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Shop Assistant Jobs in Rochester Hills, MI (NOW HIRING)

Transport vehicles between the body shop, customer parking, and other designated locations safely and efficiently. * Assist in keeping the body shop and surrounding areas clean and organized. * Help ...

Transport vehicles between the body shop, customer parking, and other designated locations safely and efficiently. * Assist in keeping the body shop and surrounding areas clean and organized. * Help ...

Establish and maintain a safe and clean environment that encourages our customers to return. Assist ... Inform customers of Cheese Shop specials * Provide customers with fresh products that they have ...

Transport vehicles between the body shop, customer parking, and other designated locations safely and efficiently. * Assist in keeping the body shop and surrounding areas clean and organized. * Help ...

Establish and maintain a safe and clean environment that encourages our customers to return. Assist ... Inform customers of Cheese Shop specials * Provide customers with fresh products that they have ...

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Shop Assistant information

See Rochester Hills, MI salary details

$8

$15

$21

How much do shop assistant jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for shop assistant in Rochester Hills, MI is $15.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $16.83 per hour, depending on experience, location, and employer.

What does a shop assistant do?

A Shop Assistant is responsible for helping customers in retail stores by answering questions, providing product information, and assisting with purchases. They also restock shelves, maintain the cleanliness of the store, and handle transactions at the cash register. Shop Assistants play a key role in ensuring a positive shopping experience for customers and supporting the day-to-day operations of the store.

What are the key skills and qualifications needed to thrive as a shop assistant, and why are they important?

To thrive as a Shop Assistant, you need strong customer service skills, basic numeracy, and a good understanding of retail operations, typically supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and barcode scanners is often required. Excellent communication, teamwork, and problem-solving abilities help you engage customers and support colleagues effectively. These skills and qualities ensure efficient store operations and a positive shopping experience, which are crucial for customer satisfaction and business success.

What are some common challenges faced by shop assistants, and how can they be managed effectively?

Shop assistants often encounter challenges such as managing high customer volumes during peak hours, handling difficult or dissatisfied customers, and maintaining accurate stock levels. To manage these effectively, strong communication and problem-solving skills are essential, along with the ability to stay organized and calm under pressure. Many employers provide training in customer service techniques and inventory management, and teamwork is encouraged to share responsibilities and support one another during busy periods.

What is the difference between Shop Assistant vs Cashier?

AspectShop AssistantCashier
Primary RoleAssists customers, stocks shelves, provides product informationProcesses transactions, handles payments, issues receipts
Work EnvironmentRetail stores, supermarkets, boutiquesRetail outlets, supermarkets, convenience stores
Required SkillsCustomer service, product knowledge, communicationMath skills, attention to detail, basic computer skills
Common CertificationsNone typically required, on-the-job trainingNone typically required, on-the-job training

While both roles are essential in retail, a Shop Assistant provides broader customer support and product assistance, whereas a Cashier focuses primarily on transaction processing. Many retail positions combine these duties, but understanding the distinction helps in job searches and career planning.

What is a shop assistant job?

A shop assistant is responsible for helping customers, operating cash registers, restocking shelves, and maintaining the store's appearance. The role often requires good communication skills, basic math, and the ability to work flexible hours in a retail environment.

What cities near Rochester Hills, MI are hiring for Shop Assistant jobs?

Cities near Rochester Hills, MI with the most Shop Assistant job openings:

Infographic showing various Shop Assistant job openings in Rochester Hills, MI as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $31,981 per year, or $15.4 per hour.

Producing Shop Shift Supervisor - 337-Troy- MI (Troy, MI)

Krispy Kreme Doughnut Corporation

Troy, MI • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago


Job description

Since its founding in 1937, Krispy Kreme's focus has remained the same - making fresh doughnuts using our founder's original recipe. The brand's iconic Hot Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy them hot, right off the line.


We are seeking Shift Supervisors who want to master their craft! We believe that awesomeness is not an act but a habit. In this role you are responsible for ensuring that all operations run smoothly & efficiently to create a WOW experience for our A-Glazing customers. You will oversee an assigned shift and work in partnership with the shop leadership team for overall shop support where needed. You will work to improve yourself through experience and learning that will provide additional growth opportunities here at Krispy Kreme.


A TASTE OF WHAT YOU WILL BE DOING:

  • Lead the day-to-day operational excellence of the shop.
  • Manage the flow of service to ensure the highest levels of safety, cleanliness, quality, and speed.
  • Help build and lead high performance team of hourly Team Members.
  • Assist AM/GM with scheduling, onboarding, training, and shop tours.
  • Provide exceptional customer service to guests by nurturing a culture where all people know that their wonderfully original identities are welcomed & loved.

YOUR RECIPE FOR SUCCESS:

  • Two years of relevant experience
  • 1 year of experience supervising a team
  • Strong problem-solving skills.
  • Effective communication skills, both written and verbal
  • Has a steadfast commitment to nurture an equitable, unbiased culture where our peeps are empowered to showcase their originality.
  • Must be 18 years of age or older.
  • Travel Requirements: 0-10%
  • Must be authorized to work in the US without sponsorship.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

  • The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
  • Exposure to internal and external environmental conditions
  • Shop - fluctuating temperatures and noise levels
  • Exposure to known allergens including but not limited to nuts.
  • Noise of a production and/or processing area
  • Non-air-conditioned production

*The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. The official job description will be provided during the application/interview process.


BENEFITS:

  • Weekly Pay
  • Career opportunities - we are growing!
  • Comprehensive benefits (medical, vision, and dental insurance)
  • Employee discount program
  • 401K plan
  • PTO
  • Company events
  • Education Reimbursement
  • Adoption Assistance
  • Life Insurance
  • FSA/HSA Plans
  • Pet Insurance

Learn more at www.kkbenefits.com

WHY KRISPY KREME?

At Krispy Kreme, we focus on:

Loving People:

  • Our global culture is best captured by our Leadership Mix, a dozen behaviors that define how we work with one another across the world and give back to our communities. Check out our leadership mix here.
  • Belonging happens once each Krispy Kremer knows their bold authentic self is welcomed, dignified, and loved, where their wonderfully original identities flourish and thrive.

Loving Communities:

  • At Krispy Kreme, sharing joy is at the center of everything we do, and we strive to inspire this in our communities. Our brand purpose truly shines through our Acts of Joy and community fundraising initiatives.
  • In the U.S., we have been donating unsold doughnuts to local food banks, with a goal of bringing a smile to our consumers as they enjoy a small, sweet treat. We partner with Feeding America and Convoy of Hope, who in turn partner with organizations nationwide to distribute donations to people in need through diverse types of programs and services.
  • In 2022, we helped community groups raise $40 million globally. Last year in the U.S., we supported more than 83,000 fundraising events, raising nearly $37 million.

Loving Planet:

  • We have been conducting a multi-year global GHG emissions assessment to establish an emissions baseline, using this foundation to soon set goals for greenhouse gas emission reductions.
  • We are working on reducing food waste through donation efforts, animal feed, and composting programs.

Krispy Kreme is an Equal Opportunity Employer:

At Krispy Kreme, we believe that your originality sweetens our recipe. We value the diverse ingredients of the ethnicity, national origin, race, age, sex, gender, intersex, or veteran status of every individual. We strive for an inclusive culture that allows each of our peeps to bring their bold authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

About Krispy Kreme

Headquartered in Charlotte, N.C., Krispy Kreme is one of the most beloved and well-known sweet treat brands in the world. Our iconic Original Glazed doughnut is universally recognized for its hot-off-the-line, melt-in-your-mouth experience. Krispy Kreme operates in more than 35 countries through its unique network of fresh doughnut shops, partnerships with leading retailers, and a rapidly growing Ecommerce and delivery business with more than 14,000 fresh points of access. Our purpose of touching and enhancing lives through the joy that is Krispy Kreme guides how we operate every day and is reflected in the love we have for our people, our communities and the planet. Connect with Krispy Kreme Doughnuts at www.KrispyKreme.com, or on one of its many social media channels, including www.Facebook.com/KrispyKreme and www.Twitter.com/KrispyKreme.