while assisting with the administration ... Shopify Administration & Support * Support Bright Thinker's Shopify storefront operations. * Assist ...

... Specialist to provide internal technology support while assisting with the administration ... Shopify Administration & Support * Support Bright Thinker's Shopify storefront operations. * Assist ...

Marketing Support Specialist

Fullerton, CA ยท On-site

$55K - $70K/yr

Marketing Support Specialist 6D Helmets The Marketing Support Specialist works day-to-day within ... Shopify analytics, GA4, social/email platforms) for review โ€ข Provides general day-to-day support ...

Shopify Specialist Looking to take your career to the next level? Then this role is for you! Join ... Join us and help elevate businesses with complete control and comprehensive support, let's shape ...

E-Commerce Specialist About Us We are a growing character IP and plush toy company creating ... Shopify * Support day-to-day Shopify store operations. * Create and update products, collections ...

We are looking for an experienced E-Commerce Specialist to manage and grow our online business ... Support day-to-day Shopify store operations. * Create and update products, collections, pricing ...

We are looking for an experienced E-Commerce Specialist to manage and grow our online business ... Support day-to-day Shopify store operations. * Create and update products, collections, pricing ...

We are looking for an experienced E-Commerce Specialist to manage and grow our online business ... Support day-to-day Shopify store operations. * Create and update products, collections, pricing ...

We are looking for an experienced E-Commerce Specialist to manage and grow our online business ... Support day-to-day Shopify store operations. * Create and update products, collections, pricing ...

We are looking for a dynamic Shopify & Systems Specialist to join our team and support our e-commerce platform and IT operations across multiple locations. We are seeking an enthusiastic, tech-savvy ...

IT Support Specialist - Retail

Chicago, IL ยท On-site

$55K - $60K/yr

AKIRA IT Support Specialist - Retail In 2002, AKIRA opened the doors to its first women's clothing ... Maintain and troubleshoot a variety of store-level hardware devices, including POS systems (Shopify ...

The Wholesale Support Specialist provides operational and administrative support to Geometry ... Maintain accurate product information and account settings across Shopify B2B and Faire. * Update ...

$60 - $80/hr

The Wholesale Support Specialist provides operational and administrative support to Geometry ... Maintain accurate product information and account settings across Shopify B2B and Faire. * Update ...

AKIRA IT Support Specialist - Retail In 2002, AKIRA opened the doors to its first women's clothing ... Maintain and troubleshoot a variety of store-level hardware devices, including POS systems (Shopify ...

AKIRA IT Support Specialist - Retail In 2002, AKIRA opened the doors to its first women's clothing ... Maintain and troubleshoot a variety of store-level hardware devices, including POS systems (Shopify ...

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Shopify Support Specialist information

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How much do shopify support specialist jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for shopify support specialist in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.37 per hour, depending on experience, location, and employer.

What cities are hiring for Shopify Support Specialist jobs?

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What states have the most Shopify Support Specialist jobs?

States with the most job openings for Shopify Support Specialist jobs include:

What are popular job titles related to Shopify Support Specialist jobs?

For Shopify Support Specialist jobs, the most frequently searched job titles are:

Information Technology_USA - USA_Engineer

Jacksonville, FL โ€ข On-site

Real Soft, Inc.
IT Servicesย โ€ขย 501 - 1,000 employees

Contractor

Re-posted 8 days ago


Job description

2 Candidate Submittal Slots, New High Level Policy
MSP Owner: Rob Finton
Location: Westchester, IL (Chicago) - 100% Onsite
Duration: 6 months
skill id: 10872786
Competencies: 5-8+ years experience
EUCS_TOOLS_SCCM
Desktop Support
Role Overview:
Seeking a customer-focused White-Glove Support Specialist to provide premium onsite EUC support for executive users and retail store environments. Primarily focusing on Shopify POS rollout to the stores. This role is critical to improving IT service perception, resolving long-standing issues, and ensuring smooth EUC operations during a major infrastructure rollout.
Key Responsibilities:
โ€ข Executive & Onsite Support
o Deliver high-touch, personalized IT support (EUC) to executives and onsite staff.
o Deep end-point management experience, including Intune with mixed operating systems (Windows, Mac OS, iPads, Android tablets).
o Provide hands-on assistance with laptops, tablets, POS devices, printers, and peripherals.
o Troubleshoot hardware/software issues and escalate to EUC or depot teams as needed.
โ€ข Customer Service & Store Engagement
o Primary focus on Shopify support and Hardware installations
o Act as the first point of contact for store IT issues, coordinating with Customer's Service Center (Store Support).
o Address and resolve long-standing tickets and improve store satisfaction with IT services.
o Maintain a professional and responsive presence across store and office environments.
โ€ข Operational Coordination
o SCCM expertise
o Support device provisioning via Intune and QR code workflows.
o Assist with depot logistics, including equipment staging, shipping, and returns.
o Monitor inventory and ensure timely resolution of service requests.
โ€ข Documentation & Reporting
o Maintain accurate records of support activities and ticket resolutions.
o Provide feedback to infrastructure and EUC teams to improve service delivery.
Required Skills & Experience:
โ€ข 5-8 years of experience in end-user support roles.
โ€ข Strong customer service orientation with excellent communication skills.
โ€ข Familiarity with Windows OS, Intune, ServiceNow, and POS systems.
โ€ข Ability to work independently and manage multiple priorities in a fast-paced environment.
Preferred Qualifications:
โ€ข Experience supporting retail or executive environments.
โ€ข Knowledge of depot operations and device lifecycle management.
โ€ข Experience with Shopify integration / roll out is added advantage