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Shop Manager Jobs in West Springfield, MA (NOW HIRING)

Ben & Jerrys CT/RI/NJ

Assistant Manager

West Hartford, CT · On-site

$21 - $24/hr

As an Assistant Manager, you'll help run the shop, motivate and develop your team, and make every guest's day sweeter. This is a hands-on leadership role in a fun, values-driven workplace where ...

Ben & Jerrys CT/RI/NJ

Assistant Manager

Canton, CT · On-site

$20 - $24/hr

As an Assistant Manager, you'll help run the shop, motivate and develop your team, and make every guest's day sweeter. This is a hands-on leadership role in a fun, values-driven workplace where ...

Ben & Jerrys CT/RI/NJ

Assistant Manager

South Windsor, CT · On-site

$20 - $24/hr

As an Assistant Manager, you'll help run the shop, motivate and develop your team, and make every guest's day sweeter. This is a hands-on leadership role in a fun, values-driven workplace where ...

Ben & Jerrys CT/RI/NJ

Assistant Manager

Glastonbury, CT · On-site

$20 - $25/hr

As an Assistant Manager, you'll help run the shop, motivate and develop your team, and make every guest's day sweeter. This is a hands-on leadership role in a fun, values-driven workplace where ...

Meineke

Receptionist

Rockville, CT · On-site

$15.50 - $20.50/hr

Whether you're looking for a position as a Shop Manager, Technician, Service Advisor, or Receptionist, Meineke provides opportunities for real-world experience in your local area.

New

Meineke Car Care Center

Receptionist

CT

$15.50 - $20.50/hr

Whether you're looking for a position as a Shop Manager, Technician, Service Advisor, or Receptionist, Meineke provides opportunities for real-world experience in your local area.

New

Costco Wholesale Corporation

Tire Installer

Enfield, CT · On-site

Communicates with Tire Shop Manager, Buyers, Receiving Departments, and Inventory Auditors regarding special orders, quantity, status, price, delivery, and promotion of merchandise. * Ensures proper ...

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Shop Manager information

See West Springfield, MA salary details

$31.4K

$65K

$98.2K

How much do shop manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for shop manager in West Springfield, MA is $65,040.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,800.00 and $79,700.00 per year, depending on experience, location, and employer.

What does a shop manager do?

Shop managers oversee the daily operations of a store and make sure sales associates provide excellent customer service while meeting sales goals. As a shop manager, your job duties include controlling inventory, creating sales plans, and hiring and training staff, including sales associates, cashiers, and stockroom staff. You ensure all assignments and transactions within the store run smoothly, and also handle financial tasks, such as accounting, cash flow management, and making bank deposits.

What does a shop manager do?

A Shop Manager oversees the daily operations of a retail store or shop. Their responsibilities typically include managing staff, maintaining inventory, ensuring excellent customer service, handling financial transactions, and implementing sales strategies. They are also in charge of meeting sales targets, organizing displays, and ensuring the store complies with health and safety regulations. Effective Shop Managers are skilled at problem-solving, leadership, and communication. They play a crucial role in ensuring the smooth running and profitability of the shop.

What are the key skills and qualifications needed to thrive as a shop manager, and why are they important?

To thrive as a Shop Manager, you need strong leadership, retail operations knowledge, and experience in inventory management, often supported by a relevant diploma or degree. Familiarity with point-of-sale (POS) systems, inventory tracking software, and basic accounting tools is typically required. Exceptional communication, problem-solving, and customer service skills help you motivate staff and ensure positive customer experiences. These competencies are vital for maximizing sales, maintaining efficient operations, and fostering a productive team environment.

What are some common challenges a shop manager faces, and how can they effectively address them?

Shop Managers often encounter challenges such as balancing staff schedules, maintaining inventory accuracy, and ensuring consistent customer service. Effective communication and proactive planning are key to addressing these issues. Regular training and team meetings help create a positive work environment, while utilizing inventory management systems can reduce stock discrepancies. Building strong relationships with staff and customers is also essential for smooth daily operations.

What is the difference between Shop Manager vs Retail Supervisor?

AspectShop ManagerRetail Supervisor
ResponsibilitiesOversees daily shop operations, manages staff, handles inventory, and ensures customer satisfaction.Supervises sales staff, assists with customer service, and supports store operations.
Required CredentialsOften requires experience in retail management, sometimes certifications in retail or business management.Typically requires experience in retail, with some roles preferring supervisory or team lead experience.
Work EnvironmentPrimarily in a retail store or shop setting, managing daily activities.In-store environment, focusing on team supervision and customer interactions.

The main difference is that a Shop Manager has broader responsibilities, including overall shop operations and staff management, while a Retail Supervisor focuses more on supervising sales staff and supporting store functions. Both roles require retail experience, but the Shop Manager often holds more comprehensive managerial duties.

How much does a shop manager get?

A shop manager's salary varies depending on location, industry, and experience, but the average annual pay in the United States ranges from $40,000 to $70,000. Experienced managers with strong leadership skills and relevant certifications can earn higher salaries, especially in larger or specialized retail environments.
More about Shop Manager jobs

What job categories do people searching Shop Manager jobs in West Springfield, MA look for?

The top searched job categories for Shop Manager jobs in West Springfield, MA are:

What cities near West Springfield, MA are hiring for Shop Manager jobs?

Cities near West Springfield, MA with the most Shop Manager job openings:

Shop Manager jobs near you
Infographic showing various Shop Manager job openings in West Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 30% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $65,040 per year, or $31.3 per hour.

Body Shop Technician

Sullivan Automotive Group

Avon, CT

Full-time

Re-posted 2 days ago

Job description

Sullivan Auto Group are seeking a Body Shop Technician.  The technician repairs, refinishes damaged body parts and bodies of vehicles in accordance with factory and dealership specifications, using hand tools, power tools, and spray painting equipment.  The technician will also do dealer prep work.

Responsibilities

  • Stay up to date on the latest repair methods and techniques for the vehicles sold and serviced by the dealership

  • Perform all body and fender repairs according to estimate and supplement as necessary

  • Perform work as outlined on repair order with efficiency and accuracy

  • Perform welding, soldering, body alignment and oxidizing operations

  • Diagnose the cause of malfunction and perform needed repair

  • Communicate with parts department to obtain needed parts

  • Examine vehicle to determine if additional safety or service work is required

  • Advise Body Shop Manager if additional work is needed

  • Use basic mathematical skills to solve simple equations for mixing chemicals

  • Follow factory and dealership procedures when performing warranty work

  • Save and tag all warranty parts for storage

  • Is familiar with the latest technical bulletins, service manuals and other service publications

  • Attend factory sponsored training classes and keeps abreast of factory technical bulletins

  • Operate all equipment in Body Shop in a safe and productive manner

  • Maintain his stall in an orderly and clean manner

  • Use discretion in using company materials and supplies

  • Light painting, if deemed qualified and necessary by the Manager

  • Ensure customer’s cars are kept clean

  • Document all work performed as soon as the job is completed

  • Understands and follow federal, state and local regulations, such as the disposal of hazardous waste

  • Will secure permission from management and write up an RO before doing any work on personal vehicle

Qualifications

  • Be at least 18 years of age

  • Have a valid driver’s license and means of transportation to work 

  • Must be able to pass a background check and drug test

  • High School Diploma or equivalent

  • Must have own tools

  • Grade 12 with auto body & collision damage repair certificate OR 5 years of practical knowledge within an auto body repair facility

  • ASE & icar certifications Credentials Preferred 

  • Ability to read and follow collision damage estimates 

Apply