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Shop Assistant Jobs in Worcester, MA (NOW HIRING)

TerraTherm, Inc.

Shop Technician - Welder

Gardner, MA · On-site

The Shop Technician - Welder is a self‑motivated, safety‑focused, and mechanically inclined ... Support assembly welding, fabrication, repair, and maintenance of environmental equipment. * Assist ...

TerraTherm, Inc.

Shop Technician - Welder

Gardner, MA

$25 - $32/hr

The Shop Technician - Welder is a selfmotivated, safetyfocused, and mechanically inclined ... Support assembly welding, fabrication, repair, and maintenance of environmental equipment. * Assist ...

TerraTherm, Inc.

Shop Technician - Welder

Gardner, MA · On-site

$25 - $32/hr

The Shop Technician - Welder is a self-motivated, safety-focused, and mechanically inclined ... Support assembly welding, fabrication, repair, and maintenance of environmental equipment. * Assist ...

TerraTherm, Inc.

Shop Technician - Welder

Gardner, MA

$25 - $32/hr

The Shop Technician - Welder is a self‑motivated, safety‑focused, and mechanically inclined ... Support assembly welding, fabrication, repair, and maintenance of environmental equipment. * Assist ...

Waste Connections

Truck Shop Laborer

Oxford, MA · On-site

$4.2K/wk

Minimum responsibilities are: * Assist mechanics with basic tasks and general shop duties * Perform heavy lifting, moving equipment, and helping position vehicles or parts * Run for parts, tools, and ...

Prince Industries LLC

Machine Shop Attendant

Pepperell, MA

$15.50 - $19.50/hr

Conduct general shop cleaning duties such as sweeping floors, mopping, and wiping down equipment and surfaces * Assist with basic preventative maintenance (PM) tasks on machines as directed * Operate ...

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All JobsShop JobsShop Assistant JobsShop Assistant Jobs in Worcester, MA

Shop Assistant information

See Worcester, MA salary details

$8

$16

$23

How much do shop assistant jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for shop assistant in Worcester, MA is $16.67, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $18.22 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a shop assistant, and why are they important?

To thrive as a Shop Assistant, you need strong customer service skills, basic numeracy, and a good understanding of retail operations, typically supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and barcode scanners is often required. Excellent communication, teamwork, and problem-solving abilities help you engage customers and support colleagues effectively. These skills and qualities ensure efficient store operations and a positive shopping experience, which are crucial for customer satisfaction and business success.

What is the difference between Shop Assistant vs Cashier?

AspectShop AssistantCashier
Primary RoleAssists customers, stocks shelves, provides product informationProcesses transactions, handles payments, issues receipts
Work EnvironmentRetail stores, supermarkets, boutiquesRetail outlets, supermarkets, convenience stores
Required SkillsCustomer service, product knowledge, communicationMath skills, attention to detail, basic computer skills
Common CertificationsNone typically required, on-the-job trainingNone typically required, on-the-job training

While both roles are essential in retail, a Shop Assistant provides broader customer support and product assistance, whereas a Cashier focuses primarily on transaction processing. Many retail positions combine these duties, but understanding the distinction helps in job searches and career planning.

What does a shop assistant do?

A Shop Assistant is responsible for helping customers in retail stores by answering questions, providing product information, and assisting with purchases. They also restock shelves, maintain the cleanliness of the store, and handle transactions at the cash register. Shop Assistants play a key role in ensuring a positive shopping experience for customers and supporting the day-to-day operations of the store.

What are some common challenges faced by shop assistants, and how can they be managed effectively?

Shop assistants often encounter challenges such as managing high customer volumes during peak hours, handling difficult or dissatisfied customers, and maintaining accurate stock levels. To manage these effectively, strong communication and problem-solving skills are essential, along with the ability to stay organized and calm under pressure. Many employers provide training in customer service techniques and inventory management, and teamwork is encouraged to share responsibilities and support one another during busy periods.

What is a shop assistant job?

A shop assistant is responsible for helping customers, operating cash registers, restocking shelves, and maintaining the store's appearance. The role often requires good communication skills, basic math, and the ability to work flexible hours in a retail environment.
More about Shop Assistant jobs
What are the most commonly searched types of Shop jobs in Worcester, MA? The most popular types of Shop jobs in Worcester, MA are:
What cities near Worcester, MA are hiring for Shop Assistant jobs? Cities near Worcester, MA with the most Shop Assistant job openings:
Shop Assistant jobs near you
Infographic showing various Shop Assistant job openings in Worcester, MA as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $34,670 per year, or $16.7 per hour.

Shop Technician - Welder

TerraTherm, Inc.

Gardner, MA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Job description

Come join an amazing team of close to 900 employees dedicated to providing Excellence on Every Level!

The Shop Technician - Welder is a self‑motivated, safety‑focused, and mechanically inclined professional responsible for supporting welding, fabrication, repair, and maintenance of environmental equipment. This role operates within a collaborative team environment under the guidance of the Shop Manager. Strong communication skills, reliability, and the ability to follow detailed instructions are essential to success.
Responsibilities
  • Support assembly welding, fabrication, repair, and maintenance of environmental equipment.
  • Assist with delivery of inventoried, inspected, tested, and organized materials and equipment to meet project schedules.
  • Perform mechanical repairs and maintenance on shop and field equipment.
  • Follow work orders and repair schedules to ensure equipment is maintained to standard.
  • Conduct and support assembly welding and mechanical assembly of various components.
  • Support repair and maintenance of pumps, filtration systems, and remediation equipment using hand tools and shop equipment.
  • Contribute to shop organization, standardization, and workflow efficiency.
  • Ensure accurate inventory, proper inspection, and maintenance of tools and equipment.
  • Assist with warehouse inventory control and tracking systems.
  • Follow established systems for tracking shop tools, equipment, assets, and materials.
  • Perform stockroom duties, including counting and categorizing parts.
  • Complete general housekeeping tasks, such as trash removal, sweeping, and snow removal.
  • Perform other duties as assigned by the Shop Manager.
Qualifications
  • High school diploma or equivalent required.
  • Graduation from a two‑year technical trade program preferred.
  • Minimum 2–3 years of welding experience preferred, including MIG, TIG, and Stick welding.
  • Minimum 2 years of experience working independently in a shop environment performing welding, fabrication, and mechanical repair.
  • Ability to bend, lift, and carry up to 50 pounds.
  • General computer skills required.
  • Familiarity with a wide range of mechanical skills preferred, including plumbing, electrical, carpentry, and welding.
Skills
  • Safety & Communication — Safety‑driven mindset with strong communication skills
  • Welding & Fabrication — 2–3 years of professional welding experience, including MIG, TIG, and Stick welding for fabrication, assembly, and repair of metal components and environmental equipment.
  • Assembly & Fitting — Proficient in mechanical assembly, welding assembly, and fitting components according to drawings, work orders, and supervisor direction.
  • Mechanical Repair — Skilled in troubleshooting and repairing pumps, filtration systems, and remediation equipment using a wide range of hand tools, power tools, and shop equipment.
  • Equipment Maintenance — Experienced in performing routine, preventive, and corrective maintenance to ensure equipment reliability and compliance with shop standards.
  • General Trades Knowledge — Familiarity with plumbing, electrical, carpentry, and general mechanical systems used in equipment repair and fabrication.
  • Shop Operations — Strong background in inventory control, tool tracking, material organization, and maintaining efficient workflow in a high‑activity shop environment.
  • and the ability to follow detailed instructions and work effectively in a team environment.
  • Physical Capability — Able to bend, lift, and carry up to 50 pounds as part of daily shop and warehouse duties.
  • Computer Skills — Competent with basic computer systems for work orders, inventory tracking, documentation, and shop communication.

$25.00 - $32.00 per hour depending on experience

Why Work with TerraTherm: 
TerraTherm, a subsidiary of Cascade Environmental, is a leading provider of thermal remediation technologies, specializing in the cleanup of hazardous substances in soil, rock, and groundwater. With over 20 years of experience and a commitment to innovation, we partner with top engineering firms, government agencies, corporations, and property owners to achieve sustainable environmental solutions. Our patented technologies are second to none in removing contaminants from the environment.
At TerraTherm, we foster a collaborative, solution-driven work environment where employees are encouraged to grow and take on new challenges. We offer:
  • Comprehensive training and career advancement opportunities.
  • Flexibility to explore new roles and projects nationwide.
  • Competitive benefits package, including medical, prescription, dental, and vision coverage.
  • 401(k) with company match, company-paid life insurance, and short and long-term disability.
  • Health Reimbursement Accounts (HRA) and Flexible Spending Accounts (FSA).
  • Paid sick leave, vacation, and holidays.
  • Tuition reimbursement and license bonuses.
Offer of employment is conditional upon passing a pre-employment criminal background check and drug test and maintaining a clean driving record, in accordance with DOT requirements.  
Cascade Environmental, LLC, and our subsidiaries is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state or federal law. This policy applies with regard to all aspects of one’s employment, including hiring, transfer, promotion, compensation, eligibility for benefits, and termination. EEO is the Law. 
Cascade is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (425) 527-9700.
Who are you? 
  • Hard-working
  • Challenge-seeking
  • Work hard, play hard mindset
  • Desire to learn new skills
  • Collaborative, team player
  • Customer service minded
  
Find out why our employees choose Cascade and what it’s like to work in various Cascade roles on our Careers Page.