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Shopify Merchant Success Manager Jobs in Utah (NOW HIRING)

Redo

Product Analyst

Draper, UT

  • PTO

More on Redo: Redo is an e-commerce platform that provides returns management, order tracking ... Shopify merchants. We serve DTC brands on Shopify, Shopify Plus, BigCommerce, CommentSold, and ...

AfterShip

Technical Account Manager

Washington, UT · On-site

  • Medical

  • Retirement

  • PTO

Hands-on familiarity with TikTok Shop (Seller Center, catalog/listing management, order and inventory sync, fulfillment workflows) and Shopify. * Understanding of what drives merchant growth on ...

Studio McGee

Sr. Manager, Web Operations

Draper, UT · On-site

$108K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Role: Sr. Manager, Web Operations Level: 5-7 years of experience Team: Web Operations, Marketing ... merchandising, analytics tracking, lifecycle integrations, AI driven tools, and Shopify ...

Route

Sr. Product Manager

Lehi, UT · On-site

$217 - $230/hr

  • Medical

  • Retirement

  • PTO

Through our network of +5 million Route App users and 15,000 merchants, we're making it easier than ... Deep understanding of Shopify's ecosystem, including checkout extensibility, Checkout Functions ...

Bohme

Business Application Manager

Draper, UT · On-site

... merchandising, supply chain, and finance to ensure our applications are stable, scalable, and ... Experience with platforms like NetSuite, Shopify, Salesforce, Microsoft Dynamics, or similar

AfterShip

Business Development Manager

Lehi, UT · On-site

  • Medical

  • Retirement

  • PTO

By centralizing these workflows, AfterShip enables merchants to reduce customer support inquiries ... AfterShip integrates seamlessly with eCommerce platforms including Shopify and TikTok Shop, and ...

AfterShip

Business Development Manager

Lehi, UT · On-site

  • Medical

  • Retirement

  • PTO

By centralizing these workflows, AfterShip enables merchants to reduce customer support inquiries ... AfterShip integrates seamlessly with eCommerce platforms including Shopify and TikTok Shop, and ...

Weave

Payment Success Specialist - Activation

Lehi, UT · On-site

$5.0K/mo

Deep understanding of change management and how to guide customers through behavioral and ... Deep subject-matter expertise in payments, including knowledge of processing platforms, merchant ...

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All JobsShopify Merchant Success JobsShopify Merchant Success Manager JobsShopify Merchant Success Manager Jobs in Utah

Shopify Merchant Success Manager information

See Utah salary details

$29.6K

$75.6K

$127.5K

How much do shopify merchant success manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for shopify merchant success manager in Utah is $75,619.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,200.00 and $90,100.00 per year, depending on experience, location, and employer.

How does a Shopify Merchant Success Manager typically support merchants in overcoming operational challenges?

As a Shopify Merchant Success Manager, you play a key role in guiding merchants through common operational hurdles such as optimizing their store setup, streamlining order fulfillment, and integrating third-party applications. You'll regularly analyze merchant performance, offer tailored best practices, and collaborate closely with internal teams like support, product, and technical specialists to resolve complex issues. This role requires proactive communication and the ability to build long-term relationships that help merchants achieve sustainable growth and success on the Shopify platform.

What does a Shopify Merchant Success Manager do?

A Shopify Merchant Success Manager is responsible for helping Shopify merchants grow and succeed on the platform. They act as a dedicated point of contact for merchants, providing guidance on best practices, troubleshooting issues, and suggesting strategies to optimize store performance. Merchant Success Managers work closely with merchants to understand their business goals and offer tailored solutions, helping them leverage Shopify’s tools and resources effectively.

What are the key skills and qualifications needed to thrive as a Shopify Merchant Success Manager, and why are they important?

To thrive as a Shopify Merchant Success Manager, you need a strong understanding of e-commerce operations, digital marketing, and customer relationship management, typically supported by experience in SaaS or online retail. Familiarity with Shopify’s platform, CRM tools like Salesforce, and analytics platforms such as Google Analytics is important. Exceptional communication, problem-solving, and proactive client engagement skills help you build trust and drive merchant growth. These abilities ensure you can effectively support merchants, optimize their success on Shopify, and contribute to customer retention.

What is the difference between Shopify Merchant Success Manager vs Shopify Partner Manager?

AspectShopify Merchant Success ManagerShopify Partner Manager
Primary FocusSupporting and growing individual merchants and storesManaging relationships with Shopify partners and agencies
Work EnvironmentDirect interaction with merchants, onboarding, training, and supportCollaborating with partners, onboarding new partners, and strategic planning
Required CredentialsKnowledge of e-commerce, customer service skills, Shopify platform familiarityUnderstanding of partner ecosystems, relationship management skills

The Shopify Merchant Success Manager primarily focuses on supporting individual merchants to optimize their stores and increase sales, while the Shopify Partner Manager works with Shopify partners and agencies to expand the Shopify ecosystem. Both roles require strong communication skills and platform knowledge but differ in their target audiences and daily responsibilities.

How much do Shopify Merchant Success Managers make?

Shopify Merchant Success Managers typically earn between $50,000 and $80,000 annually, with salaries varying based on experience, location, and company size. Some roles may include performance bonuses or commissions, especially when managing large or high-volume accounts.

What are popular job titles related to Shopify Merchant Success Manager jobs in Utah?

For Shopify Merchant Success Manager jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Shopify Merchant Success Manager jobs in Utah look for?

The top searched job categories for Shopify Merchant Success Manager jobs in Utah are:

What cities in Utah are hiring for Shopify Merchant Success Manager jobs?

Cities in Utah with the most Shopify Merchant Success Manager job openings:

Shopify Merchant Success Manager jobs near you

Product Analyst

Redo

Draper, UT

Full-time

PTO

Re-posted 23 days ago

Job description

Redo is backed by the best VCs in the state and partnering with the top e-commerce brands in the country, Redo is revolutionizing the post-purchase experience. We’re streamlining the tech stack, crushing cart abandonment, and optimizing e-commerce in ways the industry has never seen. This is an incredibly fast-paced environment built for people who thrive on autonomy. Redo is high-agency. Whether it was sports, school, or a side hustle—if you’ve spent your life winning through ambiguity and challenge, you're in good company.
The Role: Product Analyst
Role Description:
This is a full-time, on-site role for a Product Analyst located in Draper, Utah. The Product Analyst will be responsible for conducting thorough data analysis, gathering and interpreting business needs, and identifying trends to support product-driven decision-making. You eat complex data for breakfast and possess the communication skills needed to show our merchants exactly how Redo is saving their revenue. More than that, you’ll strategically hunt for new revenue opportunities, turning data into the winning pitches that scale our partners' success. Redo rocks, our products rock, and more Redo = more wins. This role is about owning the revenue of real accounts and bridging the gap between raw numbers and the real-world decisions that keep our partners winning.
Qualifications:

  • Strong analytical ability — you can dig into messy data and surface the insights that actually matter.

  • Exceptional communication skills — you can explain complex analysis clearly to both technical teams and merchants.

  • High agency — you thrive in ambiguity and execute without waiting for perfect direction.

  • Proven track record of high performance in academics, work, athletics, or entrepreneurial projects.

  • Sales or revenue-facing experience preferred, especially if you’ve used data to influence decisions or drive customer outcomes.
    More on Redo:

    Redo is an e-commerce platform that provides returns management, order tracking, package protection, customer support, checkout optimization, marketing, and cross-border solutions for Shopify merchants. We serve DTC brands on Shopify, Shopify Plus, BigCommerce, CommentSold, and Salesforce Commerce. We’re organized into seven product clouds, backed by venture capital, and headquartered in Draper, Utah.

    Our product surface is expanding rapidly through organic development and strategic acquisitions. We’ve completed four acquisitions in the last 18 months and are actively investing in cross-border, AI-native commerce, and platform diversification.
    Benefits:

    • Work with the most dynamic and innovative team in Utah.

    • Immense opportunity for career growth and advancement.

    • On-site gym with pickleball and basketball courts.

    • Flexible PTO company holidays.

    • A monthly allowance to spend on and support the 4,000+ brands partnered with Redo.

    • Company HSA contributions.

    • Weekly lunches fully stocked break room.

    • $100 monthly babysitting reimbursement.

    • Office is minutes from biking and running trails.