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Shopify Customer Service Jobs in Nevada (NOW HIRING)

TekSky

ERP Engineer

Las Vegas, NV · On-site

... services to deliver exceptional quality and innovation in every product. From custom gift and ... customer satisfaction. Headquartered in Las Vegas, Nevada, operates multiple state-of-the-art ...

ZLINE

Software Engineer

Reno, NV · On-site

We're known for our attention to detail and commitment to our customers and employees alike. We ... NET and Go Web API services, execute database migrations, and deploy releases on hosted Microsoft ...

ZLINE

Software Engineer

Reno, NV · On-site

We're known for our attention to detail and commitment to our customers and employees alike. We ... NET and Go Web API services, execute database migrations, and deploy releases on hosted Microsoft ...

ZLINE

Director of IT & Development

Reno, NV · On-site

Were known for our attention to detail and commitment to our customers and employees alike. We ... Specific experience with NetSuite, Salesforce, and Shopify is a plus. * Experience with networking ...

ZLINE

Director of IT & Development

Reno, NV · On-site

We're known for our attention to detail and commitment to our customers and employees alike. We ... Specific experience with NetSuite, Salesforce, and Shopify is a plus. * Experience with networking ...

ZLINE

Director of IT & Development

Reno, NV · On-site

We're known for our attention to detail and commitment to our customers and employees alike. We ... Specific experience with NetSuite, Salesforce, and Shopify is a plus. * Experience with networking ...

All JobsShopify Customer Service JobsShopify Customer Service Jobs in Nevada

Shopify Customer Service information

See Nevada salary details

$10

$19

$27

How much do shopify customer service jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for shopify customer service in Nevada is $19.14, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.30 per hour, depending on experience, location, and employer.

What do Shopify customer service jobs pay?

Shopify customer service jobs typically pay between $12 and $20 per hour, depending on experience, location, and the company's size. Salaries can also vary based on whether the role is full-time or part-time, and some positions may include benefits or performance bonuses.

Does Shopify do customer service?

Shopify Customer Service refers to the support provided by Shopify to its users, including store owners and customers, to resolve technical issues, answer questions, and assist with platform features. Customer service roles at Shopify typically involve communication skills, familiarity with the platform, and problem-solving abilities, often through chat, email, or phone support. These roles are essential for maintaining user satisfaction and platform reliability.

What are the typical daily responsibilities of a Shopify Customer Service representative?

Shopify Customer Service representatives are responsible for assisting customers with order inquiries, troubleshooting account or payment issues, and providing detailed product information via email, chat, or phone. They often collaborate closely with sales, fulfillment, and technical support teams to resolve complex issues and ensure timely order processing. In addition to handling incoming requests, representatives may also proactively reach out to customers regarding order updates or to gather feedback. Daily tasks require multitasking and timely communication to maintain a high level of customer satisfaction.

What are the key skills and qualifications needed to thrive in the Shopify Customer Service position, and why are they important?

To thrive as a Shopify Customer Service representative, you need strong communication skills, problem-solving abilities, and a good understanding of e-commerce operations, typically supported by prior customer service experience. Familiarity with the Shopify platform, CRM systems, and ticketing tools like Zendesk or Freshdesk is often required. Patience, active listening, and the ability to remain calm under pressure are key soft skills that help in building customer trust and resolving issues efficiently. These skills are crucial for ensuring customer satisfaction, repeat business, and effective handling of a wide range of inquiries in a dynamic online retail environment.

Does Shopify customer service do remote work?

Shopify customer service roles are often available as remote positions, allowing agents to work from home. These jobs typically require good communication skills, familiarity with customer support tools, and a reliable internet connection. Remote work options can vary based on the company's current staffing needs and policies.

What is a Shopify Customer Service?

A Shopify Customer Service job involves assisting customers with inquiries, orders, refunds, and technical issues related to a Shopify store. Representatives communicate with customers via email, chat, or phone to resolve problems efficiently. They also provide guidance on using Shopify features, troubleshoot common issues, and ensure a smooth shopping experience. Excellent communication, problem-solving skills, and knowledge of Shopify's platform are essential for this role.

What are the most commonly searched types of Shopify Customer Service jobs in Nevada? The most popular types of Shopify Customer Service jobs in Nevada are:
What are popular job titles related to Shopify Customer Service jobs in Nevada? For Shopify Customer Service jobs in Nevada, the most frequently searched job titles are:
What job categories do people searching Shopify Customer Service jobs in Nevada look for? The top searched job categories for Shopify Customer Service jobs in Nevada are:
Shopify Customer Service jobs near you
Infographic showing various Shopify Customer Service job openings in Nevada as of July 2026, with employment types broken down into 75% Full Time, 20% Part Time, and 5% Contract. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $39,813 per year, or $19.1 per hour.

Logistics Specialist

Global Promotional Sourcing LL

Henderson, NV • On-site

$55K - $65K/yr

Full-time

Re-posted 25 days ago

Job description

Role: The Logistics Specialist (LS) role plays a critical part on a sales team by serving as a bridge between the company and its customers. Their primary responsibility is to ensure a positive and satisfying customer experience before, during and after a sale. The role of a Logistics Specialist is to enhance the customer experience, drive customer satisfaction, and contribute to the overall success of the sales efforts. Logistics Specialists play a pivotal role in building and maintaining positive customer relationships, which can lead to long-term customer loyalty and increased sales revenue. In addition, the Logistics Specialist should foster communication and collaboration with all team members to ensure the overall success of the company. Logistics Specialists should feel empowered to proactively identify areas for improvement in the account management process and suggest enhancements to streamline operations and enhance the customer experience.
Responsibilities:
  • Order entry, including creating order acknowledgments, sales orders, and vendor purchase orders in ProVision software. This includes entering/updating all sales prices and job costs and reconciling against vendor invoices and customer purchase orders in preparation for final billing.
  • Coordinate display sample procurement and hi-res images on confirmed projects for submission to the customer. Ship display samples and compose an email to send high-resolution images to the customer.
  • Create and maintain a digital job jacket (DJJ) in the Customer Jobs folder on the Shared network drive following the proper naming protocol. This folder should include all relevant files associated with the job. (Customer PO, Vendor PO, Customer OA, shipping documents, Vendor Invoices/Credits, Customer Invoices/Credits, important email, etc.)
  • Once the DSP initiates a job in the Asana Project Management software, the LS will follow the workflow from production through customer delivery and returns completing each task as required.
  • Coordinate on-time shipping of merchandise from vendors and/or GPS warehouse to customers (FLT/LTL/Parcel)
  • Prepare and send customer communications relating to all phases of delivery and/or pick up from the customer's property(s).
  • Communicate with vendor through the job to make sure project is on schedule. If communication is over the phone, send an email recapping what was discussed copying the vendor and DSP so there is no room for misunderstanding.
  • Update supplier information in CRM (if requested).
  • Attend key trade shows when relevant
  • Attend vendor meetings and learn about new product and get vendor insight.
  • Manage and process reorders after pricing and costs are confirmed with DSR counterpart.
  • Once DSP initiates an ezGift Store in Asana, providing all necessary information and 4 weeks lead time, the Logistics Specialist will follow the ezGift workflow to successfully build the ezGift store in Shopify:
  • upload images and send display samples to customer in advance of event
  • set-up parameters as laid out in the build request
  • generate redemption codes
  • create hold PO to vendors/send final PO based on actual orders
  • download orders at completion of event
  • coordinate drop-shipments (or, if-specified, bulk shipments to customer)
  • compile tracking log and confirm deliveries to customer
  • send tracking log to customer
  • prepare billing upload for ProVision using specified parameters

  • Attend client shopping and EZ Gift events with sufficient notice.
  • Build relationships with customers and their team members
  • A key responsibility is identifying any customers and/or vendor challenges as they arise and communicate them to the DSP in an effort to find solutions to their problems.
  • Provide clear and informed direction to vendors regarding proper shipment parameters/requirements.
  • Collaborate with the sales team for seamless customer experience. AM should attend client meetings and communicate relevant information about customer preferences, issues, and feedback to help the sales team tailor their approach.
  • Logistics Specialist, while not directly responsible for sales, can play a role in upselling or cross-selling by identifying additional products or services that might benefit the customer based on their needs. These suggestions should be communicated to the DSP.
  • Logistics Specialists can assist in retaining existing customers, which is more cost efficient than acquiring new ones. The LS can contribute to customer retention by ensuring that customers are satisfied and addressing their concerns.

Qualifications & Experience:
  • 2-4 years of customer service and B2B business experience
  • Strong computer and Microsoft Suite, and Adobe skills
  • Proven skills with customers
  • The interested candidate can be trained to take on additional responsibility for an inside sales position or eventually Director of Strategic Relationships position, if desired.

Leadership Competencies and Personal Characteristics:
  • Trustworthy with ethics and integrity demonstrated at the highest level
  • Strong communication, time management, and prioritization skills
  • Ability to multi-task in a fast-paced environment with regular interruptions
  • Deadline-oriented with a strong sense of urgency
  • Detail-oriented with a high level of accuracy
  • Creative problem solver that can operate under short deadlines
  • Team player with a willingness to chip in and do whatever is needed to get the job done
  • Innovative problem solver that can operate under short deadlines

Team player with grit to do whatever is needed and persevere through any challenge

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