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Shopify Merchant Success Manager Jobs in Tennessee

The Normal Brand

Part Time Keyholder

Nashville, TN

$13.50 - $17/hr

Maintain a clean store and merchandise to Normal standards * Educate and train team on product ... Support Assistant Store Manager and Store Manager on initiatives * Promote a safe and clean ...

Leap

Store Manager: Athletifreak (Athleisure)

Franklin, TN · On-site

$65 - $75/hr

As Store Manager, you will lead the daily success of the boutique by inspiring your team, elevating ... Ensure consistent execution of brand standards across visual merchandising, inventory management ...

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All JobsShopify Merchant Success JobsShopify Merchant Success Manager JobsShopify Merchant Success Manager Jobs in Tennessee

Shopify Merchant Success Manager information

See Tennessee salary details

$29.5K

$75.4K

$127.1K

How much do shopify merchant success manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for shopify merchant success manager in Tennessee is $75,390.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $89,900.00 per year, depending on experience, location, and employer.

What does a Shopify Merchant Success Manager do?

A Shopify Merchant Success Manager is responsible for helping Shopify merchants grow and succeed on the platform. They act as a dedicated point of contact for merchants, providing guidance on best practices, troubleshooting issues, and suggesting strategies to optimize store performance. Merchant Success Managers work closely with merchants to understand their business goals and offer tailored solutions, helping them leverage Shopify’s tools and resources effectively.

How does a Shopify Merchant Success Manager typically support merchants in overcoming operational challenges?

As a Shopify Merchant Success Manager, you play a key role in guiding merchants through common operational hurdles such as optimizing their store setup, streamlining order fulfillment, and integrating third-party applications. You'll regularly analyze merchant performance, offer tailored best practices, and collaborate closely with internal teams like support, product, and technical specialists to resolve complex issues. This role requires proactive communication and the ability to build long-term relationships that help merchants achieve sustainable growth and success on the Shopify platform.

What are the key skills and qualifications needed to thrive as a Shopify Merchant Success Manager, and why are they important?

To thrive as a Shopify Merchant Success Manager, you need a strong understanding of e-commerce operations, digital marketing, and customer relationship management, typically supported by experience in SaaS or online retail. Familiarity with Shopify’s platform, CRM tools like Salesforce, and analytics platforms such as Google Analytics is important. Exceptional communication, problem-solving, and proactive client engagement skills help you build trust and drive merchant growth. These abilities ensure you can effectively support merchants, optimize their success on Shopify, and contribute to customer retention.

What is the difference between Shopify Merchant Success Manager vs Shopify Partner Manager?

AspectShopify Merchant Success ManagerShopify Partner Manager
Primary FocusSupporting and growing individual merchants and storesManaging relationships with Shopify partners and agencies
Work EnvironmentDirect interaction with merchants, onboarding, training, and supportCollaborating with partners, onboarding new partners, and strategic planning
Required CredentialsKnowledge of e-commerce, customer service skills, Shopify platform familiarityUnderstanding of partner ecosystems, relationship management skills

The Shopify Merchant Success Manager primarily focuses on supporting individual merchants to optimize their stores and increase sales, while the Shopify Partner Manager works with Shopify partners and agencies to expand the Shopify ecosystem. Both roles require strong communication skills and platform knowledge but differ in their target audiences and daily responsibilities.

What are popular job titles related to Shopify Merchant Success Manager jobs in Tennessee?

For Shopify Merchant Success Manager jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Shopify Merchant Success Manager jobs in Tennessee look for?

The top searched job categories for Shopify Merchant Success Manager jobs in Tennessee are:

What cities in Tennessee are hiring for Shopify Merchant Success Manager jobs?

Cities in Tennessee with the most Shopify Merchant Success Manager job openings:

Shopify Merchant Success Manager jobs near you
Infographic showing various Shopify Merchant Success Manager job openings in Tennessee as of June 2026, with employment types broken down into 3% As Needed, 1% Full Time, 79% Part Time, 3% Temporary, and 14% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $75,390 per year, or $36.2 per hour.

Part Time Keyholder

The Normal Brand

Nashville, TN

$13.50 - $17/hr

Part-time

Re-posted 28 days ago

Job description

The Normal Brand is a fast-growing apparel company that sells clothing and accessories online and in over 600 stores in the US. Our retail brick-and-mortar store in Nashville is hiring and we want a hard working, personable, goal-oriented Keyholder. The store is an experience where a clean, enjoyable, and fun environment is of utmost importance.

Responsibilities

  • "Our goal is to make peoples' day better, sell clothes, and have FUN!"
  • Inspire and lead team to deliver an excellent customer experience and revenue
  • Facilitate retail sales and suggestive sell to maximize revenue
  • Encourage suggestive selling to maximize revenue
  • Monitor sell through on sales floor and replenish as needed
  • Maintain a clean store and merchandise to Normal standards
  • Educate and train team on product knowledge
  • Support Assistant Store Manager and Store Manager on initiatives
  • Promote a safe and clean environment for customers and staff
  • Embrace an environment that is respectful in communication
  • Responsible for securing store

What will make you stand out

  • 2+ years of retail management experience
  • Fashion/apparel industry experience
  • Passion for making people happy
  • Proficiency with Shopify and Shopify POS
  • Strong integrity
  • Excellent fashion sense
  • Self- awareness
  • Humble, Hungry, and Smart

Requirements

  • Eager to learn through feedback and solve problems in a fast-paced environment
  • Hard working, team player, and goal oriented
  • People person - approachable, friendly
  • Team player, goal oriented, and positive
  • Inventory integrity
  • Ability to adapt quickly to new systems and processes
  • Flexible availability, nights, weekends and holidays
  • 20-30 hours a week to maintain part-time status, up to 40 hours during peak business

Benefits

  • Paid hourly and bi-weekly
  • Bonus opportunities
  • Employee Discount

Please submit a cover letter along with your resume.

Job Types: Full-time and Part-time

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