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Shop Assistant Jobs in Rochester, NY (NOW HIRING)

Penske

Body Shop Technician III

Rochester, NY · On-site

A Penske Body Shop Technician III will, under supervision, perform minor truck and trailer component repair or replacement. Assist Technician I and II in the removal, replacement, and repair of major ...

The Vitamin Shoppe

Sales Lead

Rochester, NY · On-site

The Vitamin Shoppe is looking for a part-time Sales Lead to help customers be their best-selves ... Work with integrity; act as Manager On Duty in absence of Store Manager/ Assistant Manager/Key ...

GGS PIZZA LLC

Be Seen First

Part-Time Pizza Shop Team Member

East Rochester, NY · On-site

$16 - $19/hr

We're looking for a reliable, energetic Part-Time Team Member to join our busy pizza shop. This is ... Our employees work together to take orders, prepare pizzas and other menu items, assist customers ...

GGS PIZZA LLC

Be Seen First

Part-Time Pizza Shop Team Member

East Rochester, NY · On-site

$16 - $19/hr

We're looking for a reliable, energetic Part-Time Team Member to join our busy pizza shop. This is ... Our employees work together to take orders, prepare pizzas and other menu items, assist customers ...

Dunkin'

Assistant Manager

Rochester, NY · On-site

The Assistant Manager will be responsible for directing the overall operation of the restaurant ... Must submit to a background check In 1950, Bill Rosenberg opened the first Dunkin' shop in Quincy ...

University of Rochester

Stage Assistant

Rochester, NY

$21.78 - $30.53/hr

Under the direction of faculty and supervisory staff, stage assistants will prepare costumes for ... This includes working in the costume shop and may include cutting, draping and building of costumes ...

University of Rochester

Stage Assistant

Rochester, NY · On-site

$21.78 - $30.53/hr

Under the direction of faculty and supervisory staff, stage assistants will prepare costumes for ... This includes working in the costume shop and may include cutting, draping and building of costumes ...

Wegmans Food Markets

Sub Shop Coordinator

Fairport, NY · On-site

$17.50 - $18/hr

Understand how products look/taste at peak of perfection, ensure use core recipes and techniques to provide a consistent and quality outcome * Assist in ordering and inventory processes, utilizing ...

Ross Stores

Assistant Store Manager

Irondequoit, NY

We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our ... In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire ...

Ross Stores

Assistant Store Manager

Irondequoit, NY · On-site

We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our ... In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire ...

Ross Stores

Assistant Store Manager

Irondequoit, NY

We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our ... In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire ...

Ross Stores

Assistant Store Manager

Irondequoit, NY · On-site

We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our ... In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire ...

Monro

Assistant Store Manager

Fairport, NY · On-site

$19 - $22/hr

The Assistant Manager role is a full-time position and is hourly based upon needs of the business ... auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly ...

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Shop Assistant information

See Rochester, NY salary details

$8

$16

$23

How much do shop assistant jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for shop assistant in Rochester, NY is $16.48, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.03 per hour, depending on experience, location, and employer.

What does a shop assistant do?

A Shop Assistant is responsible for helping customers in retail stores by answering questions, providing product information, and assisting with purchases. They also restock shelves, maintain the cleanliness of the store, and handle transactions at the cash register. Shop Assistants play a key role in ensuring a positive shopping experience for customers and supporting the day-to-day operations of the store.

What are the key skills and qualifications needed to thrive as a shop assistant, and why are they important?

To thrive as a Shop Assistant, you need strong customer service skills, basic numeracy, and a good understanding of retail operations, typically supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and barcode scanners is often required. Excellent communication, teamwork, and problem-solving abilities help you engage customers and support colleagues effectively. These skills and qualities ensure efficient store operations and a positive shopping experience, which are crucial for customer satisfaction and business success.

What are some common challenges faced by shop assistants, and how can they be managed effectively?

Shop assistants often encounter challenges such as managing high customer volumes during peak hours, handling difficult or dissatisfied customers, and maintaining accurate stock levels. To manage these effectively, strong communication and problem-solving skills are essential, along with the ability to stay organized and calm under pressure. Many employers provide training in customer service techniques and inventory management, and teamwork is encouraged to share responsibilities and support one another during busy periods.

What is the difference between Shop Assistant vs Cashier?

AspectShop AssistantCashier
Primary RoleAssists customers, stocks shelves, provides product informationProcesses transactions, handles payments, issues receipts
Work EnvironmentRetail stores, supermarkets, boutiquesRetail outlets, supermarkets, convenience stores
Required SkillsCustomer service, product knowledge, communicationMath skills, attention to detail, basic computer skills
Common CertificationsNone typically required, on-the-job trainingNone typically required, on-the-job training

While both roles are essential in retail, a Shop Assistant provides broader customer support and product assistance, whereas a Cashier focuses primarily on transaction processing. Many retail positions combine these duties, but understanding the distinction helps in job searches and career planning.

What is a shop assistant job?

A shop assistant is responsible for helping customers, operating cash registers, restocking shelves, and maintaining the store's appearance. The role often requires good communication skills, basic math, and the ability to work flexible hours in a retail environment.
More about Shop Assistant jobs

What are the most commonly searched types of Shop jobs in Rochester, NY?

The most popular types of Shop jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Shop Assistant jobs?

Cities near Rochester, NY with the most Shop Assistant job openings:

Shop Assistant jobs near you
Infographic showing various Shop Assistant job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 23% Part Time, 1% Temporary, and 6% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $33,626 per year, or $16.2 per hour.

Body Shop Technician III

Penske

Rochester, NY • On-site

Full-time

Re-posted 27 days ago

Penske Corporation rating

8.7

Company rating: 8.7 out of 10

Based on 80 frontline employees who took The Breakroom Quiz

9th of 366 rated logistics

Job description

Position Summary:
As a Body Shop Technician with Penske, you'll perform minor truck and trailer collision repairs, and with supervision some major repairs too. All while enjoying the advantages of working for a winning team that's got your back. You'll use industry-leading technology and repair techniques - plus cutting-edge diagnostic equipment - to get our customers' state-of-the-art vehicles back up and running in high-quality condition. 
 
We have a talented team of body shop techs across North America, and we've trained all of them. We don't just help you get by; we help you get ahead. You'll have the opportunity to participate in our in-house training programs, learn from the best and have access to leading technology, as Penske was the first in the industry to become I-CAR Gold certified. You'll have a career path to match your growing skills and experience.
 
Work Location:  333 Colfax Street in Rochester, NY.  
 
Work Hours: 1st Shift
 
Why Penske is for You:
Competitive starting salary
Career stability
Opportunity for growth
Excellent benefits, including lots of time off
Advanced vehicle maintenance technology
 
Major Responsibilities:
Perform the following repairs or replacements: Minor electrical system repairs, Surface preparation for refinishes, Minor Cab Accessory repair/ replacement, Minor Cargo Box repairs ... A Penske Body Shop Technician III will, under supervision, perform minor truck and trailer component repair or replacement. Assist Technician I and II in the removal, replacement, and repair of major components.
Maintain work area appearance and safety
Other projects and tasks as assigned by supervisor
About Penske Truck Leasing/Transportation Solutions
Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.
Qualifications:
2 years of related experience (or an equivalent combination of related education and experience) preferred
High School Diploma or equivalent required
Vocational/technical school preferred
Certification of completion of technical school specializing in the repair/refinish of all series of truck and trailer preferred
Working knowledge of tools of trade (including welding equipment, paint equipment, shop machines, and power tools) preferred
Valid driver's license required 
Basic computer skills required 
The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management
The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice.
Regular, predictable, full attendance is an essential function of the job
As this position requires driving Penske and customer vehicles, it is regulated by the DOT and requires a current driver qualification file to be maintained as required by the role. The driver qualification file includes: an annual motor vehicle records (MVR) check, a successfully completed DOT Physical, and Safety Performance History records request from prior employers in the last 3 years. Additionally, CDL holders will have a DOT Drug Screening within 30 days of start and subject to a FMCSA Clearinghouse review.
Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.
 
This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others.
 
Whether it's on the racetrack or in the body shop, our people love working here. Our supportive team culture will make you feel like you're not just getting a job, but joining a family. So it's time to do what you love, hit that apply button.
 
Physical Requirements:
The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period. 
The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls. 
The associate must be able to work safely at heights using applicable ladders and elevated working platforms.
The associate must be able to safely work in all weather conditions.
Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment.
The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg. This position also requires the ability to push/pull truck tires on a regular basis that exceed 100 pounds.
 

Pay: $23.73-$26.55/ per hour

Benefits: Our excellent benefits plan keep associates and their families happy, healthy and secure. To learn more visit https://penske.jobs/benefits/ 

 
Penske is an Equal Opportunity Employer.

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About Penske

Sourced by ZipRecruiter

When you join Penske, you're joining a team that cares about doing its best. At each location, there's a strong sense of teamwork. We're all working together to move our customers forward. That's true for the 11,000+ vehicle repair associates who are working at hundreds of locations across the United States. Penske Truck Leasing Co., L.P., headquartered in Reading, Pennsylvania, is a partnership of Penske Corporation, Penske Automotive Group and Mitsui & Co., Ltd. A leading global transportation services provider, Penske operates a premier fleet of vehicles and serves its customers from locations in North America, South America, Europe, Australia, and Asia. Penske's product lines include full-service truck leasing, contract maintenance, commercial and consumer truck rentals, used truck sales, transportation and warehousing management and supply chain management solutions. Visit www.GoPenske.com to learn more.

Industry

Automobile dealers

Company size

10,000+ Employees

Headquarters location

Bloomfield Hills, MI, US

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