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Shop Manager Jobs in Hamden, CT (NOW HIRING)

Nordex, Inc.

Be Seen First

Shop Supervisor

Brookfield, CT · On-site

$40 - $55/hr

The Shop Supervisor will be responsible for overseeing daily machining operations while actively supporting production activities on the shop floor. This position requires a strong technical ...

Veteran-friendly

Urgent

Ring's End, Inc.

Shop Floor Supervisor

Milford, CT · On-site

This position manages workflow, shop personnel, maintains equipment readiness, and ensures high-quality output. The role also supports delivery logistics to ensure finished products arrive safely and ...

Ben & Jerrys CT/RI/NJ

Assistant Manager

New Haven, CT · On-site

$20 - $24/hr

As an Assistant Manager, you'll help run the shop, motivate and develop your team, and make every guest's day sweeter. This is a hands-on leadership role in a fun, values-driven workplace where ...

Costco Wholesale Corporation

Tire Installer

Milford, CT · On-site

Communicates with Tire Shop Manager, Buyers, Receiving Departments, and Inventory Auditors regarding special orders, quantity, status, price, delivery, and promotion of merchandise. * Ensures proper ...

RESA Power

Shop Tech

Shelton, CT · On-site

$22/hr

Position Summary Under the direction of Shop Leadership, the Shop Tech receives and carries out work assignments from management and internal customers. These assignments support shop operations and ...

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Shop Manager information

See Hamden, CT salary details

$31.3K

$64.9K

$97.9K

How much do shop manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for shop manager in Hamden, CT is $64,891.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,700.00 and $79,500.00 per year, depending on experience, location, and employer.

What does a shop manager do?

Shop managers oversee the daily operations of a store and make sure sales associates provide excellent customer service while meeting sales goals. As a shop manager, your job duties include controlling inventory, creating sales plans, and hiring and training staff, including sales associates, cashiers, and stockroom staff. You ensure all assignments and transactions within the store run smoothly, and also handle financial tasks, such as accounting, cash flow management, and making bank deposits.

What does a shop manager do?

A Shop Manager oversees the daily operations of a retail store or shop. Their responsibilities typically include managing staff, maintaining inventory, ensuring excellent customer service, handling financial transactions, and implementing sales strategies. They are also in charge of meeting sales targets, organizing displays, and ensuring the store complies with health and safety regulations. Effective Shop Managers are skilled at problem-solving, leadership, and communication. They play a crucial role in ensuring the smooth running and profitability of the shop.

What are the key skills and qualifications needed to thrive as a shop manager, and why are they important?

To thrive as a Shop Manager, you need strong leadership, retail operations knowledge, and experience in inventory management, often supported by a relevant diploma or degree. Familiarity with point-of-sale (POS) systems, inventory tracking software, and basic accounting tools is typically required. Exceptional communication, problem-solving, and customer service skills help you motivate staff and ensure positive customer experiences. These competencies are vital for maximizing sales, maintaining efficient operations, and fostering a productive team environment.

What are some common challenges a shop manager faces, and how can they effectively address them?

Shop Managers often encounter challenges such as balancing staff schedules, maintaining inventory accuracy, and ensuring consistent customer service. Effective communication and proactive planning are key to addressing these issues. Regular training and team meetings help create a positive work environment, while utilizing inventory management systems can reduce stock discrepancies. Building strong relationships with staff and customers is also essential for smooth daily operations.

What is the difference between Shop Manager vs Retail Supervisor?

AspectShop ManagerRetail Supervisor
ResponsibilitiesOversees daily shop operations, manages staff, handles inventory, and ensures customer satisfaction.Supervises sales staff, assists with customer service, and supports store operations.
Required CredentialsOften requires experience in retail management, sometimes certifications in retail or business management.Typically requires experience in retail, with some roles preferring supervisory or team lead experience.
Work EnvironmentPrimarily in a retail store or shop setting, managing daily activities.In-store environment, focusing on team supervision and customer interactions.

The main difference is that a Shop Manager has broader responsibilities, including overall shop operations and staff management, while a Retail Supervisor focuses more on supervising sales staff and supporting store functions. Both roles require retail experience, but the Shop Manager often holds more comprehensive managerial duties.

How much does a shop manager get?

A shop manager's salary varies depending on location, industry, and experience, but the average annual pay in the United States ranges from $40,000 to $70,000. Experienced managers with strong leadership skills and relevant certifications can earn higher salaries, especially in larger or specialized retail environments.
More about Shop Manager jobs

What are the most commonly searched types of Shop jobs in Hamden, CT?

The most popular types of Shop jobs in Hamden, CT are:

What job categories do people searching Shop Manager jobs in Hamden, CT look for?

The top searched job categories for Shop Manager jobs in Hamden, CT are:

What cities near Hamden, CT are hiring for Shop Manager jobs?

Cities near Hamden, CT with the most Shop Manager job openings:

Shop Manager jobs near you
Infographic showing various Shop Manager job openings in Hamden, CT as of August 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $64,891 per year, or $31.2 per hour.

Bike and Ski Shop Supervisor

REI (Recreational Equipment Inc.)

Milford, CT • On-site

$25.62 - $31.98/hr

Full-time

Medical, Retirement

Re-posted 13 days ago

REI rating

7.7

Company rating: 7.7 out of 10

Based on 174 frontline employees who took The Breakroom Quiz

56th of 739 rated retailers

Job description

Overview
REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet.
The Shop Supervisor is a key member of the store Management Team. This leader directly supervises Shop Mechanics, drives the shop program to deliver a best-in-class customer experience, and is responsible for delivering shop business results and achieving service goals. This role is directly responsible for building and leading the shop team, shop production management, shop facilities management, shop workforce management and completing production shop work to REI quality and productivity standards. The Shop Supervisor partners closely with the Store Manager and Regional Shop Specialist to develop and deploy store level shop strategy and tactics.
Responsibilities and Qualifications
Responsibilities:
  • Partner with the Store Manager to build accountability for driving business objectives of employee engagement, customer satisfaction, and promoting co-op membership through leading the customer and employee experience in shop service.
  • Proactively recruit and hire (internal and external) talent to maintain appropriate levels of trained employees to meet shop business need.
  • Train, certify, and build an engaged team of technicians to carry out shop service functions and provide excellent customer service. Coordinate production, manage throughput, and execute shop service work to meet customer demand and REI expectations.
  • Write a shop staff schedule, with consideration of labor guidance, that supports the current business trends and needs, and maximizes service across operating hours.
  • Identify and implement ways to improve the shop customer experience and shop workflow by continuously increasing productivity while maintaining or improving quality.
  • Manage risk to REI by ensuring all shop employees are trained and certified to the level of work they perform and ensure all work meets REI and manufacturer quality and safety specifications.
  • Build a diverse technical workforce and ensure an inclusive environment for shop employees.
  • Demonstrate initiative and productivity, lead Shop Mechanics, Service Advisors, and store staff.
  • Support REI's shop and membership programs by understanding, advocating for, and implementing business initiatives.
  • Evaluate Shop Mechanic job performance and deliver timely check ins/reviews.
  • Model quality shop service work and productive work behaviors. Conduct regular audits/quality control checks of

Qualifications:
  • 2-4 years retail management experience preferred
  • 2-4 years previous bike and/or snow sports shop experience or equivalent/transferrable skills
  • Demonstrated leadership skills, with the ability to lead, train, motivate and develop staff
  • Commitment to providing outstanding customer services

Closing
At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn.
Pay Transparency
We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors.
REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile.
Pay Range
$25.62 - $31.98 per hour

What REI employees say

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About REI

Sourced by ZipRecruiter

REI, or Recreational Equipment, Inc. is a widely respected retail company based in Kent, WA, US. The company caters to the outdoor recreation industry, providing a complete range of high-quality, sustainable gear and sporting goods. Founded in 1938 by avid mountaineers, it was built on the passion for exploring the outdoors and offers products for camping, hiking, cycling, fitness, paddle sports, snow sports, and more. REI also conducts outdoor adventure trips and classes. Its mission is to inspire, educate, and outfit for a lifetime of outdoor adventure and stewardship. For decades, REI has stood by its core values of authenticity, quality, service, respect, integrity, and balance. Proudly, the company has made Fortune Magazine's list of "100 Best Companies to Work For" every year since the list's inception.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Kent, WA, US

Year founded

1938

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