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Shop Assistant Jobs in Rochester Hills, MI (NOW HIRING)

CertaSite

Shop Technician

Sterling Heights, MI

WHAT YOU WILL BE DOING • Maintain inventory in the shop and assist with count as needed • Perform inventory counts as required • Keep shop organized and clean • Ensure DOT compliance for ...

XCITE AUTOMOTIVE

Automotive Detailer

Fenton, MI · On-site

$17/hr

Body Shop Assistant * Janitorial, Custodial or Housekeeping * Warehouse Worker * Customer Service in Retail * Car Detailer * Landscaping Apply today to start your career in Xcite Automotive ...

Invited Clubs

Golf Shop Attendant

Clarkston, MI · On-site

$12.75 - $16.25/hr

Due to the dynamic nature of the club, employees are expected to assist others as needed and take ... Pro Shop supplies/equipment Work Schedule * Attendance requirements for this position as outlined ...

Invited

Golf Shop Attendant

Clarkston, MI

$12.75 - $16.25/hr

Due to the dynamic nature of the club, employees are expected to assist others as needed and take ... Pro Shop supplies/equipment Work Schedule * Attendance requirements for this position as outlined ...

ClubCorp

Golf Shop Attendant

Clarkston, MI · On-site

$16 - $18/hr

Due to the dynamic nature of the club, employees are expected to assist others as needed and take ... Pro Shop supplies/equipment Work Schedule * Attendance requirements for this position as outlined ...

M. J. Electric, LLC

Shop Helper

Oxford, MI · On-site

$13.50 - $17/hr

... - Assist with the processing of annual inventory information - Performs routine organizing, cleaning, maintaining and other general laborer responsibilities for the fabrication shop What You'll Bring ...

The Vitamin Shoppe

Assistant Store Manager

Shelby, MI · On-site

Overview The Vitamin Shoppe is looking for engaged, energetic Assistant Store Managers. You could help lead a team of high-performing Health Enthusiasts ® in guiding customers on the path to ...

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Shop Assistant information

See Rochester Hills, MI salary details

$8

$15

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How much do shop assistant jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for shop assistant in Rochester Hills, MI is $15.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $16.83 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a shop assistant, and why are they important?

To thrive as a Shop Assistant, you need strong customer service skills, basic numeracy, and a good understanding of retail operations, typically supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and barcode scanners is often required. Excellent communication, teamwork, and problem-solving abilities help you engage customers and support colleagues effectively. These skills and qualities ensure efficient store operations and a positive shopping experience, which are crucial for customer satisfaction and business success.

What is the difference between Shop Assistant vs Cashier?

AspectShop AssistantCashier
Primary RoleAssists customers, stocks shelves, provides product informationProcesses transactions, handles payments, issues receipts
Work EnvironmentRetail stores, supermarkets, boutiquesRetail outlets, supermarkets, convenience stores
Required SkillsCustomer service, product knowledge, communicationMath skills, attention to detail, basic computer skills
Common CertificationsNone typically required, on-the-job trainingNone typically required, on-the-job training

While both roles are essential in retail, a Shop Assistant provides broader customer support and product assistance, whereas a Cashier focuses primarily on transaction processing. Many retail positions combine these duties, but understanding the distinction helps in job searches and career planning.

What does a shop assistant do?

A Shop Assistant is responsible for helping customers in retail stores by answering questions, providing product information, and assisting with purchases. They also restock shelves, maintain the cleanliness of the store, and handle transactions at the cash register. Shop Assistants play a key role in ensuring a positive shopping experience for customers and supporting the day-to-day operations of the store.

What are some common challenges faced by shop assistants, and how can they be managed effectively?

Shop assistants often encounter challenges such as managing high customer volumes during peak hours, handling difficult or dissatisfied customers, and maintaining accurate stock levels. To manage these effectively, strong communication and problem-solving skills are essential, along with the ability to stay organized and calm under pressure. Many employers provide training in customer service techniques and inventory management, and teamwork is encouraged to share responsibilities and support one another during busy periods.

What is a shop assistant job?

A shop assistant is responsible for helping customers, operating cash registers, restocking shelves, and maintaining the store's appearance. The role often requires good communication skills, basic math, and the ability to work flexible hours in a retail environment.
More about Shop Assistant jobs
What cities near Rochester Hills, MI are hiring for Shop Assistant jobs? Cities near Rochester Hills, MI with the most Shop Assistant job openings:
Shop Assistant jobs near you
Infographic showing various Shop Assistant job openings in Rochester Hills, MI as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $31,981 per year, or $15.4 per hour.

Shop Technician

CertaSite

Sterling Heights, MI

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

CertaSite rating

8.5

Company rating: 8.5 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

7th of 37 rated health and safety providers

Job description

Shop Technician
Who are we?
CertaSite is a fast-growing fire and life safety company. Fire and life safety is our passion. It’s all we think about. We leverage our hard-earned expertise to give people peace of mind, confidence, and more time to pursue their core businesses. Since 2018, we have grown from four to 15 markets serving over 14,400 customers throughout the Midwest.
As we grow and expand into new markets, we are building a team that loves what they do and has fun doing it. If you are looking to be challenged every day and for an opportunity to make a huge impact and grow with a mission-driven company focused on the customer, we hope you will consider this amazing opportunity.
Our Mission: To protect and provide a meaningful impact to as many lives as possible
Our Vision: Delivering the most dependable and simplified life safety solution on the planet
Our Values:
• Passionate – Relentless pursuit to be great, not just good enough. And we have fun doing it.
• Impactful – Our work makes a real difference in the world. We literally save lives, but that’s just the beginning.
• Innovative – We believe there is always a better way. We don’t stop until we find it.
• Genuine – We do what we say, and we mean it.
ROLE OVERVIEW
We are looking for a shop technician to perform shop services for fire extinguishers, pre-engineered and engineered system cylinders, and other compressed gas cylinders for compliance with applicable life-safety and fire-safety requirements, federal, state, and local ordinances, customer requirements, and the expectations and requirements of the company. This is a fast paced and demanding role with high visibility within the company. This role reports to the general manager.
WHAT YOU WILL BE DOING
• Maintain inventory in the shop and assist with count as needed
• Perform inventory counts as required
• Keep shop organized and clean
• Ensure DOT compliance for hydro systems and other key areas of the business
• Manage testing records and verify accuracy for DOT inspections
• Maintain, clean, and organize all shop tools
• Check specialty tools in and out
• Building maintenance and cleaning as needed
• Responsible for maintaining extinguishers and system cylinders in various locations in shop such as: complete work, return bins, swap outs, condemned extinguishers, swap systems cylinders
• Record and document all inspections, repairs, discrepancies, and recommendations either electronically or manually
• Maintain a good positive relationship with the customer and pass on information to the appropriate personnel for follow up, quotes, questions, or concerns
• Maintain equipment and tools necessary to safely perform job
• Work in compliance with the Company's safety program
QUALIFICATIONS
• High school diploma or equivalent
• This is an entry level position
• Must possess the ability to calculate basic math including fractions, decimals and percentages
• Must possess the knowledge and ability to understand and operate basic computer functions, operating systems and software applications such as Windows, Word, Apple IOS, Android and Outlook. In addition, required to learn and use industry specific devices and software
• Must currently have a valid U.S. driver's license
IDEAL QUALITIES
• State license or NICET or DOT certifications for the state in which you are applying
• 0 – 2 years of experience as a shop technician in the fire life safety industry
• Ability to operate a forklift
• Acute attention to detail
• Strong mechanical and technical aptitude
• Highly organized and detail-oriented
• Problem-solving skills
WORKING CONDITIONS amp; PHYSICAL REQUIREMENTS
• Overtime may be required and the number of hours may vary based on work location
• May be exposed to all kinds of work environments. Varying work environments from hot to cold temperatures and exposure to dust
• Occasionally asked to travel overnight to a customer location
• Must be able to successfully lift up to 50 pounds occasionally
• Frequent lifting and carrying of toolboxes, equipment, parts, tools, equipment, and/or wiring
• Frequent ladder climbing and checking, pulling wire, etc.
• Walking, stooping, bending, crouching, kneeling, and raising hands overhead
• Driving is required and the amount of time driving may vary
• Required to wear Personal Protective Equipment (PPE) for this position in accordance with safety standards
COMPANY PERKS
• Work at a mission-driven company, focused on people
• Comprehensive medical plan options, including dental and vision
• 401K plan with company match
• Generous paid time off, paid holidays, and paid paternity leave
• Education reimbursement program
• 2021 growth plan includes continued growth and expansion into new markets and products and services
This is a unique opportunity to join a great team at a company that is quickly growing and evolving. Significant potential for growth.

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